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byfocals com
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against byfocals com?
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4. Get refund / replacement / damages from byfocals com
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a. Contact the customer support of byfocals com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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byfocals com - Size wrong not received pant Closed
Today I received parcel from byfocal I had ordered blue salwar suit . And they did not gave pant and also size was not proper and even duppatta is not proper...
Jul 12, 2021 by Arya
byfocals com - No follow up Closed
i have ordered a ladies suit for the amount ***. order was successfully placed and amount deducted from my account.i have received message of confirmation.after that there was no followup, message and calls. i have sent a mail to provide email...
May 27, 2021 by varsha sharma
byfocals com - Order cancelled Closed
I ordered a ladies dress. I don't know why they cancelled my order and they didn't refund any amount and are no responding to my call and mails...
Apr 19, 2021 by Shrikant Gupta
byfocals com - Received wrong product Closed
The product received was incorrect and was of poor quality which is not worth the price paid. Had ordered a suit set and received a kurta instead....
Apr 16, 2021 by Ash Gaikwad
byfocals com - Wrong product received Closed
wrong product received...
Apr 14, 2021 by Sucheta Patil
Complaint agaisnt Byfocal.Com for Wrong Materials delivered with very poor quality and half set only (dupatta not given). The Sample photo which shown for sale is totally different Vs materials delivered to me. Very disappointed. Please take i...
Mar 25, 2021 by Lata S Kairamkonda
byfocals com - Wrong product delivered Closed
Ordered white salwar suite, received cheap yellow suite. Not responding to mail or call...
Mar 01, 2021 by Caroleena Janefer
byfocals com - Fake company Closed
Don't go with Byfocals. I have ordered a designer off white suit from this website. But I received cheap quality top which is totally different from the order. Not at all satisfied with their service trying to contact them through mail but no...
Feb 16, 2021 by Ayesha Amreen
byfocals com - No followup of my order Closed
I have ordered yellow suit for the amount ***. Order was successfully placed and amount deducted from my account. I have received message of confirmation. After that there was no followup message or calls. I have sent a mail to provide email bu...
Feb 08, 2021 by C.Srisha
byfocals com - Quality is not good Closed
Purchased * dresses of worth **** rs with order number by****. Quality is not as per with pic shown in site... Even after so many mails, team is not responding .. Seems like doing fraud. Contact number not working.. ...
Jan 05, 2021 by SruthiKakkerla
byfocals com - Order Delivery Details Closed
I have placed a order in BYFOCALS.COM of * partywear suits But i didn't received any order delivery details can you please let me know the order status...
Dec 12, 2020 by BhavanaGayathri
byfocals com - Order not received Closed
I ordered one dress from byfocals.com Order placed and payment deducted too But no follow up message on the order placed and no call too. Sent mail to their official mail-id but no response..so not sure I will receive my ordered dress or n...
Dec 10, 2020 by Pranesh Raja
byfocals com - Incorrect product delivered Closed
I purchased a product and they sent the wrong product.I sent them back using my own money rs** delivery) and they offered me to buy something else from their website.I ordered a green coloured blouse(as shown in the website) but again they have...
Dec 01, 2020 by Siddhant Dhekne
byfocals com - Unable to get refund on bogus incorrect order delivered Open
I purchased an item(A ladies suit) from byfocals.com and it does not match with the photo displayed and the quality promised on the website. The color of the dupatta is not matching with the suit.There is no embroidery as shown in the website ...
Nov 03, 2020 by Pratima Dhekne
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