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BSNL (33/63)

63 Total Complaints
33 Total Resolved
52.38% Consumer Satisfaction

If you are searching for BSNL Review on internet then you have reached the right place. You can read the full BSNL Reviews here. Get answer to questions like if BSNL is real or fake? BSNL is legit or scam? if BSNL is safe? All BSNL reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for BSNL so that it help others to make wise decisions. The Consumer satisfaction score of BSNL is 52.38% because out of 63 consumer complaints, only 33 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against BSNL?

If you are not satisfied with BSNL, file a complaint now:

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But before filing a complaint, you should

a. Contact the customer support of BSNL first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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BSNL - Refund Open

I am recharge my bsnl mobile. Recharge amount -*** mobile no-**********.But amount deducted my bank account Rs-***+*.**=***.**.Mobile service is not provide me . So please refund my amount....

Feb 11, 2020 by Biren Sarkar

BSNL - Bsnl recharge failed and cash deducted on Feb 2020 Open

Recharge amount of *** is deducted from my account and the recharge was failed.. I used netbanking facility and it happened on *th Feb ****.. please revert my payment back n do the needful.....

Feb 07, 2020 by Mariya Toms

BSNL - Refund of Land line BSNL Deposit Open

Sir I have maintained BSNL land line phone for more than ** years. At the time get phone connection I deposited excess amount . I have surrendered my land line connection more than one year .i have not received my deposit balance amount with in...

Jan 13, 2020 by T chandra sekhara rai

BSNL - Special offer duration reduced Closed

On ** october **** i inquired to BSNL customer care about special recharge plans. Upon which i was provided with details of Rupees ***/- recharge. In which i get *** minutes talktime per day for *** days and *GB data per day for *** days and *...

Jan 01, 2020 by Mohammed Javeed

BSNL - After many complains no action Open

I have took a new bsnl landline cum broadband since day one no service even after many complains and at least *to ** visit of their technical person visit never resolved the issue and went to their office at Vijay nagar colony Hyderabad at leas...

Dec 08, 2019 by Azharuddin Mohammed

BSNL - Refund of recharge from BSNL Closed

I HAVE RECHARGED MY BSNL NO.********** FOR RS.**** ON **.**.**** THROUGH MOBIKWIK APP. BUT THE SAME HAS NOT BEEN RECHARGED & I COMPLAINED THEM THROUGH MANY e-mail correspondence for refunding my amount but no positive response has been received...

Dec 04, 2019 by ANIL MAHAJAN

BSNL - BSNL Landline Bill Plan Changed Without Informing Closed

My BSNL Landline bill was changed automatically without even informing me. I have been calling BSNL office but they won't act on phone and keep telling me to submit a written application ? In what era are they living ? They don't even have a fu...

Oct 11, 2019 by Himanshu Mantri

BSNL - BSNL Broadband and land line not working since June 2019 Closed

I have been following up with BSNL for restoring my Broadband and Land line phone connection since end of June, but all fell in deaf ears. Even I lodged complaint with BSNL Grievance cell cmdcomplaints@bsnl.co.in on this ID, still no response....

Sep 24, 2019 by Sibasish Pattanayak

BSNL - Telephone bill Closed

I am from Post Chendia, karwar, karnataka, Last few years we do not have a proper phone and internet connection, but we are getting every single month phone internet Bills. Many time we ask BSNL to solve the problems, but it seems t be that t...

Sep 13, 2019 by Leena Dias

BSNL - Landline not discontinued Open

Even after filing a acknowledgement for discontinuance of landline, landline has not been discontinued . Additionally , a bill has also been generated of ₹1491...

Sep 06, 2019 by Balerao srinivas

BSNL - BSNL prepaid grace period changed without intimation Open

Dear Voxya Team, I hope the attached screenshot is sufficient. Here are the twitter responses: https://twitter.com/_Vamsee/status/*******************?s=** I went to BSNL offices, they are simply saying they sent the alert message, i didn't got...

Jul 26, 2019 by Vamsee

BSNL - Bsnl cheated me Closed

Hello i have ported my mobile prepaid number from jio to bsnl for such offer they told me... stv *** daily *gb & unlimited calls for ** days .... but it stopped before ** days... i called c care regarding this issue now they are telling me thi...

Jul 04, 2019 by Imran khan

BSNL - Cheating Open

Bsnl walone cheat kiya he pehle *** rs par *.* gb miltata isliye me wo net pack dala.*** pack dalneke baad achanak * gb milrahahe...

Jul 02, 2019 by Soorya

BSNL - BSNL Landline and Broadband dead for 3 weeks Open

BSNL landline with broadband connection with the number - *********** is dead since the **th of May, **** and despite lodging several complaints the issue has not been solved yet and moreover the concerned AGM says it may take *-* months to res...

Jun 13, 2019 by Tarun Deka

BSNL - Providing false data plan Open

From the past ** months, I have been using BSNL Prepaid. Opted for STV*** Plan which was providing *.*GB/day *** SMS and unlimited calling for *months (***days). I have used these two successive terms *+*months. Latest same recharge (STV***) w...

May 02, 2019 by Dashavanth

BSNL - Incoming calls disconnected from 3 days Closed

I have applied for mobile number poertability from bsnl to Jio last week and I got a confirmation message that my sim was ported out from bsnl. But the bsnl is continuing the outgoing calls and the signal was still there but I am not getting an...

Dec 24, 2018 by Yalamandalu Parupudi

BSNL - Do not refund data Closed

**/**/**** was my last late of my data and I had *.*gb data remaining but in evening time BSNL data server was not working then I called customer care and they said that there is a problem in the server of all Himachal Pradesh we will recover i...

Nov 01, 2018 by Vikas Guleria

BSNL - 30 Rs deducted after receiving a call Open

Received a call from BSNL But disconnected after realising that it was an advertisement call Immediatly got a message that ** rupees deducted for some yari dosti service On calling customer care first a lady executive said that money cannot...

Jun 09, 2018 by MOHAMMAD SAJID SIDDIQUI

BSNL - Recharge not done Open

i have done recharge of *** on my bsnl no through sbi, bank is telling that recharge was successful but merchant is denying it . i talked to both of them but both r not taking any responsibility . my only expection is now consumer forum .. th...

Apr 27, 2018 by gaurav kumar

BSNL - Security refund not received from BSNL Open

Hi Voxya, I was bsnl broadband user since ****, in earlier I used there dsl broadband services. But few years back bsnl introduced there ftth services in my area, so I have decided to go with it and as usual they have taken about one month f...

Apr 12, 2018 by Gagandeep Singh

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