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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Britannia Good Day?
If you are not satisfied with Britannia Good Day, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Britannia Good Day and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Britannia Good Day
But before filing a complaint, you should
a. Contact the customer support of Britannia Good Day first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Britannia Good Day - Empty biscuit with packet Closed
I purchased a sealed packet of Britannia good day family pack from a local retailer * days back and upon opening it at home, I was extremely disappointed to find that the packet was completely empty despite the outer packaging being intact and ...
Jan 03, 2026 by Angelina
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