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Booking.com (9/32)

32 Total Complaints
9 Total Resolved
28.13% Consumer Satisfaction

If you are searching for Booking.com Review on internet then you have reached the right place. You can read the full Booking.com Reviews here. Get answer to questions like if Booking.com is real or fake? Booking.com is legit or scam? if Booking.com is safe? All Booking.com reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Booking.com so that it help others to make wise decisions. The Consumer satisfaction score of Booking.com is 28.13% because out of 32 consumer complaints, only 9 are resolved.

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Complaints

Booking.com - Fake listing fraud Open

I was travelling from Mumbai to Prague, Czech Republic, with my family and *-year-old baby, and had booked a hotel for two days on Booking.com for EUR *** (Confirmation No. **********). When we arrived for check-in, we discovered that the addre...

May 27, 2026 by SIDDHESH ANIL DESAI

Booking.com - Complete refund not received Closed

I am to receive **** euros for flight cancellations which the airline has refunded fully (visible on their website). However, Booking.com has only refunded *** euros. I have contacted them multiple times regarding this issue and every single ti...

Apr 11, 2026 by Anusha Sanjeev Mehta

Booking.com - Refund not issued Open

I booked a round trip flight on booking.com which cost ******. The initial flight was cancelled by the airline and they did not process the refund until now, it's been almost a week and I have been following up with booking.com and the airline ...

Mar 12, 2026 by Shania Zachariah

Booking.com - Refund not received for a cancelled hotel reservation Open

Dec *th, ****. I made a booking for a place called "Goan Homestays" from Booking.com. Since booking.com offers pay at the property options, the booking was accepted and the owner of the property, Edwin Ghosh, said that I need to make **% (Rs. *...

Mar 09, 2026 by Priyanshu Anand

Booking.com - Complaint against booking com for not providing accommodation even on booking confirmation Open

I had booked accommodation @ Ooty in Hotel Hills Palace via confirmation number ********** on *th April ****. I connected the property owner at +** ***** ***** which was shared by booking.com via chat, on *th April ****. I was told by the pr...

Jul 10, 2024 by RAJESH M

Booking.com - Refund Open

I booked the hotel through OYO on **th feb ****. then I cancelled the room due to location mismatch. for my booking I had a free cancellation. but it's been a ** days still I didn't received a repayment. they are just dragging the days. when e...

Apr 10, 2024 by Gopalakrishnan

Booking.com - Yelled at by Booking com Closed

I am going to pin down the experience we had with booking.com here and had to do this after waiting to get in touch with their customer support. We had booked a property at Niwana Stays, Lonavala [this was their cottage stay]. We called the...

Dec 26, 2023 by Netra S

Booking.com - Fake Hotel Listing Open

I have made a reservation through booking.com for Vagator Beach Resort for * nights however after reaching the location at * pm IST on **th Nov I realised that there is no property with this name at the location shown in booking.com I am tra...

Nov 11, 2023 by Danish Siddiqui

Booking.com - Booked a service apartment Open

We have booked service apartment for Nov * and Nov * but it got captured for Nov *. And the owner contacted us and told me to pay directly to him and I paid * k. Now he is not returning my amount because of the date mismatch. I want my money ba...

Nov 03, 2023 by Pallavi

Booking.com - Refund not received Closed

I booked the flight and then cancelled it PNR R***VH . Indigo refunded the money (****)and i have the proof of the same and yet booking.com is not giving my money back it has been more than a month i have been trying to connect and there is no ...

Aug 03, 2023 by Jai Singh

Booking.com - Not getting the refund from the property of booking com Closed

I have paid an advance of Rs **** for booking to the property as booking advance on **-th March. However, the property was unable to accommodate me. They told me that the reservation is subject to availability. Hence, I requested to cancel the ...

Apr 26, 2023 by Debabrata Bhattacharjee

Booking.com - No refund till date Open

I had booked flight tickets from booking.com from Dubai to mumbai for my family, airline was air India as my trip got cancelled I have called the airline and cancelled my tickets where aproxx I was supposed to get my refund of ***** inr. Aft...

Mar 30, 2023 by Lav bohra

Booking.com - Need full refund Open

Didn't stay at the hotel namely hotel marina near IGI airport which I was booked through booking.com. I went there at **.** PM and tried to see the room first but they didn't show me the room and asked me **** rupees as advanced which I was pai...

Jan 14, 2023 by Sujoy Chakraborty

Booking.com - Delayed refund not refunding the money Open

My wife and I went to Cambodia and we booked our return tickets through booking.com. We booked * tickets (*st ticket booked on */**/**** & *nd ticket booked on **/**/****) through booking.com and unfortunately both the tickets were cancelled by...

Jan 06, 2023 by Subramanian Anikode Raman

Booking.com - Invalid PNR in Booking com Open

I had booked a flight to Bangalore to Goa for my wife and kid on ** Nov ****, This is a round trip ticket. When we showed for check in on ** Nov, we were told the PNR is invalid and the booking was cancelled. The vistara airline officials told ...

Dec 20, 2022 by Dinesh Babu

Booking.com - BOOKING NO AT BOOKING COM HOTEL DENIED TO GIVE ROOM Closed

I DO ONLINE BOOKING ON BOOKING. COM CONFIRMATION NO. IS ****.***.*** & DO ONLINE PAYMENT OF RS.***/- BUT HOTEL DENIED TO GIVE ROOM - ...

Nov 12, 2022 by GIRISH RAJENDRA GERA

Booking.com - Booking was fake Closed

We ahd booked via booking.com for a place called Manori Beach View. Upon reaching the destination, the owner said that it was not booked and were refused entry. We called up OYO as they were the middle men they tried helping us but about the mo...

Sep 17, 2022 by Rishikesh

Booking.com - Wrong cancellation of booking by OYO Hotel OYO Closed

I had my booking at OYO ***** Alpine Glow Crest Secunderabad on **st Aug ** with Pay at property option. When I reached hotel, manager of hotel informed me about there is a construction going on and they cannot assign me a room and later he ...

Aug 31, 2022 by Ankit Singh

Booking.com - Checkin denied and no refund Open

I had made a booking through booking.com and had paid my full reservation amount but at the date of check-in, i was denied and when I contacted booking.com they cancelled my booking and I have not been refunded. This is the second time I face...

Jul 18, 2022 by Ripuraj Sharma

Booking.com - Refund of Airline ticket Open

I have booked flight tickets from Chandigarh to Mumbai on ** May with customer reference no-**-********* and Booking reference no- *UM*HH. The same has been canceled within * hrs. As per Indian government regulations, I should be entitled to a ...

Jun 21, 2022 by Lalit Kumar

Booking.com - Hotel Booking Extra Charges Closed

Hotel booked with ***** but hotel charges rs *****...

Apr 19, 2022 by Rahul

Booking.com - Booking com Refund Scam Open

We Had Booked The Swati Hotel, Aarambol, Goa On **th Of December **** At Around *:** Pm For The Dates **th Dec ****- *st Jan **** . After Booking, We Spoke To The Hotel Owner And Because Of Unsurety Of Good Wifi Signal And Rude Behavior, We C...

Jan 09, 2022 by Vitesh Dhawan

Booking.com - Hotel cancellation scam Closed

We had booked the Swati hotel, Aarambol, Goa on **th of December **** at around *:** pm for the dates **th Dec ****- *st Jan **** . After booking, we spoke to the hotel owner and because of unsurety of good Wifi signal and rude behavior, we c...

Jan 08, 2022 by Vitesh Dhawan

Booking.com - Charged even when did not stay at hotel Open

I made a booking on Booking.com for **/**/**** at 'The hosteller Shoja'. As per the details mentioned on the mobile application, the hotel provides WIFI. When I reached the property on the day of check in, I was told there is no network or WIFI...

Aug 07, 2021 by Ashish Sahdev

Booking.com - Refund not given Open

Booking was made for J* hotel in singapore from *th march to *th march **** however due to covid, the flights were canceled and was asked to cancel the property too. We are chasing for the refund from the property or booking.com (travel agent)...

Jun 12, 2020 by Meghna Mittal

Booking.com - Hotel room Open

I booked * room in abu dhabhi in emirates palace they showed me picture of suite and gave me coral king room ...

Mar 19, 2020 by Nikita jain

Booking.com - Misconduct and cancellation of booking after payment Open

I have booked two night stay **th and **th and same amount has been paid offline as per the website instructions given by Booking.com. As per website I need to pay **** but the property host has charged me *** extra without giving the reason f...

Dec 29, 2019 by Srikanth

Booking.com - Hotel Owner Denied Check In Open

We booked * rooms in SPOT ON ***** Trozan Guest House SPOT via Booking.com for one night sat at Tabo. After reaching the property the owner denied us to stay and said that there is no such bookings in your name. The palce is isolated one and al...

Oct 14, 2019 by Shanti Swarup Biswal

Booking.com - Fraud Property Provided by Booking.com Open

I booked property from booking.com and when i visited the place, there was no property with that name, property's contact number was not in service. I visited the entire city and found an property with different name with same images i got for ...

Jun 10, 2019 by Tejas Agrawal

Booking.com - Escalate charges for stay and other serious issues Open

I am writing this mail to bring to your kind notice about the serious case of non-existence of fire safety protocols at Kodavath Regency. I (** years) along with my wife stayed from March *-* (* nights). We were allotted room G* in -* floor. ...

May 28, 2019 by Unni

Booking.com - Advance not refund by the hotel Open

I have booked a hotel one room from * March to * March **** through Booking .com on **-**-**** at hotel Tanisha Residency, Triputi, A.P. Booking.com was claimed his site at zero cancellation charges up to ** Feb **** but I cancelled my booking...

Mar 15, 2019 by ABHAY PRATAP SINGH

Booking.com - Money charged by booking.com but didn't provided room to stay Open

Booking.com has charged **** rs prior to my stay and when I reached at the hotel on booking date ,they informed me that booking has been cancelled . Booking.com doesn't provided any alternate stay option. Even after multiple mail and calls ...

Feb 09, 2019 by Amit Thapliyal

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