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Asus - Asus India complaint for service ^Open

The laptop was diagnosed and it was charged ****rs... But later it was known that the issue was something else.... They said that money would be refunded but they are not willing do it ...

Sep 02, 2025 by Ronnie

Asus - Denial of repair under warranty product ^Open

I bought an Asus laptop about an year ago, about a week before my warranty ran out my laptop wouldnt turn on so i called asus support and filled a complaint, next day i get a call from them saying they ordered the required parts and will visit ...

May 02, 2025 by Ankush mahapatra

Asus - Asus damaged my laptop and won t answer my emails ^Open

My Asus TUF FX***ZV* laptop's motherboard died. So, I had to take it to the official service center in Aligarh, U.P. I received laptop after repair process on ** August ****. But they left scratch marks on my laptop and now the laptop is suffer...

Aug 31, 2024 by Aditya Raj

Asus - Faulty product sold to me ^Open

I bought an ASUS ROG Strix laptop in April **** for Rs. ***,*** for may daughter who is studying Architecture. The laptop has been misbehaving since the beginning with display issues, overheating and switching off every now and then. Since J...

Apr 18, 2024 by Gaurav Gupta

Asus - Laptop under warranty not repaired in 2 months ^Open

I bought Asus laptop (Vivobook Flip **) on Oct **, ****, which is under warranty. I made a complaint of it not booting up on Dec **, **** and it has been more than * months and * Asus technician visits and the laptop has not been fixed even aft...

Feb 19, 2024 by Saurav Prakash

Asus - Laptop ^Closed

*month laptop parches but poor service ...

Feb 05, 2024 by Mukesh

Asus - Defective laptop delivered ^Open

I ordered a gaming laptop worth ***** from amazon, and I was delivered a defective one it was under *-day replacement gurantee. within * days i submitted my laptop in there service centre and my complaint was lodged, now they are denying rep...

Jan 02, 2024 by prabhakar raut

Asus - Order was canceled without warning after 11 days because Asus Mobile was out of stock ^Closed

I have ordered my mobile in Asus estore (Order Id :**********) and they have mentioned that they will be delivering the mobile within * working days but it has been more than ** days and they are dogging my questions and saying they will speak ...

Dec 21, 2023 by Aravind

Asus - Keyboard not received yet its been a month and amount had been paid ^Closed

i have bought an asus laptop worth ***** and im supposed to receive a keyboard and mouse along with it due to insufficient stock they told us to collect after a month and now they are delaying it even longer saying all the keyboards are sold ...

Jul 01, 2023 by nikitha kumavath

Asus - Motherboard problem in asus rog 5s ^Closed

Respected sir /madam I have continuously complained to ( Asus) about the issue that has occurred on my phone but no helpful solution has been provided by the company. My phone's wifi & hotspot is not turning on, it shows an error. Sometimes my ...

May 20, 2023 by Akash Singh

Asus - Deficiency of Services from Asus India and Info Solutions Services PVT LTD Hyderabad ^Open

This is with regards to the grievance related to repair of ROG Phone * with the above mentioned details. I had approached the above service center which is the original registered service center with Asus on **/**/**** with regards to handset r...

May 19, 2023 by Visvesvaran Vaidyanathan

Asus - I got defeated product ^Closed

All the major components of my laptop were replaced multiple times (* times display and * times motherboard) by ASUS but still I'm facing problem in it. They said me that they will give service but most of time my laptop is under service I'm un...

Mar 30, 2023 by Gajendra Sharma

Asus - Package not delivering ^Open

I ordered a laptop on * March which is to be delivered on * March. I didn't arrived, then on * match it has to be delivered, again nothing happened. I called many times to Flipkart, they always says to wait. Till ** March, it didn't came. Then,...

Mar 25, 2023 by Nikhil mittal

Asus - I got a defective product and also they are delaying for new product ^Closed

They are asking to wait for waiting for product but I want it now and but I bought a product on ** March **** and that laptop is not working well and for another product they are delaying ...

Mar 20, 2023 by KHUSHBU SAHU

Asus - DISPLAY PROBLEM ^Open

Display problem after Pursche'd the laptop some problem in this laptop some time heating problem and display problem....

Nov 19, 2022 by Deepali pal

Asus - NO service ^Open

my laptop's speaker wasn't working they sent an engineer who first said that the speaker needs to be changed he brought a new speaker but it didnt work then he said that there's no as such issue the motherboard will be changed in warranty statu...

Sep 28, 2022 by SHUBHAM ARORA

Asus - Wifi issue in my phone ^Closed

Respected sir /madam I have continuously complained to ( Asus) about the issue that has occurred on my phone but no helpful solution has been provided by the company. My phone's wifi & hotspot is not turning on, it shows an error. Sometimes my ...

Sep 28, 2022 by aniket

Asus - ASUS ROG Phone 5 Issue ^Open

I had purchased a ASUS ROG Phone * on ** June ****, Right after * months i had encountered with an Wi-Fi & hotspot issue which i got repaired at F* Infosolutions (Vizag) under warranty. They had replaced my motherboard. The repaired was handed ...

Sep 12, 2022 by Jyothikiran Chadaram

Asus - Need refund for my Asus Rog Phone 5 ^Open

I bought Asus Rog Phone * on **/Nov/**** from flipkart. On **/Jun/****, *.*mm headphone Jack stopped working and on */Aug/**** my phone got switched off and didn't turn on at all. On */Aug/****, I've submitted my device(Asus ROG Phone *) to ...

Sep 05, 2022 by Sravan kumar Mylapalli

Asus - Refund for Rog 5 ^Open

I bought my Rog * phone on ** july **** and its almost * year and my motherboard got replaced my lower sub board got replaced and today i resubmitted my phone regarding new issues like my proximity senser not working network not coming Rog lig...

Aug 27, 2022 by Anand Kumar

Asus - Laptop given before 2 5 months back at service center ^Open

I have given my laptop to service center and it's been *.* months still I didn't get my laptop back and since day one I am they are giving different excuses upon asking I have contacted customer care also they assured that problem will be solve...

Jul 08, 2022 by Numan Nayeem

Asus - Motherboard failure ^Closed

I bought Rog-* last year and today my phone has stopped working when i go to service centre they said that motherboard is dead which will cost around **K....

Jul 07, 2022 by Anish Raj

Asus - Motherboard issue time ^Open

Hello my name is pranav And my rog phone * was dead and I get repaired and took **+ days. At that moment I did not ask you for anything but after * month my phone mother board again got malfunctioned my wifi have stop working and I talked to...

May 04, 2022 by Pranav

Asus - Received a defective gaming Laptop ^Closed

Hi ,I have ordered a brand new gaming laptop from flipkart on *th dec ****. I have received it on *th december ****, The outer box was full of dust and the manufacturing date is august **** which is old by * months. As upon opening the box i...

Dec 08, 2021 by Rohan Jain

Asus - Frame screen dropping ^Open

SIYAS Address: puthoorthodi house veeramangalam post palakkad district kerala Phone number: ********** Date **/**/**** To Asus service center : I wish to complain about my (asus tuf, M*NRCX**X*****A ) that I purcha...

Dec 07, 2021 by Siyas Pt

Asus - Refund of my mobile amount ^Open

My Asus Rog * mobile got malfunction two times before, and they had changed the mother board for both case. Now the same device got dead and have to change the mother board again. So i told them to refund or replacement for it. But they refused...

Nov 26, 2021 by Nilutpal Gogoi

Asus - Refund of my mobile amount ^Open

My asus Rog * mobile got mulfunction two times before, and they had changed the mother board for both case. Now the same device got dead and have to change the mother board again. So i said them to refund or replacement for it. They refused t...

Nov 22, 2021 by Nilutpal Gogoi

Asus - Refund for Asus Rog 5 mobile ^Closed

I bought Asus rog * on *nd June and received the product from Flipkart on *th June. After using around * months, Asus released a firmware update. After few days post that update, wifi and hotspot are not working on mobile. I raised a concern wi...

Nov 21, 2021 by Leela Sai Mahidhar Guggilam

Asus - Refund ^Closed

Mene ** oct se phone asus ke service center pe dia he jo aata ** nov ho gya he abhi tk asus ke trf se koi update nahi mila jiska (RMA NO INR*MA****) AUR (SR NO M*AIGF******SWX) HE BUS MUJHE REFUND CHAHIYE WO BHI JALD SE JALD ...

Nov 18, 2021 by Nawab ansarj

Asus - My phone is in Asus Service Center for more than 35 days now and im still not getting any update on ^Closed

I have submitted for my phone which is under warranty to ASUS Service center for Repair on **th of September ****. Initially it was told that my phone would get repaired in ** days and ill receive a call from the customer service center. Afte...

Oct 26, 2021 by Abhinil Mondal

Asus - Asus VivoBook 15 Core Gen Laptop wartrently and quality of product ^Closed

I purchased Asus VivoBook ** Core i* *th Gen - Laptop from Flipkart having one-year warranty @₹ *****.**. I sent the laptop to be repaired under ASUS warranty thinking they would honor their warranty and fix the issue. They revert to me ...

Oct 19, 2021 by Md jawaid

Asus - Asus tuf laptop is not tuf as they say ^Open

I have asus tuf laptop i bought this in feb ****. I found a motherboard problem in a laptop twice in the same year. at first time in the warranty period I got it changed but the second time I was told the price it is *****₹. I can't pay that...

Jul 01, 2021 by Abhishek shinde

Asus - PC not working properly ^Closed

My laptop is ASUS ROG G STRIX. It is not performing even at the lowest terms. It doesn't shut down. It doesn't restart. It gets freezed....

Jun 19, 2021 by Ramana Das

Asus - IRRESPONSIBLE AND DALLY ASUS SERVICE CAUSING MENTAL AGONY AND PAIN ^Open

I have given my ASUS ROG G *** GT WHICH IS A PREMIUM PRODUCT OF THE COMPANY WORTH ***** RUPEES TO THE ASUS AUTHORISED SERVICE CENTRE IN THE MONTH OF APRIL AS IT STOPPED WORKING.IT IS A BRAND BEW PRODUCT WHICH IS IN WARRANTY AND THEY AREN'T FEE...

Jun 14, 2021 by R.chandra mani kumar

Asus - Screen under warranty not covered now ^Closed

I submitted my laptop at service center at Burlington Chauraha service center in lucknow. Ita just ** month old laptop which covers warranty for * year if no physical damage caused. I came under same category but company now charging me ...

Jun 01, 2021 by Naman

Asus - Asus laptop can t charge ^Open

Respected sir/madam , My laptop can't charge ...

May 03, 2021 by CHENNA KRISHNA REDDY

Asus - Laptop not working ^Closed

My laptop is not working it is showing black screen ot can gp in sleep mode but its not opening...

Mar 29, 2021 by shailendra singh

Asus - Only 1 month in 4 time Not Complete work ^Open

Under * month go to * time asus service center Lajpat Nagar but not solve my problem Very very bad service asus service. **********...

Mar 24, 2021 by kishan

Asus - Received a Faulty Product ^Open

Last year in March I purchased a new ASUS F***ZD Laptop from Asus Retailer in Perambalur For Rs.*****. From the Date of Purchase, I have facing lots of problems with my laptop. Initially, I thought it was a Software issue. So that I Changed OS ...

Feb 20, 2021 by Gobiananth

Asus - Again touchpad issue in brand new asus laptop after repair ^Open

I purchased my asus laptop in November **** and after * month I get touchpad responding issue. I reached to asus authorised service centre they said that we replace my touchpad with new one and I again facing the same problem. My biggest mistak...

Feb 17, 2021 by Aryan Tomar

Asus - Return within 7 days ^Open

Please help me with my request. I am very upset with the purchase of Asus ExpertBook for my * years old kid on **-**-****. Serial number:LCNXCV********* I am fan of Asus as using other Asus Laptop from last ** years, however this tim...

Jan 28, 2021 by Inderjit Singh

Asus - Product damaged during service ^Closed

I bought an asus laptop which within * months has had a change of * hardware parts and the engineer ******* told me that my laptop model has multiple issues and this series has had poor r and d the upper mod doesn't have the same problems ...

Dec 29, 2020 by ADITYA KATHANE

Asus - FAULTY NEW LAPTOP ^Open

I got this laptop on september *th. It was working fine for a week. Then I opened it for some work and its touchpad stopped working. I took it to the service station and got it back after * days. However, after than in a day or two, the keypad ...

Dec 09, 2020 by Samardeep Sood

Asus - Harassing customers ^Open

I purchased a Asus mobile AS Zs*S*** KL nine months back. Since then the phone is not working properly and then maximum time it was with servicing center people only. If call several times, they are not caring and answering. They are challengin...

Nov 02, 2020 by K. SRINIVASA RAO

Asus - Wrong laptop delivered but the bill is referred to right laptop ^Closed

I have ordered ASUS ROG STRIX G corei* *th gen *gbram *tb hdd+***gb ssd laptop on **th Oct ****. The delivery is supposed to be done on **nd Oct **** but it's delivered on the very next day **th Oct **** and instead of my ordered laptop there i...

Oct 20, 2020 by Kranthi kumar

Asus - I am not getting product nor refund ^Open

I ordered an laptop from reliance digital on **th September . Expected delivery was on **th september.then k waited for * days then I cancelled my order.still I haven't got the refund.please help me get refund....

Sep 26, 2020 by Kevil rana

Asus - Motherboard not service ^Closed

Motherboard not right service provide not problem short out...

Sep 23, 2020 by Brijesh Kumar

Asus - Faulty Product ^Open

I purchased a brand new ASUS X***UN laptop from Neel Enterprises through Paytm Mall almost ** months ago. I've been to three service center visits since then. Twice for hard drive related issue and now a display related issue. The whole ordeal ...

Sep 23, 2020 by Raaj Veer Batra

Asus - Regarding the delivery of my product ^Open

I purchased an asus tuf fx*** dt laptop and when i purchased i got an offer which contains *tb hard disk and * years warranty for ****rs. I paid the amount and till now i didnt received my harddisk. I tried to contact them via phone , email but...

Aug 26, 2020 by Dinesh

Asus - Refund from Asus ^Open

This is Lakshit Dhanuka here.I'm writing this Email as I'm not able to contact the Asus customer Care. I'm seriously unhappy with the Asus service and response team. Actually I bought an Asus Vivobook from flipkart this month, and I am faci...

Aug 18, 2020 by Lakshit Dhanuka

Asus - Got the Used product ^Closed

I purchased a asus laptop and the distributor gave me a used laptop And the display got line after the useage of just * min and the dealer is doing nothing about it ...

Aug 02, 2020 by Nikhil masson

Asus - Pls enable module ^Closed

Asus zenfone max pro* Model ASUS_X**TD IMEI No *************** *************** Sir please enable the camera*Api module in my mobile.Thanking you....

Jul 08, 2020 by Nachimuthu Devendran

Asus - Defective model given ^Open

Since the day I have purchased an ASUS laptop there are software and hardware issues are going on like touchpad not working,lcd issue,camera issue, apps not working properly and recovery issue.Many parts of my laptop have been changed and agai...

Jul 04, 2020 by Nitesh Prasad

Asus - Faulty Device sold to me ^Open

I had purchased the Asus Tuf Gaming laptop i* *th Gen **GB RAM and got it delivered on ** June ****. After a windows system update, the laptop in-built apps started to crash after getting installed after update. Too much fan noise even in sile...

Jun 20, 2020 by Joel Allan William

Asus - No response from service center ^Open

I have deposited my Asus Rog phone * in March for repairing. I have not received any update for the same. I understand that may be because of covid situation they were not able to service properly but even after the office has opened there has ...

May 21, 2020 by Ajinkya Shingne

Asus - Faulty ASUS laptop bought 6 months ago Rude behaviour from staff ^Open

I had bought an ASUS laptop * months ago. However it would not work properly. Delayed start up to * mins...until it stopped. Gave for repair... they charged me *** Rs in just * months... The problem still persists. The staff at Mt G are horribl...

May 14, 2020 by Dr Sandeep Mohanan

Asus - Warrant claim not being honored ^Open

I had purchased an ASUS ROG notebook on **th December ****. On the **th of Jan, the notebook started to crash. Upon booting Linux, I came across the error of segmentation fault. Suspecting it to be a RAM error, I decided to clean and swap the R...

Jan 23, 2020 by Umang Agrawal

Asus - Service not provided by asus india ^Open

I purchased my laptop in **** from asus india my model no. is "X**U",now my laptop was damaged accidentially and i want to repair this device by service centre but this issue is ignored by service centre and Asus India the statement said by the...

Oct 21, 2019 by Saundarya kumar

Asus - Faulty ASUS laptop ^Closed

The laptop started to show blue screen errors and stopped working after * to * months,after purchase in january ****.I contacted the company they repaired it but the problem came again after * to * weeks of rapair. The laptop has been repaired ...

Sep 13, 2019 by Shubham Thakur

Asus - Asus laptop issue ^Open

I have purchased Asus GL***VW as on ** Nov ****. After purchase within * months, I face the issue of hang, slow, software installation problem. I have given for repair. Within * weeks I face the same problem again. I have given my laptop for re...

Jul 21, 2019 by Dhruv Vasantkumar Shah

Asus - Laptop issue in asus ^Open

need help, have an Asus laptop in warranty. but it's having several issues & d customer service executive from Asus are not able to remove the problem from past * months. they take the laptop & still d same problem is der. neither dey r able t...

Dec 20, 2018 by Mayank gupta

Asus - Delivery of faulty product. ^Open

This is the complaint mail and request from a group of individuals who have taken the asus ROG gl*** and fx***. we are students of a private institute in kochi. we are doing our graduation on animation and graphics design. its been a year of pu...

Dec 06, 2018 by Danush Biju

Asus - Delay in services ^Open

I work in government department which require heavy use of laptops and computers. On **/*/**** display of my laptop stopped working. I submitted my laptop for repair on **/*/**** to nearby Asus service centre.I was told that they will have to o...

Sep 13, 2018 by Suraj pathak

Asus - After one days mobile not ON ^Closed

I purchased Asus mobile through Flipkart on the date **th July **** but on the date **st July , problem is as it .I complain * time by phone and three time update their site , all time give us only assurances . All time Flipkart customer servi...

Jul 31, 2018 by Chandan Kumar singh

Asus - Phone with imei 000000 ^Closed

I ordered asus zenfone from flipkart i got it on ** July **** but when i checked device imei numbers by dialing *#**# it is showing only one imei number and other number is showing ****** so, i also send return request for refund on that day it...

Jul 17, 2018 by Pramod Patil

Asus - Defective mobile phone delivered ^Open

I have ordered an Asus mobile phone on an online shopping portal flipkart dated **/*/****, when i received the product I found it as defective phone with some hardware problem, same has been informed to Asus customer service center with in a we...

Nov 09, 2017 by Mohammed

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