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Apollo 24 7
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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If you are not satisfied with Apollo 24 7, file a complaint now:
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a. Contact the customer support of Apollo 24 7 first
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Apollo 24 7 - Apollo NonDelivery Despite Grievance Calls NCH JagritiRefund Compensation Open
Apollo Pharmacy / Apollo **|* Order Details: Order ID: ********* | March **, **** Items: Tendomac Tablets + Brace Bandage (RTA hand fracture) Total: ₹***.** (₹***.** medicines + ₹*** membership) GRIEVANCE DEPARTMENT CALLS - NO RESOLU...
Mar 23, 2026 by GULAM MUSTAFA
I have ordered D dimer test on *st Sept * am and they said reports are available evening in between *-*, but waiting till ** hours still reports are not generated when I called apollo support team they are raising complaints but no action has b...
Sep 02, 2025 by Satish kumar b
Apollo 24 7 - Seal broken of medicine Open
I have ordered medicines from Apollo. The order id is #*********. The order value was ****.*. When I received the medicines, the seal of the medicines were broken. The company is not returning the medicine and not providing any refund. They are...
Jul 31, 2024 by Akash Verma
Apollo 24 7 - Online order Open
I had ordered medicines in apollo **/* mobile app and the amount was paid. The order id[protected] and[protected]. I ordered in one stroke only. I have not asked for early delivery also. Thye on their own split the order and delivered part item...
Jul 03, 2024 by S Geethalakshmi
Apollo 24 7 - Refund not processed by Apollo 247 Closed
I want to write a complaint against Apollo *** I had ordered my medicine on *nd of dec and i paid full amount of **** while placing the order but still they are not delivering my order. My order no is *********....
Dec 12, 2023 by manu singhal
Apollo 24 7 - Package not delivered Open
I have ordered pampers XL diapers on Aug *th and it was supposed to deliver on *th August which was not happened.. it was showing out for delivery from Aug *th and I have written many mails and make a calls to them no use of that.. Cancellation...
Aug 10, 2023 by Rajesh B
Apollo 24 7 - Mismatch on Blood test report Closed
There is a delay in providing the blood test report and when we were following up the Apollo agent informed us due to mismatch on the report there is a delay on providing the report. we have an appointment in Tata Memorial Hospital for which w...
Jun 25, 2023 by Manju Manjhi
Apollo 24 7 - Delivered damaged medicines Closed
I have ordered few medicines from apollo *** and they have delivered me damaged and old dated medicines and are closing my complaints even not providing legal extensions to fight legally...
Jun 02, 2023 by Sunil kumar
Apollo 24 7 - Apollo 24 7 duped me of my refund Closed
spent an amount of rupees **** and cancelled the order because their vendor had confusion regarding my order. First they asked me to wait for ** hours for the refund, then they asked me to wait for ** hours. After that they are saying to wait f...
Jun 01, 2023 by Debjani dey
Apollo 24 7 - Package not delivered Closed
I have ordered products from Apollo **/* pharmacy on ** February and it's been more than ** days they are not responding, the status of product showing my location but they are not delivering it and the order was prepaid neither I can cancel th...
Mar 10, 2023 by Shweta jha
Apollo 24 7 - Medicines returned refund not received Closed
I had ordered vogli Trio *.* for * stripes with order ID ********* and another ** stripes of Vogli Trio *.* with order ID ********* ,total ** stripes. The order was delayed and hence and returned all the ** stripes . This happened during *st ...
Nov 27, 2022 by Venkatram Chandrasekar
Apollo 24 7 - Prize money not given Open
I won KBC ghar baithe jeeto jackpot contest on *th of october ****. I got call and email from KBC also and from apollo *** to provide my bank details. They said I will get the money within * month. But now it's been more than * month. They are ...
Nov 17, 2022 by Sakshi Shiwankar
Apollo 24 7 - Refund issue for Wrong items delivered Closed
Dear Sir/Madam, I have Ordered below Products on *nd-Nov-**** Items received in *th-Nov-****. Instead of below Items they delivered * Qty of Lactogen Products. I Initiated return on the same day, Delivery boy picked order on next day. Ord...
Nov 15, 2022 by Madhava Reddy
Apollo 24 7 - Not given my kbc ghar baithe jeeto jackpot winning amount even after 1 month Open
Not given my kbc ghar baithe jeeto jackpot winning amount even after * month. I won prize on * October. Today is ** November. They have taken all my bank details and all but even after * month they haven't given me my winning amount prize. I ha...
Nov 10, 2022 by Sakshi Shiwankar
Apollo 24 7 - Charged twice for same report Open
I regularly book lab tests through the Apollo ** * app. Last time, I tried to book four tests from the app, including RFT/KFT and Cretenine serum. The RFT test already includes the creatinine serum. However, the app is unable to identify it. As...
Oct 01, 2022 by LAVANYA
Apollo 24 7 - Refund not received and order not delivered Closed
I ordered from Apollo app on **rd July at * am it's been * days and half of the order is showing cancelled and the other half is showing out for delivery. I've been writing tickets to them but no response at all. Neither they're delivering my o...
Jul 24, 2022 by Priyanshi Dattani
Apollo 24 7 - Received wrong product quantity Open
i order products from Apollo **|* on ** may ****, * products total amount of *,***/- i received one product on * may **** and other * products are delayed for * days and received on ** may **** there is one product is with wrong quantity i o...
May 15, 2022 by vikrant pholchand housalmal
Apollo 24 7 - Package Not Delivered Closed
I had ordered some medicines from Apollo **x* app, order number ********* on date *th May,****. Order was expected to be delivered by *:** pm on *th May. But it is not delivered yet. I have been following up with the helpdesk team since *-* day...
May 12, 2022 by Aditya Rastogi
Apollo 24 7 - RTPCR report delayed by more than 12 hours Closed
Apollo ** * said get the reports on same day, however reports were delayed by ** hours and was provided only after ** phone calls. No customer help was available, a canadian resident had to miss the flight due to this, this has incurred us a...
Feb 17, 2022 by Sahil Bhatia
Apollo 24 7 - RT PCR test Closed
I had booked an RT PCR test and was confirmed to receive the report within ** hours. It has been more than the promised time and I did not get the report. Why was there a delay and the report and why have I paid full amount even though I did no...
Jan 20, 2022 by Anand
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