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air asia airlines
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How to resolve air asia airlines complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against air asia airlines?
If you are not satisfied with air asia airlines, file a complaint now:
1. Go to "File a Complaint" form
2. Choose air asia airlines and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from air asia airlines
But before filing a complaint, you should
a. Contact the customer support of air asia airlines first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Legal Network
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air asia airlines - Rescheduled Closed
I rescheduled my date through air asia official website but on one is mentioned there fare fee there mentioned only **** fee and after the all confirmation it’s showing **** something amount i want same amount fee I don’t know anything ...
Jan 15, 2026 by Radhika
air asia airlines - Baggage Shell Damaged no compensation given Open
Hello, I had travelled from Ranchi to Bangalore in the flight number I* **** yesterday with PNR number : S**LVG on *st November. After collecting our baggage from the *A belt we noticed there is severe damage to on the shell which we recent...
Nov 20, 2023 by SaiMukesh
air asia airlines - Baggage charged wrongly Open
I am travelling from Air Asia Flight Number- I****, PNR- Z*QSVM, from Surat to Delhi. The permissible baggage limit is ** kgs for Check-in bag and *Kgs for Cabin Bag. And I only have * check-in bag and a lady’s hand bag which is not c...
Sep 21, 2023 by Amisha Sharma
air asia airlines - Damage baggage food not delivered seat no not aligned Open
*. Food not served what I ordered during booking. *. From KUL to Kolkata seat no *D back push button not working Also lot many seat was empty but not provided to us. *. One of my baggage was fully damaged Which I came to no after open at m...
Sep 02, 2023 by Dipankar karmakar
air asia airlines - Mental harassment caused by Air Asia ground staff Open
We have a complaint regarding the behaviour of Air Asia ground staff, where they tried to intentionally harass us regarding our belongings. We had checked in luggage according to the allowed weight and after weighing the same, the staff at the...
Aug 14, 2023 by Debjani Panda
air asia airlines - Lack of Timely Reminders Regarding Flight Information Closed
I hope this email finds you well. I am writing to bring to your attention a matter of concern regarding the lack of timely reminders provided by your airline regarding important flight information. On November **rd, ****, I had the unfortuna...
Jul 25, 2023 by Arun Alex
air asia airlines - Boarding denied by Air Asia Closed
Boarding denied due to the absence of transit at Australia and this happened because there is no customer care service for Air Asia and only having a robotic system. So it is impossible to clarify doubts regarding transit visas....
May 12, 2023 by Jincy Kurian
air asia airlines - Unused Flight Ticket Open
Hi, I booked a flight ticket from Bangalore to Delhi with Air Asia (via Goibibo website). But I was not able to travel on that date due to personal emergency. So I would like to request a refund from airlines...
Dec 29, 2022 by Shankar Manickam
air asia airlines - Airline left passenger after Boarding pass issued Open
My wife and Son was to travel from Delhi to Guwahati by Air Asia Flight No I* *** on **th Nov **** which was to depart at **.** hrs. Accordingly they have reached Airport well in time and checked in, took boarding pass at Air Asia Counter and l...
Dec 01, 2022 by Jatin Kumar Borah ( Jatin )
air asia airlines - Refund not issued Open
I have booked the flight tickets for me and my wife from Osaka to Bangkok on **th June **** through air asia. After * months on *th September **** my flight was cancelled by the airline. Now with just * month remaining in my trip all other flig...
Sep 22, 2022 by Abhishek Sharma
air asia airlines - Job offer for ground staff executive at Kochi international airport Open
I have received a call from unknown person that I am shortlisted for interview for position in Air Asia, and then ask me to have the certain documents like Degree, Work experience, Resume, etc. After then they share me detail on my mail id. ...
Jun 05, 2022 by Chandana shaji
air asia airlines - Please refund my money Open
Due to lockdown by government flight got cancelled from your side so please refund my amount as soon as possible i am in need of money or otherwise i will go to any end for refunding of my money so please refund it ASAP. Here my PNR NO A*JQUW N...
Jun 12, 2021 by amin mulla
air asia airlines - Flight cancelled by airline and yet refund not received Open
I have booked Air Asia flight through Make My Trip on *rd May, **** and the same has been cancelled by Airline itself on ** April and I have requested for refund on the same day but till date I have not received any refund amount. PNR: D*LYJE ...
May 12, 2021 by Mudit Agrawal
air asia airlines - Refund of credit account balance deducted Closed
Pnr QYIHMR BIG MEMBER ID ********** PNR D*UDTE BIG MEMBER ID ********** TOTAL AMOUNT OF CREDIT ACCOUNT IS ****/- BUT REFUND AMONT IS ABOUT ****/- Inform to air Asia but no response. Flights cancelled by air asia...
May 05, 2021 by RAJEEV PAREEK
air asia airlines - Call didn t responding Closed
I have been calling customer care of Air Asia since from last week as I need to update my contact details and I have been flying on *th and for some reason I lost my phone now I’m not getting any update from them ...
Apr 24, 2021 by Smriti sharma
* flight bookings were done in the month of April ****. For which initially credit amount was done in Air Asia. Then Air Asia refunded the amount to Paytm in January and from then Paytm is continuously giving me reasons that the amount transact...
Apr 21, 2021 by Avneet Singh Monga
air asia airlines - Cancellation Fee Closed
Dear Sir / Madam, I am writing to you to raise an issue about: Airline Tickets and Fares The issue that I have experienced was: Hi, I booked * tickets on **th March for me and my family Bangalore to Delhi via Hyderabad travel date **st M...
Apr 05, 2021 by Amit Sharma
air asia airlines - Refund not Received from Air Asia Closed
I used the credit from my big memeber account to book a flight. Booking number : R*BW*E. The flight was on ** jan ****- bangalore to Indore. The flight was cancelled by airasia. They called me as they wanted to give me Refund in my bank acco...
Feb 27, 2021 by Aakriti Roy
air asia airlines - Refund Open
I have made the bookings from Mumbai to Kochi from Go Air and return from Air Asia. Due to Covid -** Go Air was not operational and also as mentioned by our honorable PM to stay home i was at home. As per the attached Go Air has processed t...
Nov 14, 2020 by Karanjeet Singh Bedi
air asia airlines - Unlawful deduction of cancellation charges Closed
I had booked to travel with Air Asia on **-Aug-**** from DEL to HYD by I*-*** on AMAZON (which books thorough Cleartrip). My PNR is HZ*WYS. The Cleartrip booking ID is ************. On *-Aug-****, I received a message from the Airlines that fli...
Oct 07, 2020 by Jagmohan Lal Arora
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AIX Connect Private Limited
Vatika One On One, Block IV,
Sector 16, Gurugram -120 007
Haryana, India
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