The indus valley
- Refund not received Open
Chandrasekhar Manchikalapudi filed this complaint against The indus valley on Aug 14, 2023
I have an order from Indus valley website using UPI. After few days I have received a wrong product. I called to the company and asked to return the item and followed the steps instructed by the support executive. After successfully placing the return request, the item was picked from me. It says on the website that refund will be done within * week but it's been * weeks and not received the refund yet. I tried calling customer care but it's either not connecting or automated voice saying "The company is closed for today"
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
The indus valley
Resolved
Frustrated? File a Complaint
Xiaomi Mobiles
"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"
S Harish
Related Complaints
The indus valley - REFUND INITIATION FROM THE INDUS VALLEY Closed
I am filing this complaint against Indus Valley for their failure to process a refund for a cancelled order, despite multiple assurances and follow-ups. I placed an order for a vessel on October **, ****, and cancelled it due to poor service...
Oct 31, 2025 by VIJAYA KUMARI.S
The indus valley - Refund not received Closed
I have placed order on The Indus valley app and paid **** through online payment on **.**.**** and cancelled the order on **.**.****, after cancellation of order they are told that we are initiated refund but still now not received. Kindly help...
Sep 23, 2025 by T Murali Krishna
The indus valley - The Indus Valley selling poisonous vessels Closed
I have recently purchased iron kadai from Indus Valley . When I cook food from that kadai the food is turning in to poison blackish color . The customer care is very careless . They are not responding properly. I wish this company to be closed...
Sep 09, 2025 by Krithika
The indus valley - Products not delivered Closed
Had ordered few products from Indus Valley for the first time. The order was placed on *th July and today is **st July, but I have still not received my ordered products. The tracking id shared by IV stopped showing updates on **th July. Custom...
Jul 21, 2025 by Janhavi Shirsekar
The indus valley - Refund not issued Closed
The order for Iron combo set is placed on *th June. Since we didn't receive the product we requested to refund the amount. Through email they confirmed that refund would be issued. But till now no proper response is given for this amount. It ha...
Jul 03, 2024 by Nalini
