Clear Trip flights
- No refundsince one year Closed
Anand Singhi filed this complaint against Clear Trip flights on Aug 30, 2020
Cancellation confirmation for Abu Dhabi - Mumbai return flight -- Trip ID ************
I got a notification from Cleartrip that my flight was cancelled by airline on March **,**** and after calling call center it was advised to cancel the same and claim for refund and was assure to get full refund on March **,****. It is almost a year I cancelled and after several follow-ups there is no update or communication from Cleartrip with regards to refund.
Very disappointed with the service provided by Cleartrip. Nobody even bothered to call or email on status of refund. While booking, Cleartrip take the service charges on booking the flight and they should take the ownership of refund as well. My friends who booked directly thru jet airways got refund in very suitable time but since we booked thru Cleartrip are getting penalized. Jet confirms that they have ***% processes all refund claimed by agents.
Request you to please check and provide the refund at earliest.
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Resolution Demanded:
Refund / Credit for purchase
Clear Trip flights
Resolved
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"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."
Mohammed Abdulrahim A
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