- Items Missing Refund not yet provided ^Closed

T M Fernandes filed this complaint against Levi in Levi Strauss Co on Jun 07, 2020

I done shoping on Levi.in and placed ** prepaid orders and there were less quantitues in my Levi packages. I have furnished the videos of opening of the packages for the reference.

Details of the Orders are as below:

**. Order ID: IND********* (** Items)
with tracking no. ************* 
RECEIVED: ** Items
MISSING: ** Items (Rs ****/-)
PROOF: VIDEO Uploaded from Google Drive
https://drive.google.com/file/d/*NLGrjOUxTNd**swsAWTL*MANWY_Hd*nN/view?usp=drivesdk

**. Order ID: IND********* (** Items)
with tracking no. *************
RECEIVED: ** Items
MISSING: ** Items (Rs ****/-)
PROOF: VIDEO Uploaded from Google Drive 
https://drive.google.com/file/d/**zWd**oZVdcjMUUDd*_i*U**HtohfFo_/view?usp=drivesdk

**.Order ID: IND********* (** Items)
with tracking no. *************
RECEIVED: ** Items
MISSING: ** Items (Rs ****/-)
PROOF: VIDEO Uploaded from Google Drive 
https://drive.google.com/file/d/**swHdNhOegIBRG*yY**F_n*oyyTYsnpD/view?usp=drivesdk

**. Order ID: IND********* (** Items)
with tracking no. *************
RECEIVED: ** Items
MISSING: ** Items (Rs *****/-)
PROOF: VIDEO Uploaded from Google Drive 
https://drive.google.com/file/d/**rAeo*F*L*OZt*mzT*cShRyv*X*fJCS*/view?usp=drivesdk

**. Order ID: IND********* (** Items)
with tracking no. *************
RECEIVED: ** Items
MISSING: ** Items (Rs ****/-)
PROOF: VIDEO Uploaded from Google Drive 
https://drive.google.com/file/d/*UMXF**Tev*qPHiSL_fQVC*YNwKZy_y-h/view?usp=drivesdk

**. Order ID: IND********* (** Items)
with tracking no. *************
RECEIVED: ** Items
MISSING: ** Items (Rs ****.**/-)
PROOF: VIDEO Uploaded from Google Drive 
https://drive.google.com/file/d/*CetYVvvxNjFXJSxXZSCOaOF*tRGgmmCY/view?usp=drivesdk

**. Order ID: IND********* (** Items)
with tracking no. *************
RECEIVED: ** Item
MISSING: ** Item (*****/-)
PROOF: VIDEO Uploaded from Google Drive 
https://drive.google.com/file/d/***E*_**lQWEx*LeyigUdMkBH*F*aHrAH/view?usp=drivesdk

I have received the package in INTACT condition and I am very much upset. As there were offers online, I taught of shopping and blindly trusted this reputed brand but broke my trust.

Good I have clicked a video while opening the package to be on a safer side being cheated.

NOTE: SHARING THE PROOF

If thorough investigation is done then what about the live video that is captured while opening the said packages? What do you have to say about them?

I humbly request you to kindly do the needful and reverse the money back to my source account of all my MISSING ITEMS as I have done payment for the items ordered.

I tried reaching out the customer service team several times before the lickdown also and sent many mails witb proof that they are not attending the calls at all nor they are trying to speak to seniors but just states we delivered all the items.

Were are the items if all delivered? Is that person come to give it to me?

I tried reaching out many people and the head office receptionist has to say do FIR at my police station. Can't you understand what is being told?

This is the way to treat the customer? He says Bhavana says my issue has been resolved but my issue is not resolved at all. I can fyrnish all the conversations with Krishna what we had spoken and what he promised.

I want justice and my money back of all the missing items.

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