Zomato
- Food not received and payment debited Open
Shweta Asodiya filed this complaint against Zomato on Jan 26, 2020
We had ordered a food delivery from Zomato. We saw that the status of order updated as REJECTED. This meant we didn't receive the food or contact from zomato valet. Even after this we initiated a chat with zomato executive personal. They kept on saying food can't be delivered and didn't start refund policy. They were also not responding query we were asking and rather only saying generic responses.
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1 Supporters
Resolution Demanded:
Refund / Credit for purchase
Zomato
Resolved
Frustrated? File a Complaint
Cleartrip
"I almost gave up asking Cleartrip for refund and was about to file case in a Consumer Court for harassment & loss. But after complaining at Voxya, they responded and initiated the refund. "
Madhu Chandra
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