File a Complaint against Videocon D2h Services
Case Details
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How to resolve Videocon D2h Services complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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3. Start Social Campaign
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Videocon D2h Services?
If you are not satisfied with Videocon D2h Services, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Videocon D2h Services and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Videocon D2h Services
But before filing a complaint, you should
a. Contact the customer support of Videocon D2h Services first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Legal Network
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Case Details
Personal Info
Resolution
Videocon D2h Services - Service not good Open
Videocon D*H service is not good. Not allowing to change channel pack. Customer care response worst. Hardly getting connect to customer care executive. In the discussion don’t provide a solution instead excuses are given. ...
Mar 28, 2019 by Praveen Kumar Atmakuri
Videocon D2h Services - Call is not received Closed
I have chosen 'Mera Wala' plan and got an update that Videocon will get back to me on the same but while calling to its executives my call is either automatically disconnected or it says that all the executives are busy. I have been trying to c...
Mar 27, 2019 by Vikas Saklani
Videocon D2h Services - Account not activated and refreshed Open
For our Videocon d*h account ********, we have paid Rs *** /- as recharge amount which is shown valid up to **.**.****. Amount of balance has shown day by day lesser. However after laps of * days not a single channel is visible on our Tv set. C...
Mar 25, 2019 by PMK
Videocon D2h Services - Refund not received Open
I recharged an amount of *** Rs against recharge on **.*.** which was deducted for service charges mentioning it has been deducted for the technician to solve my issue whereas the technician didn't come. My issue for channels not coming was res...
Mar 25, 2019 by Kavitha rani
Videocon D2h Services - Recharge done but service not provided Closed
I recharged my d*h account on ** March ****. Recharge was done but the service of d*h is not provided. TV channels are not active. I was trying to file a complaint to the customer care but care doesn't respond to my complaint....
Mar 23, 2019 by Pratik Gavade
Videocon D2h Services - Unable to submit the package Open
Unable to submit the package via videocon d*h website, app and other mediums. Such a poor web service....
Mar 23, 2019 by Kashish Grover
Videocon D2h Services - Monthly recharge ended in 20 days Open
I have recharge my dth on *th of March **** and it gets expired on the **st of March. This same scenario is repeated in previous month i.e February **** it gets expired in ** days. I tried to call customer care but the call doesn't connect to t...
Mar 22, 2019 by Shubham Maurya
Videocon D2h Services - Adding bouquets which I don't want in my recharge Closed
As per new trai rules I have selected my channels first of all nearly for a month. They didn't show all the channels which I have selected. After that, they added extra channels which cost me extra....
Mar 22, 2019 by Pradip Gurav
Videocon D2h Services - Amount not added in balance Closed
On *th March *.** pm, I did the recharge of ***/- using PayTM. It showed success message of but money was never added into d*h balance. I logged complaint #********* with the d*h customer ID of ******* earlier. I haven't got any response on tha...
Mar 20, 2019 by Sachin Modi
Videocon D2h Services - Customer care not responding Closed
Even after TRAI order they are charging full amount and don't even responding. None of the customer care numbers is working. Really very poor service....
Mar 15, 2019 by Apurv Gupta
Videocon D2h Services - Not activating package as per trai rules Closed
I have several times created my own package as per trai rules. But videocon d*h not activating my package. They continuously showing their own package only. I feel they are intentionally doing this to simply deduct my balance money....
Mar 14, 2019 by Mehul jani
Videocon D2h Services - Bad customer service Closed
This is regarding the complaint against the service. I'm writing it as I am not getting any service either from customer care nor from the provider. I got the message that my pack has been upgraded. It is okay that as per new TRAI regulations t...
Mar 13, 2019 by Mirza Uber Beig
Videocon D2h Services - Package not delivered Open
I had activated a new package (mega English and mega Tamil), on February **th and received the channels by March *st. However, ** channels were missing from the package. After * complaints and follow up from my end, a technician visited my hous...
Mar 11, 2019 by Vidya Madavan
Videocon D2h Services - Amount received and channels not coming Closed
I got a message to recharge for *** for Telugu channels add on. I paid *** and *** total *** but they are giving only Gemini channels. I requested the callback but no response from the company side. I tried many times they are busy and irrespon...
Mar 09, 2019 by CH.KRISHNA CHAITANYA
Videocon D2h Services - Unable to changed my package Closed
My vd*h customer ID is *********. I'm trying to change my plan but they are not cooperating and every time they use to tell me there is a technical issue to change my plan....
Mar 08, 2019 by ACHUNALA RAJESH
Videocon D2h Services - Worst relocation services Closed
Worst response I got from Videocon d*h customer service. I am unable to communicate even on customer support numbers. Customer ID *********. ...
Mar 07, 2019 by Ajeet Singh
Videocon D2h Services - Added paid channels without consent Open
I have put an attachment of the file sent customercare@d*h.com informing about adding more paid channels without customer consent so the credit gets over fast....
Mar 07, 2019 by JOSEPH JOHN POONOLLY
Videocon D2h Services - Customer care was unresponsive Open
I want to change registered phone number for my d*h connection in order to select pack for channels as per new trai guidelines but unable to do. Leading to which I have an error page displayed on my TV screen. I've recharged my account and for ...
Mar 05, 2019 by Rupesh Kumar
Videocon D2h Services - Company not solving the problem Closed
Our service is stopped we don't know what is the problem, we call them **-** times, then they receive and tell us your problem will be solved in ** min. But after ** min problem not solved. We call them again but they did not receive, once they...
Feb 28, 2019 by Guruprasad zimbal
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