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Snapdeal (89/208)

208 Total Complaints
89 Total Resolved
42.79% Consumer Satisfaction

If you are searching for Snapdeal Review on internet then you have reached the right place. You can read the full Snapdeal Reviews here. Get answer to questions like if Snapdeal is real or fake? Snapdeal is legit or scam? if Snapdeal is safe? All Snapdeal reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Snapdeal so that it help others to make wise decisions. The Consumer satisfaction score of Snapdeal is 42.79% because out of 208 consumer complaints, only 89 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Snapdeal?

If you are not satisfied with Snapdeal, file a complaint now:

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4. Get refund / replacement / damages from Snapdeal


But before filing a complaint, you should

a. Contact the customer support of Snapdeal first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Snapdeal - Duplicate item of fastrack wrist watch Open

I have purchased a Fastrack wrist watch by online Snapdeal service. But the watch stop working after * months then I went to the service centre and they told me the item has copied an item of Fastrack and not cover in warranty....

Mar 08, 2019 by Ashish sahu

Snapdeal - Refund not received Open

I have ordered a colour queen * in * matte lipgloss from snapdeal worth Rs. *** on *th December ****. Because of the quality issue, I didn't like the product and returned it. The delivery boy has come to my office and has taken back the product...

Mar 05, 2019 by Sivani Sahoo

Snapdeal - Wrong product delivered and not refunding my money Open

I ordered a linen saree from snapdeal with order id *********** on ** jan ****.Instead this saree I received another saree and raised my return request for the same on *rd feb ****.On same date my return request was being closed by snapdeal wit...

Feb 11, 2019 by Minakshi

Snapdeal - Empty box received. Open

Empty box received. Even the empty box was not related to the product.A complete fraud played by Snapdeal.After complaining, there is no response given to the matter....

Feb 11, 2019 by Aviral kr

Snapdeal - Product not delivered Open

I have order my product on snapdeal on **/**/**** bt when it was the time of delivery they deny to deliver it, and when I call them they talk with rudely.they await me for a long period of time and now they say your product can't be delivered....

Dec 31, 2018 by Mohammad Tanzeel Najar

Snapdeal - Damage product received. Open

Hi, I have ordered fastrack brand men's watch model number:- ****SM** and the order number is:-***********,from Snapdeal online shopping and I have done the payment of ***rs through my SBI debit card while placing the order and when I received...

Dec 26, 2018 by AKASH BISWAKARMA

Snapdeal - Refund not initiated of returned order Closed

I liked a Watch from snapdeal. I ordered it and day after ordering the order is delivered and I paid sum of RS *** for that order to the delivery boy. And when I opened the parcel and saw the watch I found that watch is heavy so I just file a r...

Dec 24, 2018 by SANDEEP SINGH

Snapdeal - Package not delivered Open

I purchase an sonata women watch whose order no. is *********** through SNAPDEAL app on *th December **** whose expected delivery time was **th December ****.On **th December****,i go to the snapdeal app to track the order and i was shocked ...

Dec 15, 2018 by ASHU AGARWAL

Snapdeal - Refund not credited in my account Open

I order shoes from snadeal, i return the product the order id is:-*********** and ***********, snapdeal says the amound was refunded but my bank account was not credited. their UTR No.- IMPS:************. and UTR No.-IMPS:************, kindly s...

Nov 30, 2018 by himanshu pawar

Snapdeal - Fake product delivered Closed

Even though I have got the refund of the product. But I want to file this complaint against snapdeal because they have delivered a fake titan watch whose price was around Rs.**** and they sold it at Rs. ***. Atfirst I was delighted to get the p...

Nov 27, 2018 by Bismita koushik

Snapdeal - Selling illegal products in India Open

Indian Penal Code, bans the sale of sex toys under Section *** of the code. According to this section/law sale of sex toys by prohibiting sale, hiring, exhibition, and circulation of things as varied as books, pamphlets, posters, or any other o...

Nov 11, 2018 by Arindam Sarkar

Snapdeal - Fake product delivered Open

I bought the Moroccan Oil recently from Snapdeal I was using it until a friend of mine saw it and said that it is fake. She gave me a sample of the original and it's significantly different. I need to know how to lodge a formal complaint. ...

Nov 03, 2018 by Adithi Devarajan

Snapdeal - Didn't receive the item Open

I order an iPhone * on ** oct **** in with I didn't got the mention item so I returned the box and still they didn't gave me refund or anything else ...

Oct 28, 2018 by Sudarshan Shivaji Tope

Snapdeal - Have been cheated saying i have won lucky draw Open

Snap deal name cheated me saying I have won ******* prize amount and to get that amount I have to pay certain amount and they asked money part by parts saying registration, GST, draft amount total they have taken **,*** . It's a frud company, ...

Oct 25, 2018 by Harish

Snapdeal - Fake product received Open

Received a fake product. The container was totally fake. I request return but they don't respond properly....

Oct 24, 2018 by Bharathi

Snapdeal - Different material is delivered Closed

I ordered for a renaissance Traders Beautiful Diomand Partywear Royal Luxury Wrist Watch. Order No. *********** Complaint No. ******** (**th Oct ****) Amount Rs. ***/- The box tampered and a different watch found in the box. Complaint init...

Oct 22, 2018 by V.K.Ramakrishnan

Snapdeal - Package not deliver but money already paid through online payment Open

I had purchased **gb otg pen drive of SanDisk, by making the online payment in the Snapdeal portal through my debit card. The product did not get delivered to me instead I received sms stating that the product has been delivered to me. I had r...

Sep 26, 2018 by Manoj Kumar Sharma

Snapdeal - Giving the order details to others Open

sir my question tis that how someone knows the order details from your server.if that happn thn our transction details are also visible to others.someone knows my order detais thats y i believe that its from ur side and i gave them ****...

Sep 23, 2018 by rabinarayana dehury

Snapdeal - Fake product delivered Open

I had ordered sunglasses of Ray-Ban(RB-****) with order id- *********** in a sale on Snapdeal. On the site it was written that it is an original product with warranty but on recieving it is clear that it is a complete fake product made of chea...

Sep 05, 2018 by Utkarsh Singh

Snapdeal - Defective saree delivered Open

I purchased a saree from Snapdeal, for *** rupees, saree is not worth for this amount. Now I want to return the product but they are not accepting....

Aug 30, 2018 by Kumuda

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How to file a complaint against Snapdeal?

  • Go to "File a Complaint" page
  • Choose Snapdeal and write your complaint in detail
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  • Get refund / replacement / damages from Snapdeal

Questions about Snapdeal

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How to contact Snapdeal?

092126 92126

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What is Snapdeal office address?

6th Floor, Cyberscape, Golf Course Extension Road, Sector-59, Gurugram, Haryana- 122002

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What is Snapdeal customer care email?

Live chat on
+918130222868

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Where to find Snapdeal discount coupons?

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Who is the Owner / CEO of Snapdeal?

Kunal Bahl

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