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Shein.in
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How to resolve Shein.in complaints online
If you want to complain about a problem that relates to Shein.in, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Shein.in?
If you are not satisfied with Shein.in, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Shein.in and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Shein.in
But before filing a complaint, you should
a. Contact the customer support of Shein.in first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Legal Network
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Shein.in - Package not delivered Open
I placed an order on Shein on **st December ****. Shein promised *-** days delivery but I have not received the order till date. After complaining and calling them continuously the logistics company updated the status but the package has been i...
Jan 11, 2020 by Tejaswini S
Shein.in - Package not delivered Closed
Hi i have ordered from shein app and got a message of delivered However none was delivered to me as of noe. I have contact the delivery partner and shein but didnt get any response in return The delivery partner is talking rude insteas on a...
Dec 24, 2019 by Mahalakshmi iyappan
Shein.in - Refund not received Closed
I had ordered * items from shein of amount **** on *th of November and i received the order on **th of November ..i returned one of the product which was a skirt on **th of November and my order number is HAZ***** and i have not received my ref...
Dec 09, 2019 by Shabnam Chauhan
I contacted them as I couldn't see my order details and their cs agent only did all the exchange process. On the day of delivery agent came to collect the items I was not there but my brother returned the two packages which I already packed sep...
Jul 26, 2019 by Dedeepya Pasupuleti
Shein.in - Package not delivered Open
Package is not delivered but the logistics and company claims as delivered. The order was prepaid and they are not processing any refund as well. The company and logistics does not have any valid proofs to show where the order is delivered. I d...
Jul 25, 2019 by Charulata p karpe
Shein.in - Received order but not product Closed
Its not about money but I have ordered jacket and glares from shein on **july and received on ***th I was wondering how it came so early it usually takes * days when I opened the package there was no product instead of jacket there was paper ro...
Jul 25, 2019 by Palak sharma
Shein.in - Missing items in the package that company was not delivering or refunding Open
It might have happen to is several times when we buy some stuffs online and faced an awful experience which doesn't seem to be agreeing with us. Its not about only the money, but this complaint is suggesting a very bad and disappointing experie...
Jul 13, 2019 by Ruchi Sharma
Shein.in - No refund Open
I had ordered a dress on shein.in but the dress didn't fit me well so i had returned the dress but there's no refund yet, its more than a month now...
Jun 06, 2019 by Neha N
Shein.in - Refund not initiated yet Open
My order id is BKK*****. I had ordered * jeans on **th May. I expected it to be delivered till **nd May but I received on **th May. So I applied for return. My return Id is *******. Shein provides for two options one is self sending and the oth...
Jun 05, 2019 by Ria verma
Shein.in - Item not received, money not refunded Open
I ordered three items from shein, was delivered a wrong parcel which had only one top that i never ordered. I informed them the very minute i received it, i was asked to return it ( self ship it on my own), and that my whole order amount would ...
Jan 31, 2019 by SWETA SINGH
Shein.in - Refund not delivered Closed
I have purchased items of Rs.**** from sheIn and refunded them item amounted Rs.****(approx) They are neither showing order in my orders . I have returned them the items but not giving me my refund Highly disappointed #sheIn #sheInFraud...
Nov 20, 2018 by Sonal
Shein.in - Refund is done in e-wallet Open
I have replaced my order they have refund money in e-wallet but i have done mail to company many times for money in hand not in e-wallet because i don't want to buy any other products from site....
Oct 24, 2018 by Swati shukralia
Shein.in - Issues in refund Closed
I purchased * products from shein.in from my card and returned parts of my order, and the refund money went to my wallet despite me making a card payment. I am not able to move the money to my bank account. Further, more than *** rupees has bee...
Sep 23, 2018 by s shankaran
Shein.in - Package delivered was not as shown on website Closed
The product was a coat and a cap.when delivered the product were cheap in quality the coat was ill stitched very cheap fabric and lining and the threads were coming off and buttons were about to fall off.it did not even fit and had incorrect s...
Dec 22, 2017 by Bullet Prasad Mohanty
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