File a Complaint against Pepperfry
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Pepperfry
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How to resolve Pepperfry complaints online
If you want to complain about a problem that relates to Pepperfry, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Pepperfry?
If you are not satisfied with Pepperfry, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Pepperfry and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Pepperfry
But before filing a complaint, you should
a. Contact the customer support of Pepperfry first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Pepperfry
Find the contact details of Pepperfry to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
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Social Network
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Business Network
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Legal Network
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Pepperfry - Incorrect product delivered Open
Incorrect product delivered by Pepperfry on **/**/****. I had raised the return request on **/**/**** since neither the pick up is done nor I got the refund for this item. Please find attach product which they have delivered which is in no use....
Jul 11, 2019 by Thangaperumal Nadar
Pepperfry - Wrong product description on the site Closed
I purchased a mattress from Pepperfry recently. In the product description, they have mentioned it as a queen size mattress. I am being a layman didn't have much idea regarding the dimensions. Later noticed that even though in the site it says ...
Jul 06, 2019 by Ipsita Mishra
Pepperfry - Product not delivered Closed
I bought a dining table from pepperfry on **th June. Till now, my product is not delivered. It was supposed to be delivered by *th July. Called customer care many times. But they are not responding properly. Escalated to the highest level. Stil...
Jul 05, 2019 by Divya
Pepperfry - No delivery no refund no business ethics Open
I bought a Queen size bed on **th May **** and I haven't received the bed or any update on the useless app or website nor the refund which was initiated on **th June ****. Called customer care * times, first * times to inquire about the deliver...
Jul 05, 2019 by Siddhivinayak Guthi
Pepperfry - Defective product received from Pepperfry Closed
A defective item is delivered by Pepperfry as the table lamp is not working with a brand new E** bulb. I had reported this incident to Pepperfry on * July **** but they do not even bother to respond....
Jul 02, 2019 by Thangaperumal Nadar
Pepperfry - Defective 6 sitter dining table Open
I purchased a * sitter dining table from Pepperfry which got delivered * weeks back. From the very first moment, the table is shaking badly and has balancing issues. I initiated a return/refund immediately after receiving it. Pepperfry did send...
Jun 29, 2019 by Monami Nandi
Pepperfry - Deceived duped fooled by cunning product title Closed
I ordered for Bedsheet for Rs. **** hoping to receive * bedsheets by comparing prices of all other suppliers. They were legible by mentioning in the title itself. But I have realised that Urban Ladder has put their title very cunningly sighting...
May 11, 2019 by I Kowda
Pepperfry - Product was incorrectly described and return has not been accepted Closed
I purchased the product only after seeing the *-day return policy. After assembling the bed we noticed that the floorboard is not attached to the frame of the bed and comes loose very easily. After initiating a return stating incorrect product ...
May 04, 2019 by Arunadhri
Pepperfry - Refund not made Closed
Order ID: *********. Defective product supplied by Pepperfry. Returned on **/**/** and refund was to be made within * to ** days. Neither refund made nor Mr Ayan Panigrahi (Studio Pepperfry, Saltlake Sector * Kolkata) nor customer care giving a...
May 03, 2019 by SHAILESH KABRA
Pepperfry - Misleading product and information on website Open
They provide misleading information on their website about the product features and the assembly time of the products and do not fulfil anything. You keep calling them to resolve your issue but they won't attend to that. After multiple requests...
Apr 18, 2019 by Sankalp Agarwal
Pepperfry - Damaged product received Open
I ordered a four door wardrobe on **th Mar ** and the product was delivered on *th Apr**. While carpenter came to assemble the product it was found the product was damaged. I raise a request for refund and till yet I have not to get any solutio...
Apr 11, 2019 by Pankaj Kr
Pepperfry - Wrong product received Closed
I raised an order ********* on Mar *, ****, *:** PM. I waited till **th March for the delivery. When the delivery guy came at my door, they opened the package and I found it as the wrong product. I rejected the product at the same time. Deliver...
Mar 24, 2019 by Rahul Verma
Pepperfry - Poor quality product delivered Open
Order id - pepperfry order # *********-fn*******-z-wh**** Product - jurou three door shoe cabinet by mintwud pepperfry complaint id - wc-******-****; ph-******-****; ph-******-**** First of all the quality of the product (shoe rack) was r...
Mar 13, 2019 by Sayan Roy Chowdhury
Pepperfry - Bad quality of material in bed Open
The bed is structurally weak, it cracks and shakes every time used. The supports planks have come off. Bad material used for the construction of bed. Kindly return and refund still in warranty. Customer service is so bad, they made me (have bac...
Mar 10, 2019 by Nihitha davis
Pepperfry - Not giving refund to my bank account Closed
I am appalled by the customer service that I’ve received regarding the cancellation of order at Pepperfry.com. Not sure who is managing the service desk, but their customer care executives are extremely unempathetic. I had placed two dupli...
Mar 05, 2019 by Arpita Rao
Pepperfry - Poor quality product received Closed
I had ordered * wardrobes and one TV unit in Nov **** for my new built apartment. At the time of assembling, I was not present to see the products. After a few days when I visited my flat noticed one of the wardrobes and tv unit colour and qual...
Feb 27, 2019 by Iva Bhuyan
Pepperfry - Pepperfry selling old products Open
Hi, I ordered one sofa from pepperfry and yesterday they delivered the product. The product doesn't meet our expectations.first of all the colour of the product is very faded and the quality is also not good.it is also mentioned in the specif...
Feb 06, 2019 by Aswathy
Pepperfry - Refund is not done Closed
Hello I ordered a cookware set of * with glass lids on */*/****,it got delivered on */*/****, one glass lid was missing so I raised a complaint and they approved it for refund.The refund process was initiated on */*/** but my amount is not...
Jan 31, 2019 by Nandhini
Pepperfry - Complaint against Unethical Policy of e-Commerce Marketplace Open
I had purchased a Product from Pepperfry. After placing the order, I had a change of mind, hence I decided to cancel the order. Now, this is where pepperfry is playing tricks with customers in the name of their refund and cancellation policy....
Jan 17, 2019 by Shivanjan Choudhury
Pepperfry - Wardrobe mirror was in broken mode and no storage for king size bed Open
Arisa Bedroom Set ( King Bed with Storage, * Door Wardrobe & Two Bedside Table ) in Wenge Finish By Mintwud this item was purchased online, while opening the product, wardrobe mirror was in broken condition and no storage space in king size b...
Dec 15, 2018 by SASTHA AMMAIAPPAN
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Questions about Pepperfry
Ask questions about Pepperfry and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Pepperfry?
What is Pepperfry office address?
TrendSutra Platform Services Pvt. Ltd.,
301, B Wing, Commercial Complex,
Kohinoor City, Kirol Road,
Off LBS Marg, Kurla (West)
Mumbai - 400070
Pepperfry Limited
Pepperfry House, Next to UHDE House,
Opp. Cipla R&D Centre, Surya Nagar,
LBS Road, Vikhroli(West),
Mumbai – 400083, Maharashtra.
What is Pepperfry customer care email?
Where to find Pepperfry discount coupons?
Who is the Owner / CEO of Pepperfry?
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