File a Complaint against Pepperfry

Pepperfry - Pepperfry not cancelling my order even after I received an email stating I can cancel ^Closed

I had placed an order for a desk and ergonomic chair on *th April, ****. After the extension of lockdown by Indian Govt. I received an email from Pepperfry stating I can cancel my order. Here is the text from the email: "This is with reference ...

Apr 16, 2020 by Ankita Pujari

Pepperfry - Very items in Cart got order by mistake after calling Pepperfry they say they cannot cancel the or ^Open

There were several items in Cart. Wanted to order just * items. But by mistake all items selected & ordered. Called & emailed immediately but Pepperfry want willing to take cancellation ...

Mar 10, 2020 by Dharma

Pepperfry - Return of 2 door wardrobe purchased online from Pepperfry ^Open

Hi Team, I purchased a * door wardrobe online with Pepperfry at INR **** as the wardrobe was looking pretty decent one in the images shown on the website and dimensions for the ply wasn't mentioned anywhere in the product details. After the...

Feb 16, 2020 by Abhishek Karaiya

Pepperfry - Not taking return even when under 10 nights trial ^Closed

i am ashwin my wapp no is ********** . as promised by pepperfry no return has been initiated till date.the conolaint was first lodged on **.**.**...

Feb 08, 2020 by ashwin bhaisare

Pepperfry - Misleading listing of product and refusal to give refund ^Closed

They are listing ergonomic office chairs on their website which were on sale. One of them had a headrest and I wanted to use it as I have back problems. However, when the chair arrived, I found out that the chair doesn't actually have any suppo...

Jan 20, 2020 by Souradeep Roy

Pepperfry - Substandard product delivered ^Open

The product delivered is a cheap and substandard replica of what was shown on pepperfry website. It has more than * weeks since I raised a return request and it is still not resolved. I got * calls during this time from the CS team to tell me t...

Jan 16, 2020 by Vineesh Menon

Pepperfry - Package not delivered ^Closed

I ordered for one wardrobe and one queen sized Bed. The estimated date of delivery was **th November ****. The wardrobe was delivered by the *st week of November but the bed was not yet been delivered. I called their customer care to know the s...

Nov 22, 2019 by Samrat Chatterjee

Pepperfry - No Proper delivery no proper service on carpenters ^Open

First day the product delivery executive kept saying, I will deliver in **minutes ,**minutes, the came after * hours and my father and husband waiting in rented house waiting for him and standing!! And now, the carpenter provided by PEPPERFRY...

Nov 14, 2019 by Manpreet K

Pepperfry - Order Cancellation ^Open

I would like to cancel my order, I am ok to pay if there are any other cancellation charges involved. But pepper fry is refusing to cancel my order and it is scheduled to be delivered on Dec 7th. Cancellation Reason: I've seen the same produ...

Nov 07, 2019 by Velagapuri Vinod

Pepperfry - Product not delivered ^Closed

Call received from pepperfry asking my availability at home for receiving product Requested for one day prior ,they said it's an holiday for us due to election I said ok ,deliver as per your decided date that was **nd and it was working for...

Oct 24, 2019 by Alpesh Barot

Pepperfry - Misrepesentation of facts ^Open

On ** september **** a queen size bed was placed for an order. The dimensions and facts which was shown on the website by pepperfry was completely wrong and leading to misrepsentation to the interset of consumer. The item delivered by the peppe...

Sep 26, 2019 by sidhant thakur

Pepperfry - Pepperfry not refunding for the damaged product ^Open

I've ordered a multi storage with pepperfry and it got delivered a month later. My order id is as follows Item name: multipurpose storage cabinet in wenge colour by eros Order id:[protected] Sku: fn*******-s-pm****. However the carpente...

Sep 22, 2019 by Kannan

Pepperfry - Damaged sideboard table received ^Open

We have purchased a sideboard table from Pepperfry on **th August and received it on **th August and when it was opened by their team of three members it was noticed that it was damaged table, I’ve tried reaching the entire Pepperfry team but...

Sep 16, 2019 by Suyog joshi

Pepperfry - Damaged product delivered ^Closed

This is about my Pepperfry Order # (Order # – *********-HC*******-S-PM*****). I had ordered a * door shoe rack in June which was delivered to me in July. Pepperfry refused to replace the damaged product since it was of *-day replacement polic...

Sep 06, 2019 by Neha Goyani

Pepperfry - Misleading information given ^Open

The complaint against Pepperfry – a famous online furniture store. The store with some misleading description about the set of * blackout curtains. Believing this misleading description ordered the bed at the online store and paid Rs *.***. L...

Sep 06, 2019 by Anusha Kant

Pepperfry - Received wrong sized product company not replying to return request ^Open

I had ordered an XXXL bean bag via Pepperfry. I received an XXL bean bag which was the incorrect size. I tried to return the product and sent them images of the incorrect product. They reached out to me via email and said they would call me and...

Aug 10, 2019 by Harikrishnan MB

Pepperfry - Damaged product delivered ^Open

Damaged product delivered by Pepperfry on **/**/****. I had raised the return request on **/**/**** since then no action has been taken by pepperfry. Please find attached invoice for evidence. ORDER ID: *********...

Jul 30, 2019 by Thangaperumal Nadar

Pepperfry - Item parts missing. ^Open

I ordered one dressing table on ** july ****. It got delivered on **th of the same month. * from the ** mini screws are missing for which I could not assemble the product. I ordered from the city Durgapur West Bengal. It was stated that in my c...

Jul 29, 2019 by Monalisha Tumungpi

Pepperfry - No cancellation and delayed delivery ^Open

I ordered a study table on Pepperfry but mistakenly I placed the order for the wrong product. Now, they are neither cancelling nor returning the order. So, I am not able to buy the product which I was looking for....

Jul 15, 2019 by Sonali Patel

Pepperfry - Pepperfry not accepting return of damaged product I have been cheated ^Open

I'd like to highlight that your team is harassing me by complicating things with respect to my order. I am in a fix at the moment as neither the customer care nor the studio is stepping forward to understand and help me out. I've been pushed to...

Jul 14, 2019 by Sarang sharma

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Questions about Pepperfry

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How to contact Pepperfry?

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What is Pepperfry office address?

TrendSutra Platform Services Pvt. Ltd.,
301, B Wing, Commercial Complex,
Kohinoor City, Kirol Road,
Off LBS Marg, Kurla (West)
Mumbai - 400070

Pepperfry Limited
Pepperfry House, Next to UHDE House,
Opp. Cipla R&D Centre, Surya Nagar,
LBS Road, Vikhroli(West),
Mumbai – 400083, Maharashtra.

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What is Pepperfry customer care email?

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Where to find Pepperfry discount coupons?

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Who is the Owner / CEO of Pepperfry?

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