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OnePlus (91/166)

166 Total Complaints
91 Total Resolved
54.82% Consumer Satisfaction

If you are searching for OnePlus Review on internet then you have reached the right place. You can read the full OnePlus Reviews here. Get answer to questions like if OnePlus is real or fake? OnePlus is legit or scam? if OnePlus is safe? All OnePlus reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for OnePlus so that it help others to make wise decisions. The Consumer satisfaction score of OnePlus is 54.82% because out of 166 consumer complaints, only 91 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against OnePlus?

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But before filing a complaint, you should

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b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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OnePlus - Issue with OnePlus Services not replacing the nonworking TV Remote since last 2 months Closed

I have raised complaint many times to OnePlus team regarding My remote to replace as it's not working And I have purchased OnePlus TV * months back and it's on extended warranty of * years. Everytime I have raised a complaint via email and Wh...

Jan 04, 2022 by Paramjeet Singh

OnePlus - Service of phone Open

i have given my phone in service on ** October and not yet received it...

Nov 09, 2021 by saurabh jain

OnePlus - Screen not getting repaired Open

I had bought one plus tv ** Y on Feb **, **** for INR ***** and screen has got broken. My issues: a. over and above screen cost of ****, they charging **** of logistics and **** as service charge b. My first complain raised in July, their ...

Oct 09, 2021 by abhishek

OnePlus - Device not given back and cancellation of repair without any reason mentioned Open

Hi, my name is Suraj Bhattacharjee I sent my OnePlus bullets wirless bass edition for repair but they cancelled my repair request without mentioning the reason. Now they are not sending me the device back it has been a quarter of a year. I c...

Oct 04, 2021 by Suroj Bhattacharjee

OnePlus - Oneplus nord Open

i purched one plus nord phone from amazon.from * day phone getting heat i called thenm many they r not ready to replace phone ,plaz call me iwill explain clearly...

Sep 11, 2021 by Shailaja V

OnePlus - Oneplus customer service Closed

Hi. I got oneplus wireless Bluetooth earphones last year and this year its mic doesn't work properly. Due to lockdown the service centres were not opened. Then i contacted the customer care hundreds of time and then they told me to download the...

Aug 23, 2021 by Sumridhi gautam

OnePlus - Improper Customer support Closed

My name is uday tiwari, i took Oneplus * phone ** days ago. I was caught in the rain and still my phone was working but after battery because Zero percentage it never started again. I gave it to service center and they took * days to attend my ...

Jul 27, 2021 by Uday Tiwari

OnePlus - Replacement Issue Closed

I ordered OnePlus TV in OnePlus Store App on **th of June. It was delivered on **nd June after three days of delivery Installation was done by OnePlus which is **th June. But next day there is a lining in the display so I requested for replacem...

Jul 15, 2021 by Poomaran

OnePlus - Oneplus nord ce Closed

DEAR ,MADAM/SIR I AM REQUESTING YOU TO REPLACE MY HANDSET ONEPLUS NORD CE *G IMEI NUMBER - *************** INVOICE NUMBER - MHEC************ DATE OF RECEIVED - **/**/**** IM FACING PROBLEM FROM - **/**/**** MY CASE ID NEW - Z*UCDFBVLH...

Jul 09, 2021 by Geet Jain

OnePlus - False offer show on OnePlus site and OnePlus store application Closed

My name is Gautam. On OnePlus site and OnePlus store application they are showing an offer in which if we put our OnePlus tv serial number on their application then i will get a invitation code via that invitation code i will get a Netflix butt...

Jun 29, 2021 by Gautam

OnePlus - Defective product delivered Closed

I had ordered a pair of oneplus bud z from the oneplus website thinking it will be my first order let me place the order from their website directly. I received a defective product and since the day * I have been talking to so many customer car...

Jun 18, 2021 by Puja Pal

OnePlus - Mobile Phone is defective and the company is not ready to take liability Open

I bought a Oneplus * Pro mobile phone around a year back , precisely June ****.The company claimed that the phone had a very brilliant display and it was there most important selling point. The phone I recieved was defective and the display of ...

Apr 21, 2021 by Levin T Thomas

OnePlus - I have received damged product from oneplus Open

I ordered oneplus * pro from oneplus.in on ** st march **** and i got it delivered on ** nd april ****, but when i when the box i saw the mobile screen is having black spot on its screen which is clearly visible. according to company policy t...

Apr 15, 2021 by Bhagwat Kshirsagar

OnePlus - Screen damage Open

I purchased a mobile insurance from dymaje..I claimed for crack screen but company is not responding..and chats are not working..but mention there is online..with executive Niharika ....

Apr 01, 2021 by Arti patel

OnePlus - Display Issue Service Center Negligence Open

After seeing lot of fake promotional videos i also bought Oneplus *T, claiming that their flagship for **K, now I'm the victim of oneplus *T and my phone has flickering issues from the initial time onwards contacted customer care they told aft...

Feb 25, 2021 by Abhilash

OnePlus - OnePlus Cashback not processed Open

I placed an order on https://www.oneplus.in website for a OnePlus * Pro phone around **th October **:**am. This was in reference to the American Express Offer mentioned here https://oneplussupport.s*.amazonaws.com/AMEX+T%**C+from+**th+oct+to...

Jan 05, 2021 by Anirudh Mangipudi

OnePlus - Oneplus not giving money back Open

I ordered oneplus *t on *th Nov which oneplus failef to deliver and I had to cancel my order. Now from last one month I am chasing my refund and they are not processing it saying they are investigating. My whole amount is with them since ...

Dec 24, 2020 by Chetan Chute

OnePlus - Received wrong item Open

Hello Order #M****************** Ordered for OnePlus wireless charger But I got wired adapter I had a word with OnePlus team Complaint raised on ** th October I didn't get any solution Please ask them to credit my refund So that I'll pu...

Nov 11, 2020 by Saikumar

OnePlus - Got A Faulty Device Open

I bought a Oneplus * Pro device in august after using the device for a week i realised that my device had multiple problems like camera focus issues, serious heating, sudden freezing of the mobile phone, slow charging while usage and many other...

Nov 10, 2020 by Ammar Khan

OnePlus - Phone lost by Oneplus during REPAIR Closed

On Sept ** , i gave my Oneplus * phone for repair by their pickup and drop option. On Oct *th i made a payment of *.*k for repair charges. After that i get an email that my phone is lost by their courier partner FEDEX. Replacement was assured b...

Nov 07, 2020 by Sunaina A

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Questions about OnePlus

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How to contact OnePlus?

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What is OnePlus office address?

ONEPLUS TECHNOLOGY INDIA PRIVATE LIMITED
UB City, 24, Vittal Mallya Road,
KG Halli, D'souza Layout,
Ashok Nagar, Bengaluru - 560001

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Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

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