Ola
If you are searching for Ola Review on internet then you have reached the right place. You can read the full Ola Reviews here. Get answer to questions like if Ola is real or fake? Ola is legit or scam? if Ola is safe? All Ola reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Ola so that it help others to make wise decisions. The Consumer satisfaction score of Ola is 54.08% because out of 355 consumer complaints, only 192 are resolved.
Complaints
Ola - Motor issue Closed
We have changed the motor in the month of February and it showing problem in motor again after ** days after that we Logged Complaint to the manager of ola showroom (Rourkela) and he said that the service boys are gone to sambalpur ola showroom...
Apr 27, 2026 by Ramkrishna Dash
Ola - Excess Of Amount Pay Closed
We are Ride from ValasaraVakkam To Rajakilpakkam The Total Amount was Pay ***Rs. Instead of ***Rs We Pay ****Rs.please Refund The Amount To Me....
Apr 27, 2026 by Kannan Kannan
Ola - Refund the full amount of OLA Pro Gen Open
Dear sir/mam, I am Raghuveer singh .I have ordered OLA S* Pro *kwh scooter on date **/**/**** have a order id no KLF***.But after next day price decreased by Rs.**** this shows comes under unfare trade with this loss i am in depression and tens...
Apr 23, 2026 by RAGHUVEER SINGH
Ola - Account with number is restricted with booking Closed
Account with number ********** is restricted with booking ...
Apr 17, 2026 by Arjit gupta
Ola - Defective OLA Scooter Delivered Need a Refund Closed
First Mistake:- Regarding my purchase made on Feb **. An advance of ₹**,*** was paid and the loan was successfully processed. The Issue: Broken Commitment: Delivery was promised for March *, then rescheduled to March *. Both deadlines we...
Apr 13, 2026 by M Nagendran Kumar-Vendor
Ola - New purchased Vehicle not delivered Closed
The new vehicle has not been delivered yet, it has been registered. It has been at the Ola store, Kakinada for * days now. Order ID: OET-***************-IQX*** ...
Apr 10, 2026 by BHUPATHIRAJU TULASI KRISHNA
Ola - Ola postpaid harassment Open
I used Ola for travel around mid December ****. I did not use Ola post paid. I had paid both drivers with gpay upi. I do not know why but it was taken in the app that I had paid through Ola money and now I have been recieving non stop calls f...
Mar 11, 2026 by Sowmya Kabila
Ola - Complaint for manufacturing defect and failure to provide proper service for my OLA scooter Closed
I purchased an Ola S* X electric scooter from Ola Electric approximately one year ago. From the beginning, the vehicle had a manufacturing defect related to the hub motor. Due to this defect, the scooter started experiencing motor issues and be...
Mar 10, 2026 by Mohammed Risan K
Ola - Without giving service Closed
Ola e-scooty purchased on last year February Cost of *,**,*** Without giving any services ...
Mar 10, 2026 by NARVADE VILAS
Ola - Ola electric scooter Open
I purchased ola s* AIR vehicle * years ago , when I purchased,that time there only they are providing service which is near to us , but now I got a problem with charger under warranty , but now they don't have proper service center , they shift...
Mar 09, 2026 by Naga durga emani
Ola - Unauthorised Ola Money Postpaid Charges and Harassment Calls Open
The complainant states that he has been receiving more than ** collection calls daily regarding an alleged Ola Money Postpaid due of ₹***.**. According to the complainant, he has never opted for or activated the Ola Money Postpaid service. Al...
Feb 28, 2026 by ANOOP VIJAYAN
Ola - Charged twice Open
Voxya header logo Home > Complaints > Driver made me pay him cash and now OLA will not refund Ola Cabs bangalore - Driver made me pay him cash and now OLA will not refund vishnu s filed complaint against Ola Cabs bangalore on Sep *, **** ...
Feb 10, 2026 by Mohd Danish Akbar
Ola - Delayed service and poor customer support Closed
My vehicle ola s* pro gen *, faced motor issue on dec** and I left scooter in service station with Ticket no - ********. There is no update on scooter stiil now, I tried to follow up on email, Instagram and customer support but there is no...
Feb 09, 2026 by Sachin M
Ola - Cab charged more than was shown in app Closed
I had a ride with OLA, where they charged more than what was shown in the app during ride booking and even after the ride started. I have raised complain, they did not answer, raised to consumer forum and after multiple dialogue they refunded e...
Feb 02, 2026 by Abhilash Guha Roy
on **th dec **** i had booked a rental car. when the ride got complete i paid the driver ****/- in cash. At the same time ola post deducted ****/- from my ola postpaid money. Because i had paid in cash i never bothered checking my postpaid. su...
Jan 21, 2026 by priyanka parab
Ola - Blackmailing for cancelation fee Open
Hi Team, I cancelled Ola ride which I booked for my mother, I got cancelation fee as well. In spite of that driver blackmailed my mom to give ** rupees, if not he ws blocking her way. Is the way the to behave with a person, she was helple...
Jan 14, 2026 by Preethi
Ola - The driver stole my money Closed
I booked a ola cab from delhi station to noida and when I reached home I paid the driver cash and while paying him my money felt from my pocket into the cab and when I told him it was my money he told me it I will not give you and he ran away w...
Jan 11, 2026 by Avinash Bhardwaj
Ola - Harsh auto drivers Closed
See I was taking my daughter in law for an interview and for no minor accident an auto driver started quarreling in Bangalore and intentionally made us wait till ** mins.There we’re no scratches on dents but he started us to give money for no...
Jan 06, 2026 by Venkata Ramana Edupuganti
Ola - Charged more than double Open
I took a *.* km ride from ola which was just * min ride on booking it was showing total amount to be paid was rs*** But when the driver dropped me it chared more tham double the amount that was shown i.e. Rs *** I demand refund and compensati...
Dec 22, 2025 by Jaydeep singh sethi
Ola - Invoices not provided Closed
Invoice not provided for fulfilled rides since September ****. App is not even showing the past rides taken, which makes it even more difficult to make any claims. I confidently remember taking * cab rides on *rd September, as that I had doc...
Dec 07, 2025 by Swati Jain
Ola - Invoice copy for Ola Cab Drive Open
I am not able to get Ola Invoice copy for the drive by car and paid by cash inspite of clicking on : I need a copy of my invoice option in Get help > Payment related tab....
Oct 18, 2025 by Sujitkumar Kshirsagar
Ola - Services not recieved Open
Unacceptable Service Experience: Delayed Delivery and Harassment by OLA I'm writing to express my extreme frustration and disappointment with the services I paid for, which I've yet to receive despite repeated follow-ups over several months. ...
Oct 15, 2025 by Shrijan Sharma
Ola - Ola scooter complaint Open
I purchased a new Iola scooter, but since I bought it till now, it has not run properly, battery is faulty, bike was parked at the service centre for most of the time, then same problem on the lane, then showed the service centre, then some dif...
Oct 01, 2025 by Lalit Gupta
Ola - Service delay Closed
I am writing to express my concern regarding my Ola S* Air, which has been at your service centre for the past ** days for a motor replacement. Despite repeated follow-ups, the service centre technicians have informed me that the motor is still...
Sep 09, 2025 by nayan sharma
Ola - Scooter not getting charge Closed
My scooter is not getting charge, i filled a complaint and bring the scooter to ola service center at sec ** dwarka, they said battery needs to be replaced deposite **k first, then only we submit the vehicle Vehicle driven only ***** kms...
Sep 02, 2025 by Arun Sharma
Ola - OLA ELECRRIC SCOOTER SERVICE Open
हमारा स्कूटर १ महिना से ओला के सर्विस सेण्टर में खड़ा है और उसका उसका अभी तक कोई अपडेट नहीं है क...
Aug 22, 2025 by MANISH KUMAR DWIVEDI
Ola - Ola is taking more more money after purchase also Open
I have bought ola s*x *kw in ***** rs. Already without premium features now they cut the basic feature also and telling me to buy premium update to use all features which cost **** rs. I don't have money and I will not give any more money it's ...
Jul 28, 2025 by KUSUM Pandey
Ola - Registration Not Completed Yet 4 Months for Vehicle Closed
We are procure New Ola From Yamunanagar branch on dated ** feb-****.and it was delivered on * april **** but still not provide the registration number and number plate....
Jul 28, 2025 by Hemant Vig
Ola - Food Not Delivered to me Closed
I placed a food order through Ola Foods on [**-**-****], and the total amount paid was ₹***.**. The order status shows “delivered” in the app, but I never received the food. There was no call or message from the delivery partner, and I...
Jul 13, 2025 by Md Hanzalla Ansari
Ola - Warranty not provided on serivce Closed
My Ola electric under extended warranty and ola refuses to give warranty on wire part. ...
Jul 11, 2025 by fazid
Ola - Battery failed and refused to replace it Open
Battery has failed fior No reason and refused to replace it...
Jul 08, 2025 by Pratham V Jain
Ola - Battery drain of scooter without drive and battery complaint Open
Sudden drop of charge without driving the scooter and also the battery discharged I book service but no responds now they telling battery warranty out so I want to pay the battery price to solve the issue...
Jun 29, 2025 by Joy C B
Ola - OLA company not delivered my booking in fix date Open
Sir, I book a ola schooter *th may **** reference id OET-***************-RUF*** .they give me deliverey date **th may ** , but they not delivered in date. Again they told me deliverey date next month of first week. I am also waiting for the de...
Jun 27, 2025 by Arnab Gogoi
Ola - Incorrect charge more than what was shown Closed
I took a ride in Bangalore from the city to Kempegowda international airport, the price was showing ***(using sone ola coins), but at the time of the drop the driver asked to pay *** ( *** plus *** toll charges) which i did as it was getting la...
Jun 27, 2025 by AJAY KAPOOR
Ola - Unwanted calls for purchasing Open
There are daily miss calls of ola car purchasing and I’ve not even explore that section of ola and some people are daily calling me twice or thrice, I’ve all the phone no.s and some voice mails too, all numbers are from Bengaluru, Karnataka...
Jun 23, 2025 by Arya Tiwari
Ola - Ola Scooter Battery issue Closed
I m getting low range of just ** to ** km upon full charge and drop of charge and battery related issues and also charging. there is no response over customer care and also service centers are telling it would take ** days or more to fix...
Jun 20, 2025 by Chaitanya Tehas
Ola - About driver Closed
TG**T**** He came to pickup us And he was took the otp from us and asking to pay extra amount y should I pay extra???? So she told me to cancel...that idiot was responsible ...
Jun 17, 2025 by Banu
Ola - Defect scooter Open
i purchased scooter from OLA Show room Dharwad on **/**/**** but this has delivered me on **/**/**** i am facing issue like head light and tel light and both indicater are not working since **/**/**** i make a complaint on **/**/**** they are n...
Jun 10, 2025 by Mohammedsohail shekh
Ola - OLA electric calling unnecessarily Closed
They are calling like * * calls per day and asking you showed interest in bike and why are not buying it....
Jun 10, 2025 by Nikhil K
Ola - Registration not done Open
Sir , I have purchased ola scooter on **nd May **** and delivery date was ** may ****. From last ** days my registration is not done till date. No vahaan otp asked from your team for registration. And so satisfying answer given by you. O...
Jun 07, 2025 by Sandeep Singh Hooda
Ola - Failed to deliver a prebooked Ola electric scooter Closed
failed to deliver a pre-booked Ola electric scooter with full payment, even after proactive followup about reaching due date and after due date also they are least bothered to support or provide the delivery. keep buying more time for delivery....
Apr 21, 2025 by Govindan N
Ola - Order cancelled by ola but refund not credited Closed
On ** April, *:** PM, I ordered from Moolchand chur chur naan and parantha since ****, gurgaon. Order got cancelled after ** min showing refund completed but I haven't got the refund so far. Order id is ONDC_******pf*NAf...
Apr 18, 2025 by Mehreen
Ola - Harassing Automated Calls from Ola Money Postpaid Despite Cleared Payment Closed
I had a delayed payment on my Ola Money Postpaid account, which I fully acknowledge. However, I cleared the outstanding amount in full. Despite this, I have been receiving relentless automated calls from Ola Money every * minutes throughout the...
Apr 08, 2025 by GURMAN
Ola - Ola has not provided me with my refund Open
I placed an order through the Ola food delivery service from Andhra Gunpowder. However, the restaurant canceled my order immediately after placement. Despite this, three hours later, the Ola delivery partner called me multiple times, insisting ...
Mar 29, 2025 by Vaishnavi Gawande
Ola - Had to pay twice to driver on Ola cabs Closed
After my OLA cab CRN: ********** arrived at the location i paid via phonepay from moobile all in my phone but the driver claimed that he didn't receive the payment and kept showing the app in his own phone, i had to pay him the amount second ti...
Mar 28, 2025 by Kaustubh Bhushan Kolhe
Ordered from OLA food and * minutes later the order was cancelled and the order page said refund completed. I never received the refund nor a response to my email....
Mar 22, 2025 by Priyanka reddy
Ola - Charged for unavailed service from Ola Open
I have been a loyal user of Ola Cab and Ola Money for over seven years. On the morning of March *th, I attempted to book a cab for my trip to Mumbai. Despite trying *-* times, none of the drivers who accepted my booking were willing to take Ola...
Mar 15, 2025 by Gunakkunru
Ola - Money got deducted but food not delivered Closed
I have placed an order from a restaurant through the Ola app. It's been almost * hours, and there has not been a delivery. Customer care is also not responding...
Mar 05, 2025 by Rohith Reddy
Dear Ola Food Delivery Support Team, I am writing to raise a complaint regarding an order I placed on ***th January **** @**:**pm in Bangalore, Bellandur gate.The details of my order are as follows: Order Item: Chicken ** and All day Ram...
Jan 26, 2025 by S Mounika Reddy
On **/**/**** I’ve ordered food from ila foods.. I paid ***.** through upi.. order is not delivered it’s still showing estimate time of delivery ** mins since last nyt..customer service didn’t help.. there’s no numb to call customer ser...
Jan 24, 2025 by Chavva akshitha
I ordered vegetarian meal and got delivered nonveg meal. I have attached the photo evidence immediately , ola customer care mails that restaurant denied the complaint and refund can't be done. What else the customer can do to prove. My ord...
Jan 18, 2025 by Sinthu abhirami N
Ola - Money taken beforehand but order not delivered Closed
i ordered food from wow momo on **/**/** in the evening but hasn't recieved my food yet its been more than * hours and i tried to contact ola support but no response from their side the delievery partner said that he dont have any schedule...
Dec 20, 2024 by Alok Shaw
Ola - Order Cancelled by OLA Foods but money not refunded Closed
On *st December, Order Cancelled by OLA Foods from Kolkata Kati rolls but money not refunded till now the app is showing its refunded but i didn't get money back....
Dec 02, 2024 by Anshul Sharma
my order got cancelled and the money hasn’t been refunded while the app it has been refunded already im unable to contact them or raise a ticket ...
Dec 02, 2024 by Apurba Dash
Ola - Ola scooter battery issue Open
My ola scooter UP ** AX **** have battery issue but ola company demanding me ***** rupees for change battery, but battery, motor have under warranty till **** year. And no any solution from ola company, I complaint regular many times and no att...
Nov 23, 2024 by Abhimanyu Prasad Dubey
Ola - Ola refund issue Closed
I ordered food from ola but unfortunately the order was cancelled by the ola and initiated the refund ,after sometime the refund status is completed but didnt receive the refund money yet....
Nov 15, 2024 by Athira V
My Vehicle exilater problem I am pacing this problem many times not responded old exucutes ...
Nov 15, 2024 by Basavaraj
Ola - Ola experience center Closed
ola experience center rto related support mislead and gave one fourth information about it I lost ** days after paid all after this after ** days still I don't have acknowledge about physical location of my full paid electric scooter and not I ...
Nov 09, 2024 by pardeep kumar sharma
Ola - Service centre in 4 month Open
मेरा स्कूटर * महिने से ओला सर्विस सेंटर मे है. अब तक कोही भी रिस्पॉन्स नाही आया आणि स्कूटर फ्कत ...
Nov 09, 2024 by Ram shinde
Ola - Payment Done via UPI but atill showing as Outstanding Open
Amount has already done via UPI to the driver and ride was marked completed but in the ola application it is still showing as an outstanding amount of ***/- and need to clear the dues before booking a New ride...
Nov 04, 2024 by Dheeraj Samudrala
Ola - Charger twice and extra money Closed
**th oct **** I booked a cab for an airport initially it showed **** for the ride ,once i reached ti airport it showed **** ,I paid it to driver **** .. by upi …and raised a complaint for refund *** … the refund is still not credit to my ac...
Nov 02, 2024 by Meera
Ola - Food not delivered Closed
I have not received the order.even customer care is not responding ...
Oct 23, 2024 by Steffie
Ola - ONDC PAID FOR IT BUT THE ORDER IS NOT PLACED Closed
AS I MADE THE PAYMENT THROUGH OLA ONDC, THE ORDER WAS NOT PLACED AND I TRIED CONTACTING CUSTOMER SUPPORT, THERE IS NO OPTION FOR ONDC ITSELF, ...
Oct 18, 2024 by Bhargav
Ola - Can not start ola two wheeler Open
I bought my ola two wheeler on June **** for Rs.******/- model S* X. After two months, it was wet in the little rain and can't start the vehicle. I was on road and using a rope and other vehicle's help I took it to house. Then I called the serv...
Oct 03, 2024 by subbulakshmi
Ola - Ola scooter service not provide by company a lot of defect in ola scooter Closed
My ola s* pro delivered on ** . ** **, at *pm, Next day i checked and found it's front shocker leakage, but till date **.**.** company not repair or replace shocker, visit a lot of times service center but no response, now my charger not workin...
Sep 07, 2024 by Manjeet
Ola - Refund Issue for the order never delivered Open
Hi I have made an order via ola foods on **st august and the order is still not delivered and refund is also not given i have tried multiple times but the response is standard chat bot answers...
Aug 30, 2024 by Mona Jain
Ola - OLA electric not fixing issue not providing service Open
I purchased an Ola scooter in **** along with the Ola Care Plus plan. Over the past year, I’ve raised multiple cases with them, but none have been resolved. The Ola Care Plus plan includes a one-year checkup, brake pad change, and home pick-u...
Aug 23, 2024 by Arun Kumar Narendra Singh
Ola - Food not delivered Closed
Paid for food online. Not delivered even technical error shown on ola app. Money debited bit food not delivered. ONDC_******Pd*Glj...
Aug 14, 2024 by Deepanshu
Ola - Ola Food not delivered Open
The delivery person went to different address and not the address I mentioned. Later asked me to tell otp, and told that he would resolve it.but did not resolve....
Aug 10, 2024 by Ruchita Hegde
Ola - ONDC FOOD ORDER NOT DELIVERED Closed
I PLACED ONLINE FOOD ORDERS ON ONDC AT EMPIRE RESTAURANT FROM MY OLA APP, ORDER # ONDC_******kfmokd order placed on *ST AUGUST **** at **:**pm even after * hrs order was not delivered when checked with Empire they said handed over to ONDC d...
Aug 01, 2024 by ARYAN SINGH
Ola - Defective vehicle delivered Open
My OLA vehicle order id is OET-***************-OIH***. On **-Jun-****, I was informed to take delivery of the vehicle at OLA's Kalyan Nagar Experience Center. With high positive mood we went to take the vehicle. Before giving the vehicle onl...
Jul 27, 2024 by Vivekananda Pulipati
Ola - Food delivery scammed Closed
Placed order in ola at *:**pm its still undelivered till now(**:**pm), restaurant informed the order was ready by *:**pm but they didn’t picked up, called delivery partner but according to him order is canceled ...
Jul 25, 2024 by Nandan Mandaliya
Ola - Ola Closed
Motor not working properly and head light box were open and foot rest side open...
Jul 23, 2024 by SUMAN DEVI
Ola - Excess amount transferred to OLA Auto by mistake Open
Complaint against YASWANTH GOWDA, OLA Auto Driver, Auto Number-KA**AL**** (RE). I have booked this Auto from my Residence, SJR Luxuria, Arekere, Bangalore-** on **/**/**** at about **:** AM upto ALPYNE Apt., Vaddarapalya, Banashankari *th Stage...
Jul 22, 2024 by Alakesh Chakravarty
Ola - Ola electric scooter restart issue Open
Bought this scooty in feb ****..it keeps going to sleeping mode in second day..in middle of the road so many times I have to stop the scooty and become a mechanic myself..after getting the servicing done and paying the amount they had told me t...
Jul 11, 2024 by Nanshi Rathore
Ola - Ola charged extra money Closed
Amount of Rs *** was deducted successfully from my account to ANI Technologies Private Limited but the driver again charged cash of the same amount....
Jul 10, 2024 by Tanmay Kumar Das
Ola - No refund given by Ola foods Open
Hi Ola foods in running scam by not giving refunds on cancellation from.their End it says refund completed but didnt get any...
Jul 10, 2024 by Chetan
Ola - Harassment by bike driver Open
Today I had booked a bike with crn number ********** but the driver intentionally drove away without giving me the scope to board the bike after taking the OTP from me as he demanded cash payment and refused the online mode of payment and after...
Jul 09, 2024 by Souvik Roy
Ola - Bed service Closed
जून को मेरी गाड़ी सड़क के बीच में खराब हो गई थी और मैंने आर.एस.ए. के लिए अनुरोध किया था, लेकिन वह * ...
Jul 06, 2024 by Gautam Kumar
Ola - Defected product sell to me Open
I have booked ola e scooter as on ** may **** and got delivery as on ** jun ** and now got issue in scooter some systems not start now and raise complain but didn't give service and not replaced scooter till time...
Jul 03, 2024 by Suresh chaudhari
Ola - Ola not raising invoice for my auto ride Open
I had taken an auto ride from ola for which my organisation is supposed to reimburse me. Ola app however is not allowing me to raise an invoice. In this case I'm unable to apply for reimbursement of my ride. ...
Jul 03, 2024 by Nandita Shastri
Ola - Ola charged me twice Closed
I had selected Gpay as the mode of payment. On my way I paid via GPay but no confirmation was shown in the OLA app but GPay had processed the transaction and the amount had been debited from my bank account and credited to Ola cabs but upon rea...
Jul 02, 2024 by Tanisha
Ola - Order Cancelled by OLA Foods but money not refunded Open
Ordered from OLA Ondc. ** minutes later the order was cancelled and the order page said refund completed. I never received the refund nor a response to my email....
Jul 01, 2024 by Ritvik Raj Bhushan
Ola - Fare increased Closed
My fare increased from *** to *** without a reason. I want to file complaint....
Jun 30, 2024 by Sai Ganesh
Ola - Ordered earning not paid by ola Open
Hi Team ola I was doing delivered ordered with ola delevery partner app in **rd of June I was getting order of chinese wok merchant ID (*********) AND consumer order id (*********) After I delivered my ordered to consumer location I was unabl...
Jun 24, 2024 by Arjun Madhukar Shinde
Ola - Ola scooter non operational Closed
मेरे पास दो स्कूटर ओला एस * जिसमें एक ** माह और एक छ माह पुराना खरीद किया हुआ है । मैने इसके लिए लग...
Jun 16, 2024 by jugal kishore sharma
I ordered food on ola app on ** June at **:** pm but till now it is not delivered and no updates about it ...
Jun 15, 2024 by Akhim J Jacob
Ola - OLA ONDC Food items not delivered Closed
Ordered food. Received a singke item out of the plethora of food items ordered ...
Jun 07, 2024 by Sai Nikhil Singudasu
Ola - Food not delivered and not refunded from ola ondc food delivery Open
ChatGPT I need to raise a complaint against ola food delivery saying I have ordered Chicken biriyani on *th June **** at *.** pm(Bangalore Jp nagar). The status of the order not been changed from last * hours. Tried reaching out ola help a...
Jun 05, 2024 by Smitha MM
Ola - Refund against booking not recd Open
I had cancelled my scooter booking on **th Jan **** & mailed in April **** since no positive response got from the executives of the company, Its been more *.* yrs i didn't received my amount back...
May 27, 2024 by Suyog Malpure
Ola - Front suspension damage Closed
I have already complain ** April **** No body can respond, very poor service ...
May 24, 2024 by JAGABANDHU SINGH
Ola - Product not as per commitment Open
I Buy Ola electric bike & they commitment for battery * Year warranty & ***Km per hour but within * month battery is not working in proper way , many time not working more then **kms. i would like to take my Amount back....
May 08, 2024 by Bhagirath Jaipal
Ola - Charged extra money Closed
I've booked rides for **-** rs but the charges were increased too high without any further explanation. At first app shows voucher applied but at the end of ride charges increased. I got scammed frequently by Ola. Everytime I contact ola suppor...
May 07, 2024 by Anjali Verma
Ola - OLA electric Scooter not working Open
I have purchased an Ola Scooter for Rs ***** on *nd January ****, Just after * months on **th April it stopped working, I am even unable to unlock the scooter. I have asked for towing the vehicle from my parking but they are just delaying my...
May 03, 2024 by Vinay Kumar Dugar
Ola - Delivery Delayed and No Point of Contact Closed
Ordered an OLA Electric scooter and the delivery is now delayed by over three weeks. I have raised multiple service request through the app but there is no action or update or any sort of communication on it. There is also no other point of con...
Apr 22, 2024 by Kartik Agarwal
I have purchased an Ola S* x+(scooter) on December **, ****. The scooter was delivered almost month later on **/**/****. A week after the delivery, I was unable to pair the scooter to my mobile via bluetooth. I have called the service center a...
Apr 16, 2024 by Shanthamraju sharada
Ola - Bike Open
I brought ola bike s*pro in **** March then onwards I am getting problem every month there is no service station if we complaint about the service they took ** to ** day it's very difficult for us every one r two months I am getting problem I...
Apr 15, 2024 by B khajavalli
Ola - Driver charge extra cash Open
Our guest visited from gurgaon to jaipur, total bill comes to **** but driver took additional cash **** for additional toll tax, when asked to give evidence he paid he don't have any answer. The driver was like goon and threatened if not pai...
Apr 07, 2024 by Prashant
Ola - Accident my bike no help no service given to me Open
Last *th month back my accident happen on the road continues calling to costumer care service pickup my bike and service a my bike always say so many bike waiting in queue sorry sorry explain to me , last *th month I’m waiting for service m...
Apr 06, 2024 by Lakshmikanthchawan
Ola - Double payment made Closed
Since UPI was under processing and the auto driver was creating nuisance , So I handed over *** Rs to him, which he repaid *** back to me via UPI . Later even *** rs was processed through UPI and now the auto driver is not picking up my ca...
Mar 28, 2024 by Jyotsana sharma
Ola - Ola Scooty Open
I booked Ola Scooty on **th Feb'** where Ola experience center executive gave me proforma invoice of *,**,*** and chased me to pay immediately. While I felt the intention to rush was helping me, but now I understand since price has changed, whi...
Feb 18, 2024 by ManishM
Ola - Chrged toll taxes in bill Driver also took toll tax in cash Closed
I took an ola ride from delhi to meerut and return. Driver collected toll taxes of Rs. *** from me. Later I found that ola also charged toll in my bill. There is no option in this regard to book complaint on ola app....
Jan 22, 2024 by MANMOHAN SINGH RAWAT
Ola - Ride over charge frod Closed
Ola rider fraud with me after ride over charge ...
Jan 18, 2024 by Monu
Ola - Ola scooter not charging Closed
I have purchased ola scooter and I was using since one and half year. Suddenly my scooter didn't charged and i have been raised a request ** days back. So since ** days no one had called me, after i had called to customer service and comp...
Jan 09, 2024 by Rajasekhar
Ola - Charges extra amount Closed
Booked a ride through Ola auto. In app it was showing *** but he asked us to pay extra *** ( paid *** by Paytm to his personal account and **rs cash). He started arguing a lot as we are with a senior citizen and she is not well so we paid extr...
Jan 02, 2024 by Priyanka
Ola - Ola charging more than the estimated price and refunding only if asked Open
I took a ola cab ride to Pune railway station on **Dec****. Initial estimated fare was *** and I even linked my amazon pay account to it. Not realising that an excess amt of *** was added to the initial estimate at the time of Ride completion...
Dec 29, 2023 by Amit
Ola - Formal Complaint Regarding the price drop for Electric Scooter Ola X Plus Order Number OET Open
I am writing to express my deep dissatisfaction with the price drop I have experienced with my Ola Electric Scooter, OLA SX * Plus, with order number OET-***************-RFI*** . I purchased this scooter on **/**/**** with the expectation of d...
Dec 19, 2023 by NILESH MOHAN BHATIA
Ola - Paid twice to driver Open
I have been charged twice for one of my recent.driver said he hasn't got the payment.i ask him to check after sometime.later he called me and said,the amount has not credit.he requested to send from other app that he need that amount.if t...
Dec 12, 2023 by Swetha velam
Ola - Charged twice for the same ride ola Closed
I was not informed that ola postpaid payment was activated and the money was deducted via ola postpaid money and the driver took cash for the same ride...
Dec 01, 2023 by Dr. Meenaz
Ola - Extra money taken despite billing done by OLA postpaid Open
I have booked ola cab for my parents today vide CRN **********. As I have ola postpaid in my account bill of *** rupees automatically deducted. But driver has also taken cash *** rupees by my parents. Which is absolutely not correct. Driver na...
Nov 28, 2023 by IRFAN AHMED
Ola - OLA Cse unable to reach and OLA driver charged additional return charges Closed
I have below two of the complaints towards your OLA support which i took Night : *. Ola Driver charged additional return trip payment but I booked a cab for To and fro and bill also shows *** Kms trip. Attached: My trip was **** (After all disc...
Nov 14, 2023 by Alli shair K
Hi Sir, I have below two of the complaints towards your OLA support which i took Night : *. Ola Driver charged additional return trip payment but I booked a cab for To and fro and bill also shows *** Kms trip. Attached: My trip was *...
Nov 12, 2023 by Alli shair K
Ola - Vehicle Damage in work shop Open
Vehicle body damages found inside workshop still am waiting for taking vehicle delivery, work shop person not picking my call need your help ...
Nov 05, 2023 by SURYA KANTA JENA
Ola - Extra Charges from OLA Closed
Hi, I booked a CAB thru OLA in the early hours. Since the amount has not shown the driver charged *** from us. After * month I got the message from OLA that I need to pay *** thru OLA post paid charges. Daily the collection agents are abusing a...
Nov 01, 2023 by Rajkumar
Ola - Payment through UPI and cash Closed
I paid the driver *** through UPI after my trip ended. The driver said he did not receive amount. My UPI showed transaction under process. The driver asked for cash payment. I paid *** cash. After * hour I got confirmation from bank that amount...
Nov 01, 2023 by Himangshu Paul
Ola - Asking for money twice Closed
Availed a ride through ola cab on **th August in Visakhapatnam. Driver has collected cash and ola App has charged on ola money. Now after two months they are irritating with repeated auto calls like calls for every ** seconds . I have written ...
Oct 25, 2023 by Bhargavi Potnuru
Ola - Ola charged money on UPI as well as collected in cash Closed
I took a cab ride from Aundh to Magarpatta in Pune on ** October ****. CRN ********** for reference. The fare for the ride was ₹***. While the ride was on I was constantly getting a pop to make UPI payment to avoid cash so I towards the end o...
Oct 21, 2023 by Tanaya Dhananjay Bapat
Ola - Driver collected extra cash as ola did not produce bill on time Closed
Ola cheated us by providing the fare detail for our ride three days late. Driver overcharged us as he is not able to get the fare receipt. Please find the crn info below. CRN **********...
Sep 28, 2023 by lokesh
Ola - Incorrectly toll charged Closed
I incorrectly toll charged by ola driver. ...
Sep 26, 2023 by Sonu
Ola - Delay in service Closed
I have raised a complaint regarding damaged side stand on **/**/****. Ola said that the complaint will be resolved by **/**/**** between **AM to * pm. But instead of solving the complaint, they have marked my complaint as resolved on **/**/***...
Sep 25, 2023 by Jitin kansal
Ola - Harassing calls from OLA Open
OLA Money deducted eventhough i paid to driver on Aug*. I raised complaint in ola support app on aug **. I receive harassing calls from OLA for past one week. I complained in OLa cusomer care also. I have sent mail also on Aug **. ...
Sep 21, 2023 by sridevi
Ola - Formal Complaint Regarding OLA s Poor Service and Driver Misconduct Open
formal consumer complaint against OLA, a popular ride-hailing service, regarding the consistently poor service and driver misconduct that I have experienced as a customer. Despite numerous attempts to address these issues directly with OLA, I h...
Sep 20, 2023 by Afzal Nawaz
Ola - No service resolved Closed
Since five days, I have filed a complaint of scooter break down but the company hasn’t resolved my Complain and just postponing the date of rescheduling the numbers. Please help...
Sep 19, 2023 by Vishwajeet Zankar
Ola - OLA Chariging INR 59 for 480 meters Closed
I booked OLA Auto this morning to drop my kid at school which is *** meters away from my house. Usually, OLA charges INR ** but today it charged INR **. When I checked the invoice, It showed a base fare of INR ** and a tax amount of INR *. But ...
Aug 30, 2023 by Soni Singh
Ola - Ola cab not refunding my remaining coupon amount Open
I had * coupons of OLA cabs Rs**** each. I confirmed this will them first that if I take a ride of a lesser amount say Rs***. What happens to remaining Rs***. They confirmed to me over mail that another coupon of Rs*** will be generated and tha...
Jul 30, 2023 by Amit
Ola - Excess fare charged more than estimate on App Open
I took a ride from Ambience mall to Sector ** Gurgaon (** kms) and the estimated fare was Rs ***. The amount paid was Rs **** as per invoice as it showed multiple stops enroute though I had not typed them while booking the cab. I never touched...
Jul 18, 2023 by Rakesh Sharma
Ola - Stop harasment calls of Ola Closed
I have already paid amount to ola cab driver but still receive call from Ola for the payment. ...
Jul 14, 2023 by Nilesh N kadam
Ola - Cancellation Fees charged Closed
I had booked a cab in the morning after reaching Bangalore. The cab came and the driver refused to take me until I canceled the ride and then pay him cash/gpay. I argued with him for some time. However I was very tired and sleepy due to my trav...
Jul 06, 2023 by Dhiraj Kunder
Ola - Ola money postpaid Closed
I paid the amount to cab driver on ** April **** and * may **** ,but the amount is showed in the ola money postpaid and they called me again and again and I m so much irritated with the calls. Kindly help me on this issue .The amount is *** an...
Jul 04, 2023 by Dorothy
Ola - Driver asked extra amount Closed
my ride fare was ** but the driver charged me ** rupees, was really rude and was shouting at me to pay the amount that he was asking.. CRN **********...
Jun 28, 2023 by Oliva Jana
Ola - Charged Govt Toll multiple times incorrectly Open
A few days ago, I booked an Ola ride from Bangalore city to the airport. During the journey, we encountered a toll booth where a fee of Rs. *** was applicable. To my surprise, I noticed that I was charged the toll amount three times, totaling R...
Jun 26, 2023 by navdeep Singh
Ola - Double payment Closed
I booked Ola cab for my daughter & her mother in law ( Who is ** years old) on June ** at **.** PM. from Mulund to Bhayandar. The cab reached around **.** PM. Since daughter was knowing that it is post paid she started walking. But the Driver c...
Jun 24, 2023 by Suresh Deshmukh
Ola - No refund Open
I took a ola ride on may *nd ****, I paid cash to the driver. on my **th also I paid cash to the driver. aFter few days I get a message saying my postpaid ola bill is due. I wrote several mails to the ola support, ola nodal officer etc. I rec...
Jun 21, 2023 by meera
Ola - Harrasment from Spam Calling Closed
I get calls from *am to * in the morning from multiple different numbers because my postpaid was late by a day. ...
Jun 20, 2023 by Kelly G
Ola - Driver charged extra Parking fees Open
Driver charged extra parking toll even after including the parking toll in the ride receipt!...
Jun 20, 2023 by SOUMODEEP NASKAR
Ola - Charges Open
I used to use ola postpaid service on **th march i gota message from ola stating i have apayment to clear of Rs ***. Which i cleared on *nd April and got a receipt from ola thanking for the payment.Post which i took * rides which sums to *** ...
Jun 19, 2023 by Sourabh Bhattacharjee
Ola - Money deduction without taking ride Closed
I booked OLA cab on *st may **** around around **:** AM, it was an outstation ride therefore driver denied to go and there was no option for my desired location, as driver denied to go I cancelled my ride on the spot without moving a single inc...
Jun 18, 2023 by Jagdambika prasad srivastava
Ola - Extra Amount Charged Open
I booked a cab ride from Chhatarpur, New Delhi to Greater Noida Sector **B on **th April at ** am with fare showing INR ***, I chose Ola Postpaid as the payment mode. I reached the destination at around **:** pm and at **:** pm I got a mail tha...
Jun 13, 2023 by Karishma Solanki
Ola - Unwanted spam calls since 2021 Case ID Closed
Since ****, I am getting unwanted spam & thereatening calls from OLA *rd. party asking to clear undue amount which is not relevant to me.. Ola has shared my personal details, home address & other details with their *rd party and they have threa...
Jun 13, 2023 by Tejraj Khantwal
Ola - I lost my belonging in the vehicle Closed
i lost my bluthooth in ola cab after get out from cab i call the drive within a sec driver attend the call and told i m not coimg back if i come back to give you blutooth i will charge **** rupes and cut the call...
Jun 13, 2023 by altaf
Ola - Increase in the fair of ride without prior information Open
When the ride was booked at around *:** pm on **th June,**** , the amount was *** INR. However, when the Ola Cab reached the destination, it charge *** INR which is unfair. The cab details are as follows: Prime Sedan_White Xcent, CRN : *******...
Jun 13, 2023 by Priya Sharma
Ola - Charges twice by ola cab ola postpaid as well as cash taken Closed
I have booked an ola cab on date *june ** from my home to namaner crossing area agra ride nos ********** driver rook cash of rs *** as per the ride and same also being asked by ola postpaid account. This is happening for the second time when I...
Jun 12, 2023 by Richa gupta
Ola - Money paid to Ola driver but app showing outstanding balance Closed
Ola money is showing an outstanding amount in my account. I had paid Rs. *** to the driver, after my trip on *rd June *.** pm through GPay...
Jun 12, 2023 by Mayur Mhase
Ola - Complaint Regarding Unfair Charges by Ola Cabs Open
On *-JUN-****, I booked a ride through the Ola Cabs app with the ride details as follows: Date: *-JUN-**** Estimated fare: Rs. *** However, upon completion of the ride, I was shocked to find that I was charged a significantly higher amou...
Jun 10, 2023 by Kunwar Vikrant
Ola - Ola driver took longer route Closed
Actually I book one ride before the started the amount shows*** rs and ** km The took a longer ride with ** km After ride completed the amount was doubled **** I was shocked...
Jun 10, 2023 by Roopa
Ola - Ola cab driver haven t updated the payment and company asking about the payment again Closed
Few days ago we booked a cab from borivali to sanpada for my cousin..after the ride cab driver suggested to do online payment and gave a number..I did a payment on that number..now the driver haven't updated the payment and ola texting me about...
Jun 07, 2023 by Sushrut Satish Mulavekar
Ola - Ola started automatic prepaid ioptin which i dont opted Closed
now they constantly pressuring and calling me and threatning me to pay rs *** . otherwise they take some legal action. first they automatically started my prepaid option . which i have not opted for .I already paid my last bill in cash to that ...
Jun 07, 2023 by Anandita Singh
Ola - Driver took the money in cash but it s still showing outstay Closed
I booked an auto from my place to my workplace. I paid the driver in cash but now it's still showing outstanding on the Ola app and now I have daily tens of calls from automated ola. ...
Jun 07, 2023 by Aakriti Gupta
Ola - Charged without taking a ride Closed
On ** April at *:** am I was charged by Ola ₹*** which was detected from Ola money which is now showing me dues to pay at that time I was sleeping when I woke up I saw the message from Ola and at that only I tried to contact ola through custo...
Jun 04, 2023 by Sakina
Ola - Charged for rental ride when car broke down with of once ride started Closed
I booked rental ride for * hours **kms. Driver partner took otp n started the ride.. Exactly with in **mins his car broke down, Max of *kms drive. Driver partner took end otp n said I'll be charged only for those **mins and the distance he dro...
May 25, 2023 by Manogna avunoori
Ola - OLA Cab Services Mumbai Overcharged Ola ride CRN Open
I would request you to review the complaint about recent ride that i have taken from PD Hinduja Hospital to back home using outstation OLA ride option from OLA app. It was on **th May ****. Pick up was from Hinduja Hospital to Saphale west and ...
May 24, 2023 by Swapnil Shivadikar
Ola - Ola not refunding my money instead to raising multiple complaints Open
Let me explain you the complete scenario. I took a ride of Ola outstation on **th May early morning * am. The total distance was *** km but Ola Driver entered *** km. So, the total fare should be **** Rs but ola app calculated it as **** as the...
May 23, 2023 by Gaurav Arora
Ola - Ola money i paid still they calling 100 times a day Closed
Ola payment i made the driver now the Ola team is keep on calling every day *** times I have avidence ...
May 20, 2023 by Shikhamani T
Ola - Not getting the refund promised by Ola Open
Have booked a ride to Gurugram from Rohtak on January **th **** , Ride amount showed up to ****+ while the usual ride amount for one side is **** - **** . I had to pay the driver that amount at that time as I was visiting to my Sister's in Laws...
May 20, 2023 by Bharat Bhatia
Ola - Not getting the refund of the ride not taken Closed
Hi, i have taken a ride on **th april and i asked the cab driver is your cab running fine, he said yes. So, i asked him to come, and we were going for a wedding and after not even *km i noticed the cab is broken and shocker was making lot of ...
May 16, 2023 by Rahul Arora
I make online on phone pay as well as money deducted from ola wallet ...
May 15, 2023 by Sneh Dixit
Ola - Driver took long route not thr ola root ended up with high charge Closed
Hi, I booked ride CRN ********** from Banaswadi to Shivaji Nagar Police Station but ola driver he drive the long route . When I asked why are going on this route he always says road blocked. as a result I ended up with *** instead of ***....
Apr 25, 2023 by Manjunath
Ola - Fare Payments paid twice Open
Dear Team, I have paid ** rs and *** rs * times as it was showing pending for the rides done on **st April **** and ** April **** as it was showing pending while booking another ride. I already paid it to the driver. I am attaching screensh...
Apr 24, 2023 by Shree Bhagwan
Ola - Driver misbehaved and kicked me out of the car no compensation from ola after complaining Open
I have been threatened by a cab driver on asking to turn on AC, he started to abuse me and kicked me out of the car, while ending the ride just after *** meters from my pick-up point ola showed bill of *** rupees, which driver asked me to pay, ...
Apr 23, 2023 by Puneet Tiwari
Ola - Cash money collected Closed
Blacklist this cab and cab driver as he is taking money In cash from customers and then not updating in Ola app. And ola is not supporting to customers in cash payment....
Apr 22, 2023 by Umesh Ambre
Ola - Ola Money postpaid fraud and repeated threatening calls Open
Respected Directors : Ola Cabs, I am a educationist and ethical village farmer. I and family use Ola cab occasionally when we travel to cities. I always pay auto or taxi ride by our google pay or cash. On all rides, we have paid our ride amoun...
Apr 13, 2023 by Mohammad Shaikh
Ola - Harsh driving Closed
Iam a c section of women.. that day I have two kids .. one infant kid.. another one * years baby.. I told many times to driver.. I'm a patient.. now only finished c section.. he's not understand.. Now I'm not good.. becouse of only ola cabs...
Apr 09, 2023 by Chitra
Ola - Harrassment from OLA thugs Open
Who has given. The authority to share our data with other people? On missing payment, within less than ** hours we start getting calls from different fraud unknown numbers ** times a day, cheap vulgar messages on WhatsApp and texts. What is t...
Apr 08, 2023 by Samata
Ola - Loss because of driver no complaint redressal platform of Ola Closed
Booked an Ola. After accepting the ride Ola driver said AC is not working. We let go of it then. After that he refused to drop a colleague of mine on the way and it took a different route which was shown on map. Throughout the journey he was ex...
Apr 05, 2023 by Sagar Srivastava
Ola - Increased base fare Closed
I booked an Ola Mini Cab on *th April, **** at around *:** AM from Ola Zone, Kempegowda Airport to Malleswaram. The total booking fare was Rs *** to be paid in cash. The cab arrived within *-* mins and there was no waiting or parking, still I w...
Apr 05, 2023 by Sweeny D'Souza
Ola - Ola Cabs Postpaid Scam Open
*. I travelled using Ola Cabs on **th Dec **** (CRN **********) - Bill amount INR *** paid through Ola Postpiad - As this was chosen as default payment menthod. *. I travelled again using Ola cabs on **th Dec **** (CRN **********) - Bill amoun...
Mar 26, 2023 by Sharan Kumar
Ola - Met with accident during ride Open
I met with accident on **th Jan **** around **:** PM I was bed ridden for * months and paid appx Rs. * lac and ** thousand on treatment and still not able to walk....
Mar 23, 2023 by Hardik Pandhi
Ola - Driver behaved rudely Open
I booked a ola auto ride on */*/****,the driver called and spoke very rudely stating that i dont know how to book a ride from my location,after that i cancelled my ride with him,after that he immediately called me again for * times and spoke wi...
Mar 04, 2023 by Deepthi Sudha
Ola - Ola charged me twice for a ride Closed
On *th Feb i took old cab from my home to Bangalore international airport..when i reached airport i was not able to pay online due to technical issues.I paid cash to driver and asked him to update it.after * days when i tried to book the cab it...
Mar 03, 2023 by Nikhil Raju
Ola - Poor Service support and driver issue Closed
I would like to inform you that on Sunday **th Feb , I have visited from New Delhi Railway station towards my home Gurgaon from CRN no - ********** and as far as i remember i have opted for cash payment not ola postpaid and in between the ride...
Feb 26, 2023 by Kunal Girdhar
Ola - Regarding overcharging amount Closed
Sir/Madam I have charged extra, I have traveled from AMausi Airport,Lucknow to Kanpur city, That is approximately ** to ** km, and total fare reflecting ****/-,but after completing the ride fare is showing rsq**** for ***km, I traveled only ab...
Feb 26, 2023 by Shashank shukla
Ola - Outstation Trip Excess amount Charged Closed
I took trip to delhi to dehradun using ola outstation. The driver enetred weong ododmeter reading, i am sure he would hav done the same with other customers as well, as he seemed like a con man as is. I connected with Ola for this issue, they ...
Feb 04, 2023 by Ankesh
Ola - Charged cancellation fees due to the software glitch Open
I booked an intercity ride a month ago and due to the application glitch the ride was not getting booked. After half an hour and lots of tries the cab was booked. When the driver reached the pickup location I got to know that the details shown ...
Feb 02, 2023 by tejal
Ola cab driver did not end trip at drop location, kept running up the fare. Issue was raised with company, which agrees final stop location was nowhere near drop location in their system, but denies to fix the issue....
Jan 27, 2023 by Ranjan Savio Crasta
Ola - Driver stopped the trip midway at night Closed
We booked ola.. but the driver denied the trip after getting OTP and dropped us next lane.. it was early morning and we were traveling with Kid who was not well.. The behavior of driver was inhuman and pathetic...
Jan 17, 2023 by Arti
Ola - Absurd Fare Increase charges Closed
Took a rental cab (*hrs/**kms) and by default it got booked for *hr/**kms. For the extra time and kms, it was charged but but there is also a charge for Fare increase (Rs.***,) without any reason... This was not informed via message, neither on...
Jan 15, 2023 by Ayushi Sharma
Ola - EXTRA FARE CHARGED Closed
While Booking fare shown was ***/- when the ride was completed the driver asked for ***/-...
Jan 14, 2023 by Sampada Bandekar
Ola - EXCESSIVE CHARGES THAN ESTIMATED CHARGE Closed
I HIRED A OLA CAB FROM HOWRAH RAILWAY STATION TO BARAJAGULI. ESTIMATED COST WAS **** . BUT AFTER RIDING CHARGED ****. IT IS ABOUT ** KM . BUT IT SHOWED *** KM. ...
Jan 02, 2023 by DR SANJIT BHOWMICK
Ola - High charge of fare Open
The taxi driver has charged higher fare he took *** from me when the bill is *** he has wrongly took money from me....
Dec 31, 2022 by Kashish Sharma
Ola - Overcharging Destination Change without Customer s Direct Consent Open
I booked ride from Mumbai Airport to Nerul, the driver took long route despite asking multiple times to take the correct route, this caused overcharging. Another scam that the driver did is he did not end the trip when I got down at my desti...
Dec 23, 2022 by Pradeep Ketkale
Ola - Charged Extra Money Closed
I booked a cab by using ola on dated **.**.**** from Meerut to Delhi. while time the estimated charges showed as **** Rs but after Ride complete it is shown more that **** Rs basically charges suppose to be *** for minimum ** km but they have ...
Dec 19, 2022 by Pranaya Prashant Patiyal
Ola - I paid twice to ola driver nd he did not refund Open
I booked outstation ola cab after ride i tried payment through mu g pay to drivers scanner but due to some network issue it failed nd then i paid in cash amount **** rs after sometime my money deducted from account .. i raised complaints but no...
Dec 17, 2022 by Vartika Kulshreshtha
Ola - Incorrect Charge Amount Not Refunded Closed
I have been charged incorrectly by Ola for an amount of Rs.*** and it has been added to my wallet in the outstanding amount. I have asked them to refund the amount or deduct from my wallet but nothing has been done till yet. I have raised multi...
Dec 02, 2022 by anurag sengupta
Ola - Ola cab driver took double fare Open
I booked an ola cab from Hakimpet Bus Depot point to A.S Rao Nagar Hydetabad. The booking amount was Rs ***/-. We were three person. On reaching A S Rao Nagar, two of my companion left the cab. I continued my journey till Paradise Circle, Hyde...
Nov 28, 2022 by Sandeep Bhattacharjee
Ola - Money paid in cash to driver of Ola Closed
I booked a cab and after my journey was complete I paid the driver in cash but in app it is still showing that the money is pending. ...
Nov 25, 2022 by Swati
Ola - 2 time charged for ride and i have faced same problem 2 times Open
* time charged for ride and i have faced same problem many times ola automatically given prepaid balance and drives demand wash cash payment and many time I have faced same problem and many time mine amount paid * times for * ride driver very b...
Nov 17, 2022 by Gurcharan kaur
I and my family members using OLA from so many years and have spent many lakhs of rupees on Ola rides. I booked a ride (fare payable in cash) on **th Oct **** (CRN-**********) and after the ride I paid the fare in cash to the driver. Ola als...
Nov 16, 2022 by Deepak Bichhoria
Dear Team, Today I ride between rakab ganj to army hospitel when I rechahed or pay the amount it's was showing ***rs but my ride price is ***rs and I check in ola app it's show you canceled ride charge ***rs but I never cancel a ride by ola ap...
Nov 16, 2022 by Tarvant singh
Ola - Charged more than what was reflected Closed
I booked a cab from my location(Noida) to Kashmiri gate. The charges shown was *** which was paid via Google pay in the mid of the journey. Later on when I reached the location the driver asked to pay *** more, on asking the reason he said I d...
Nov 14, 2022 by Omini Bisht
Ola - Not generating invoice for my taxi rides Open
I use ola app to book any cabs or autos to travel from office to home. So, for my last * rides, I'm not able to get invoice and this invoice is important such that I can get reimbursements for my bills. When I reach Ola support, they provide me...
Nov 06, 2022 by NAVEEN N
Ola - Extra amount charged and Vehicle accident Open
my self Pankaj Sangwan on dated **th October Sunday I booked a round trip ride through the OLA for Mehsana Gujarat ride Number is CRN**********. During the returned time OLA Driver followed the wrong route to earn the extra money because for...
Oct 30, 2022 by Pankaj sangwan
Ola - Fare charged higher than the quoted one Closed
I took a trip on **th Oct ** from Whitefield Bengaluru to Airport and prebooked the ride. The fare they quoted was *** including toll tax. When I received the final fare after ride completed it was **** that is much more higher that the quote...
Oct 19, 2022 by Divya Singh
Ola - Driver Closed
The driver has taken **** Rs from me claiming for petrol as his card was not working ...
Oct 18, 2022 by Fazila Sultana
Ola - Refund not provided Closed
Driver informed us to STOP at CNG station and then he said that he will not go further as the vehicle has broke-down. i called up the customer care where the executive informed to end the ride and assured a full refund. BUT...I HAVE RECEIVED NO...
Oct 15, 2022 by Harman
Ola - I was charged way higher than the estimated fare Closed
I was charged ₹*** for my ride instead of ₹*** which was estimated and when I tried to reach out to ola all complains were loading but this was not at all loading they are really trying to scam me...
Oct 13, 2022 by Vansh J Kanakia
Ola - Price is too high even after the ride is within Open
On sep **th I have booked Ola auto to Patangerre metro station from my home which is below *km and they charged me **rs. This is not at all good If ride is below *.*km they need to charge minimum which means **rs with Ola is charging double pri...
Oct 10, 2022 by Achyutha vishnu teja
Ola - Harassment for payment against wrong billing Open
I had opted for an Ola Cab to the aiport from my home location. The driver took a different route other than usual and Ola billed me twice the estimated amount for the ride. I raised a compliant on their portal but theres no resolution. They ar...
Oct 06, 2022 by Wayne Fernandes
Ola - Declining refund for double charging for ride Open
Due to Ola's system issue, I had to pay twice for a single ride that i had taken. When I raised a complaint for the refund of the double payment, Ola support replies by stating that since ride was taken more than a month back, they will not be ...
Sep 25, 2022 by Dhaval Shah
I took an ola ride to Bangalore airport from Ranka Colony (About ** KMS away from airport) along with my parents early in the morning at around * AM. The cab tire got punctured and we had to stop mid way. It was raining as well. I have contacte...
Sep 10, 2022 by Sandeep Sahu
Ola - Ola payment supression Open
Dear Voxya, Pfa mail I have raised complaint against the auto driver. *For which I received rply from ola that I need not to pay for same ride instead I have received one coupon for rs *** . Coupon code: "*PX***ZP*X " Valid until ****-**-*...
Aug 24, 2022 by Priyanka khopade
Ola - Charged twice for a ride Open
I have booked a cab from Chennai to kanchipuram and online payment but on my way driver asked me for the amount because he doesn't have amount for diesel and he told me to get refund from Ola using customer care service and I didn't get any res...
Aug 22, 2022 by Prakash Baskaran
Ola - Ola Complaint Open
I hurt my leg while playing and it was found that my bones were broken and when i tried to book an OLA it said that my account is blocked as i havent made a past payment which i had already made a payment for. because of this incident i had to ...
Aug 22, 2022 by Kamal Sachdev
Ola - Charged too much higher fare at ola than estimated Closed
I took a ride from kohat enclave pitampura delhi to pandav nagar east delhi...the app was showing fare of Rs ***..but the cab driver charged me Rs **** for the ride...
Aug 10, 2022 by Maneesha
Ola - Money deducted but no invoice Closed
I had taken Ola ride on **/*/** from airoli to Borivali. After completing ride the driver asked for money and showed in his mobile that Ola message saying collect cash (****rs)from rider. In my account it was showing money deducted from ola mon...
Jul 25, 2022 by Ankit Nimbalkar
Ola - Cab Surcharge too much high Open
Hi Team, I had a ola ride from my home to Unnathi Vaibhavi Apartments Horamavu which is around *.* Km on ** th June. The ride charges must be around ***-*** Rupees. These people have charged me *** Rupees. Customer care told me Demand or Surch...
Jun 19, 2022 by Sumanth H S
Hi I scheduled a cab on **th June **** at * :** pm (approx) for **th June **** *:**am . There were no details provided of the rider as it said the details will be provided **-** minutes before the scheduled time... I waited and waited for...
Jun 18, 2022 by Jagan Deep Singh
Ola - Charged Twice for single Ride Closed
For A single ride ecen after I have paid online for the booking of ola it showed pay cash to drivers because it was not showing in the app that i have paid so in short for single trip i have to pay twice to Ola...
Jun 03, 2022 by Dhruv sanghvi
Ola! SURAJ (+************) is arriving in a silver Amaze UP**GT****. -START OTP **** -END OTP **** -Check km reading before sharing START & END trip OTP I took OLA travel service from Varanasi to Gorakhpur. Ola app charge was Rs. ****/-...
May 24, 2022 by Mahendra Kumar Yadav
Ola - Cab fare paid price Closed
I took the cab on **-April and I paid thru the google pay but it was deducted from ola money also. I really didnt understand why it deducted from ola money when ola account still not KYC certified. I raised the complaint and after *-* reminders...
May 22, 2022 by shiva Dadi
Ola - My ride fare is higher than the estimated fare Open
[Ola Support] #********* - Re: [Ola Support] #********* - Re: [Ola Support] #********* - My ride fare is higher than the estimated fare Moin Ahamed (Ola Cabs) May **, ****, *:** PM GMT+*:** Hi Pramendu, Thank you for contacting Ola...
May 16, 2022 by Pramendu Thakur
Ola - Ola money postpaid Closed
I have received the bill of around *** on ola post paid, but I have never used it. Everytime I tried to change the payment method while I boarded the cab, the app said that it wasn't allowed. I have paid in cash for every transaction. Please lo...
May 13, 2022 by Aakanksha Jaiswal
Ola - Increased fare charged Closed
I was not told about any peak charges and I made a booking as per the fare shown to me otherwise why would I pay an amount **** plus for this ride when the uber intercity charges fixed fare for this route which is ****. And I always book for ...
May 09, 2022 by Rohit Gupta
Ola - OLA not refunding money Closed
OLA safety❌❌ This is totally unacceptable!!last night my friend booked ola cab *-* times from indira gandhi international airport but every bit was cancelled there was this guy at ola parking who took guarantee to book her cab when she ins...
May 04, 2022 by Shivang
Ola - Showing payment pending in ola even after paid by cash Closed
I paid the money through cash to ola driver but even after that in the app its showing payment is pending....
Apr 26, 2022 by Rushikesh More
Ola - Incorrect billing in Rental Ola cab Closed
It is regarding the incorrect billing of last trip CRN ********** which was Rental Ride of *:** hrs but was finished in *:** hrs. Before starting ride, Rs. ***/- was estimated bill for * hrs & ** km (In which rs. ***/- was the base fare ...
Apr 12, 2022 by PRAVEEN MALIK
Ola - Amount have been collected twice and no response from ola Closed
I took auto ride on March ** and I paid the cash to driver Rs *** and however money from post paid also been deducted. I raised a ticket on same day. Till today the issue has not been resolved and daily I am getting automated calls on reminder ...
Mar 30, 2022 by KARTHIK NAGURU
Ola - Paid twice for the same Ola Ride Closed
I took an Ola ride and paid the driver in cash as he was dying for cash. I had set the payment method as Gpay. Ola app showed payment pending even after paying the driver in cash. Then the money for the ride was paid by Ola postpaid somehow. No...
Mar 28, 2022 by Navneet Shukla
Ola - Unnecessary trouble Closed
*. I start my journey with a particular amount decided by them. However, in the middle of the journey, they increase the charges saying your fare may vary, and then they charge me extra. ...
Mar 24, 2022 by Shweta Rauthan
Ola - Surcharges Open
I had booked a Ola cab on * hours rentals and the fare showed as ***/- , after booking the cab they have shared the pin for which we have to inform the driver and he enters the pin in his mobile, as soon as share the PIN number my fare has incr...
Mar 15, 2022 by Pratap paduchuri
Ola - CAB FACILITY Closed
I booked cab from sealdaah railway station to belgharia on **mar ****.the cab that they provided me lacked al the basic aminities like their boot space where we keep our lugguage was all opened from the base side ...so it was difficult to keep ...
Mar 13, 2022 by vivek kumar
I booked OLA for my parents on *th Feb from Pune to Thane. The total fare was shown as **** Rs. But the ride was not stopped by the driver for * days. After * days when I checked the total fare of the ride was shown as ***** rs. And as the paym...
Feb 28, 2022 by Rucha Parabh
Ola - Double transaction Closed
Hey, I had a ride with Ola on **.**.**, CRN ********** from Prime Sedan by Inder Singh (driver). Total amount has been paid through Ola Postpaid and I have paid cash(***) to him as well because he wanted to pay for diesal as he didn't have any....
Feb 25, 2022 by Priya Saxena
Ola - Left a wrong location Open
Mane apni mother aur bhanji ke liye ola book kiya tha ** tarikh ko.mane selctid location cchatarpur sultanpur dala tha .lekin ola wala unhe ravindar nagar cchod aaya aur jabrdasti akad kr pase lekar vahan se bhag gya meri mothe bimar thi oper s...
Feb 18, 2022 by Pramod vidhoori
Ola - Excess fare charged and collected cash Open
I took an ola outstation ride from Kukatpally (Hyderabad) to Yerragondapalem (Andhra Pradesh) on November **, **** for my uncle. *) At the time of booking an Ola outstation cab - The estimated fare showing as Rs. *,***/- approximately (Anybo...
Jan 06, 2022 by Siva Kumar Yakkala
Ola - Payment due even after paying the amount in Ola Closed
My fare was *** and after paying the full amount via PhonePe wallet, it is showing that ***/- is due for that trip. I am not able to book any cab further for this inconvenience. Kindly look into this and resolve it....
Dec 21, 2021 by Binita Saha
Ola - Ola cash paid but showing pending Closed
I had paid cash to the Ola driver but in app it is showing payment pending ...
Dec 09, 2021 by Ramesh Bafna
Ola - Ola payment pending Open
I had taken an auto ride on September **, ****. The driver had asked me to pay in cash and so I did, but the app is showing that the payment is pending and I'm not able to book any rides without clearing the due!...
Dec 04, 2021 by Devendra Varma
Ola - Incorrect pending payment Closed
I took a suv cab from ola. Upon reaching the destination, I paid the driver in cash. However, my ola app still shows pending payment....
Dec 03, 2021 by Soumya
Ola - OLA amount was paid in cash but showing pending payment Closed
I paid the OLA amount through cash but still its showing as pending payment in the app and I am unable to book another ride due to this...
Nov 22, 2021 by Mercy
Ola - Showing payment pending on ola even after paying cash Closed
Showing payment pending on ola even after paying cash of Rs.*** on **th Oct '****...
Nov 11, 2021 by Niladri Adhikary
Ola - Twice payment Closed
two time payment made but not giving refund...
Nov 11, 2021 by MAHENDRA KUMAR JINDAL
Ola - Ola Cabs Showing Payment pending inspite of paying in cash Closed
On **th Oct ****, I took a cab from horamavu agara to byappanahalli, Due to Network connectivity issue, I paid the driver in cash. But in the OLA application, it is still showing that payment pending....
Nov 08, 2021 by Prashanth S
Ola - Payment pending but paid separately to driver Closed
I paid to the driver separately as he asked me to pay online to him on his phone number. Payment still showing pending on Ola account....
Nov 07, 2021 by Aanchal Saxena
Ola - Status showing payment pending Open
I paid the ola driver for the ride in cash, but still the status of payment is showing pending. Ride was on ** October ****. I am facing this issue. Nothing was solved by ola. ...
Nov 07, 2021 by AKANKSHA SINGH
Ola - Ola driver took cash but app still shows amount pending for a ride Open
On *st Nov, ** I took a ride at **:** PM on Ola mini CRN ********** from Pitam Pura to Vikas Kunj. Driver asked to pay cash and not to pay online. So, I did. But app still shows *** amount pending till date....
Nov 06, 2021 by Preeti Kumar
Ola - Charged higher Closed
Booked Ola cab from Indira Gandhi international airport Delhi to Manglam hospital. The fair shows Rs.*** but when the ride completed Ola app showed the Amount Rs.*** and I made payment for the same . Now I want to get refund from Ola the remain...
Oct 28, 2021 by Santosh Kumar sah
Ola - Double charging by OLA and complete negligence by support team Open
Ola taxi driver instated that I pay him directly and did not let me go unless I transferred cash to him directly. I was forced to pay him and when I raise a complaint with ola they are also forcing me to pay the bill online saying they cannot v...
Oct 27, 2021 by Vikrant
Ola - I have paid cash but showing pending on ola app Closed
I have paid cash but showing pending ...
Oct 26, 2021 by Poojaaradhya
Ola - Payment is done for ola service but it showing pending Closed
I am paying cash to driver for ride on Oct *at *:**pm for ola ride. Driver has no issue regarding payment but Ola app show pending money for ride and wanted to pay again ...
Oct 26, 2021 by Pavan Mahajan
Ola - Wrong location showing in OLA app Open
I have booked a taxi from Kolkata airport gate no *. My destination was RDB cinemas. Accordingly I have selected that as my designation showed in OLA application, after reached that particular location me and my OLA driver found there is no RDB...
Oct 19, 2021 by SUVAJIT PAL
Ola - Ola Payment Status Incorrect Open
I've made payment by cash, but still showing as Payment pending. get this updated correctly....
Oct 18, 2021 by Regina
Ola - Take extra amount Closed
I booked ola from Deep chand bandhu government hospital to Dr R.M.L hospital Delhi. Total distance is * k.m. how it charges ***....
Oct 18, 2021 by Jung bahadur yadav
Ola - Ola can payment pending status Closed
I booked an Ola ride and paid with cash. But the Ola app shows payment pending. Informed the driver later by call, he said will be sorted, but, after **hrs, status is still "payment pending". I didn't have monetary loss due to this, but due to ...
Oct 17, 2021 by Eldhose Joseph
Ola - Paid Cash to Ola driver Showing Pending Closed
I paid cash to Ola driver. Bill is still showing pending. Please help...
Oct 13, 2021 by Nawaz uddin
Ola - Invoice not provided Open
Invoice not provided for over ** days. Same automated response to multiple emails stating the problem. App is throwing an error and not letting download the invoice. Customer care not providing ANY resolution. Wasting time by responding once ...
Oct 11, 2021 by Gopi Tanna
Ola - Ola app shows pending payment even after paying in cash to the driver Open
I took a ride from Mumbai airport to my home on ** September. I forgot to add funds in my ola money wallet. There were only ** rupees in my wallet and when the ride ended the driver's phone displayed that I had to pay *** rupees in cash to the ...
Oct 11, 2021 by Gaurav Bhatti
Ola - Paid Ola fare but still showing payment pending Closed
I ride through Ola app from VM Street to Pallikaranai, Chennai. I paid by cash to the driver. But in the app it showing pending amount and I cannot book ride and how do I clear that pending amount of RS. 198......
Oct 10, 2021 by Pawan
Ola - Wrongly Charged Closed
CRN ********** - Cab broke down in middle of the trip, still charged ***/- for *kms CRN ********** - Driver denied after asking for drop destination still charged **/- CRN ********** - App showed no cabs available and booked automatically...
Oct 05, 2021 by Gaurav Agarwal
Ola - Charged without taking ride Open
Charged without taking ride on **th September ****, Driver asked OTP on call since I told him I am on the way in a building elevator and i will be in the cab within a minute he said, i will be charged extra if he is waiting for too long. I trus...
Oct 01, 2021 by Mamata
Ola - I paid ride money through cash ola is still asking me to pay Closed
I have booked cab from my place to some other place the fair was *** I paid *** to the driver by cash the app is asking me to pay money once again ...
Sep 30, 2021 by Amogh shetty
Ola - Showing pendng Closed
I have paid the *** for the particular ride but after reaching the destination the payment was showing pending, what the hol is going when I paid in cash, I need my refund of *** ASAP ...
Sep 28, 2021 by Debasmita Das
Ola - Payment made with cash after ride has not gone through Closed
Yesterday, on **st September ****, i booked a ride from ngo colony Adambakkam Chennai to pheonix mall, after the ride, the driver couldn't see the due amount and asked me how much it was. I paid the amount in cash and the payment wasn't registe...
Sep 22, 2021 by Sanjay S
Ola charged me extra amount which of extra distance which is not possible ...
Sep 20, 2021 by Devender singh
Ola - Payment Closed
I paid the driver on his paytm number but the payment shows pending on my app. Please look into the matter...
Sep 20, 2021 by Sampurna Biswas
Ola - Ola Cabs Refund not received Closed
I was charged INR ***.* for Ola CRN ********** and received message regarding the same for refund being initiated but has not received refund yet . ...
Sep 16, 2021 by Shubhajit Ghosh
Ola - Higher charge Open
I hired ola from Old Delhi Railway station to DDA Flats Madangir. The fare shown at the time the ola cab was booked was Rs. ***. But after reaching the destination, the fare changed to Rs. ***. The driver changed the route to cover higher dista...
Aug 28, 2021 by Kirti Mungia
Ola - Paid money through cash for ola auto but still money has been deducted from my account Closed
I booked Ola Auto Yesterday once and today twice. I paid amount by cash but money got deducted from my ola postpaid....
Aug 20, 2021 by Apoorva Avadhanula
Ola - Unnecessary Charged 50 rs on my ride in cash Closed
I booked a cab this morning . I tried connecting the driver but he was unable to locate and later he disconnected my call . Later he didn't attended my call and then I cancelled the booking . I was charged **rs which was added in my new ride . ...
Aug 08, 2021 by Shubhankar Jagdish
Ola - OLA CAB charged made up 3035 extra on the quoted charge Open
traveled from sunny enclave Kharar to Nawanshahr today, I booked the cab for **** Rs, the distance from source to Destinition is ** km and on reaching Destinition I was billed for *** km ****rs and there also I don't understand math +*** need ...
Jul 16, 2021 by Gurpreet Malhotra
Ola - Ola excess fare charged and non resolution Open
Hi Team I had taken a outstation ride from ola cab on **th march from ranchi airport to giridih. The booking amount was **** rs but when ride ended it became **** whereas the driver has taken ola shown route only and no extra km was driven....
Jul 01, 2021 by Ritesh kumar
Ola - Low fare than market rate Open
i am driver of ola. my own car is attached in ola. in this high inflation market where diesel per liter price is **rs. government is understanding and increasing the auto and taxi fare in that scenario this private companies ola and uber decr...
Jun 23, 2021 by manish shukla
Ola - Ola overcharged showing Three times greater distance Open
my Parents have travelled from my home in New garia, Kolkata to Barrackpore, approx. **km away. Ola prepared a bill saying the distance travelled was *** km i *h **m !! And they charged accordingly. Is it even possible to travel *** km in * hr ...
May 23, 2021 by Sangeeta De
Ola - Dropped midway Open
I was dropped midway and charged full fare.. Whenever I raise complaint they say that you had been dropped correctly and the ticket is resolved..dropped location was about ** Kms before my destination... Shame on ola...
May 18, 2021 by LOHIT ADHIKARY
Ola - Ola driver misbehaviour Open
Booking Details: Imtiyaz Ahmed Ola Prime Play - White Xcent WB**D**** Operator State/UT: West Bengal Customer Ride Number - CRN********** The ola driver started misbehaving from the beginning of the booking stating that he won't go if the...
May 15, 2021 by Anasua Dey
Ola - Asked For three times more the usual rate Closed
I booked an Ola cab through ola app and it showed that the booking was done..but when i called him for his location he said it will cost *** rupee when the app showed the cost will be around ***rupee. When I asked the reason, He said that Ola...
May 08, 2021 by Arvind Rajak
Ola - Ola driver stole my wallet Open
One Ola driver picked up my wallet from Indira Gandhi airport terminal * while I was loading in some other cab. He picked the wallet without my knowledge and went. After investigations and inquiry in customer care office, he was seen in CCTV pi...
May 03, 2021 by Shruti Gautam
Ola - Charged more than billing amount by Ola driver Closed
I took an Ola Cab from New Delhi Railway station to Gurgaon yesterday at **:** PM. The expected fare was Rs. *** but the driver charged me *** more, that is, Rs. ***. I was travelling alone hence fearing my security I did not argue or fight a...
May 03, 2021 by Aishwarya Singh
Ola - Ola been cancelled by drivers multiple times and made me wait for 3040 minutes Open
I was booking a ride from Gurugram to Delhi on **.**.**** at *.** pm and ola drivers cancelled my rides **-** times in a row. Then i installed uber and got the ride in very first booking. Same way when i was booking a ride from delhi to Gurugra...
May 01, 2021 by Gautam Gahalot
Ola - Paid cash to driver Closed
I have paid cash to driver but mistakenly I choses option ola credit but at end we paid cash by mistake we tried to call driver to give back the cash bit driver denied to give cash back and said talk to customer care so I raised complaint on ol...
Apr 29, 2021 by Vishal
Ola - I have been charged incorrectly Open
The issue that I have experienced was: I have booked a cab yesterday with CRN ********** and the cab driver arrived at my place and i have boarded the cab. He asked me the mode of payment and i said its online payment. He then refused to take t...
Apr 29, 2021 by Mohammad Imran Ahmed
Ola - Ola Driver denied to go hospital and cancel the journey Open
I booked a cab for my parents because my brother waiting in Deep Chandu Hospital in ashok vihar to get the medicine for my parents. at hospital doctor said please call your parents so i can see them and provide medicine according to it. so i bo...
Apr 23, 2021 by Shree Ram Arora
Ola - Double money deduction no refund after 30 days Closed
Hello, I need help refunding a double deduction. Phone number : ********** Ride date : March **, **** Amount paid online : *** Amount paid by cash : ** Total amount : *** Attachments : *. Screenshot of booking details. *. Screen...
Apr 14, 2021 by Abhinav Singh
Ola - Ola driver misbehaved Closed
So this is my *nd time that ola bike driver misbehaved with me. First of all I waited for the driver for almost **-** mins and when he arrived near me hi immediately canceled the ride so when I asked why did you canceled the ride then he told m...
Apr 13, 2021 by Aditya Aran
Ola - Ola app charged me 757 rupees while the estimate was 341 rupees Open
I was incorrectly charged by your app for ride CRN **********. When I booked the ride from Nikoo Homes *, Bhartiya city to Purple Monk Tattooz, Koramangala, the estimate fare was Rs. ***. We reached the destination within the estimated ti...
Apr 01, 2021 by Kartik Rajan
Ola - Cheating by ola driver Closed
Booked an OLA cab from kempegowda International Airport to a hotel in chikpet Bangalore The cost of the ride was *** rupees which was paid in advance at the airport But after completing the the trip the driver asked for TOLL payment And m...
Mar 28, 2021 by Shahid
Ola - I paid extra cash to ola driver Closed
I booked ola cab for ₹*** and selected payment Mode as Cash, As I didn't have change with me gave ₹*** to driver and Driver said that he would bring change and we waited for more than ** mins but he didn't arrive, I tried calling him, But h...
Mar 25, 2021 by Akshay Enugala
Ola - Auto driver using vulgar language Closed
Auto driver used a vulgar language while booking a auto. First I booked an auto and called him to tell the current and drop location. He told me to cancel the ride for short distance (***m). I kindly told him to cancel the ride because it's not...
Mar 23, 2021 by Swetha RaviShankar
Ola - I paid via cash to the driver but Postpaid Money Charged Open
I took Ola Auto ride from Khandeshwar to Ghatkopar as there was Mega Block. Before booking the Auto Driver called me and asked if I can pay cash, I said yes and ride got confirmed. However, while getting into auto I told the driver OTP and was ...
Mar 23, 2021 by Shubh W.
Ola - Driver took a longer route Closed
The cab driver took a longer route from Palam to Paschim Vihar, the fare was estimated to be *** however I had to pay ***, highly dissatisfied. Also, he dropped me at the wrong destination and asked additional ** ₹ to reach the correct place....
Mar 21, 2021 by Mehak kumar
The Ola support team is not replying on the ticket raised and it has been more than ** days(it happened on **th feb). While I was half the distance to reach the destination, I made google pay online payment but when the ride ended, the driver d...
Mar 17, 2021 by Rashmi Priya
Ola - Driver collected extra cash for ride Closed
Driver collected extra cash for the ride and the payment was also deducted from ola money wallet- postpaid. On contacting driver for refunding the amount, he abused and threatened me of dire consequences. Not only this, during these covid times...
Mar 06, 2021 by Kunal Arora
Ola - Overcharging and continuing threats Open
This is related to my earlier complaint id ****** posted on *st Jan ****. OLA is overcharging me for Rs*** through their postpaid subscription which has already been paid in cash for the trips to the driver. I had received a call from OLA re...
Feb 16, 2021 by Sonali Chavan
After the ride started i payed the amount using google pay, but after the ride i was asked to pay in cash...
Feb 15, 2021 by Kinjal
Ola offered me Ola money postpay wherein I was rewarded with Rs.**** for my Ola rides I can use upto. It’s just been a day where I have missed my payment and my bill has reached to **** from ****. Tried getting in touch with them several tim...
Feb 10, 2021 by Ria jain
Ola - Ola Charged me twice for same ride Open
Ola charged me twice for the same ride. Once via UPI payment and at the end of the ride it not show up in the driver app so he took the cash to complete the ride. I was charged ₹*** extra for the cab ride from airport to my home. The CRN# is ...
Jan 16, 2021 by Parmesh Gutti
Ola - OLA Fraud Closed
I took an ola ride, from the Airport to my destination. The GPS path showed a completely different path from the path which the cab took. Fortunately, my location tracking was on so I have proof that the path which the cab took was differen...
Jan 09, 2021 by Faisal
Ola - Unnecessary phone calls messages and threats Open
I have been literally haunted by ola money to pay for ola postpaid amount of Rs*** since June ****. I have reiterated to them that i had mistakenly activated the ola postpaid , however, i have paid for the rides in cash and never opted with th...
Jan 01, 2021 by Sonali Chavan
Ola - Unnecessary calls from ola Closed
My Ola account was hacked and the team is pilling up amount in my account. I stopped using the Ola account once I knew it was hacked. Why should I pay for someone’s usage? I had to pay once for the Ola postpaid because I was pushed to that pl...
Dec 22, 2020 by Vaishali
Ola - Mental harassment Closed
they are asking for extra money. I dropped many mail through my gmail id akashs****@gmail.com I want a call back...
Dec 04, 2020 by akash
Ola - Excess fare Open
I had booked OLA Outstation ride for my relative on **/**/**** @*am from Howrah Rly Station to Ranaghat. The approximate distance is **kms but the driver had claimed ***km. Its * days but still not I had not received my refund ...
Dec 02, 2020 by mitesh nandy
Ola - Extra charges levied Open
I took an outstation ola ride on **/**/**** from Delhi to gharsana (a town in Rajasthan). We reached there before ** am the same day, and while generating the bill, it could not processes, and the bill could not be generated. We had completed t...
Nov 23, 2020 by Kamal aggarwal
Ola - Cheated on distance travel and charged for fuel too Closed
i recently had booked an Ola outstation cab from Mysuru to Bengaluru. The driver said the initial km reading at the start of the trip which we noted and my father texted me that number at *:** PM. However, on reaching Maddur (approximately **k...
Nov 21, 2020 by Ganeshu Chinmai
Ola - Extra ola fare include toltax parking Closed
Yestrrday & Today morning i am Tunga village(powai) to Dadar Up & down returning today morning...wiyh my wife & children ola cab but ola companies getting a extra charge...it is says toll tax & parking charges including......
Nov 05, 2020 by Divyanshu Brahmadev Singh
Ola - Charged twice for a Ola ride Open
At time of booking,I chose cash payment as mode, but end of ride, I made an UPI payment for ride and amount got deducted from my account. But still driver asked for cash as it did not showed in his account, so need to pay him cash again. Hence...
Oct 24, 2020 by Sheetal Jain
Ola - Ola postpaid wrong charges Closed
I have booked an ola auto on *th March from swargate to Bhosari the total amount was ₹*** so I paid with cash that is ₹*** and as I use ola often I pay with cash I don't use ola postpaid but in my transaction it is showing usage of ola post...
Sep 27, 2020 by Vedant Gadekar
Ola - Payment already made yet they are harassing me for the same for payment Closed
I had already made payment in cash to the Ola Auto Drivers on **th & **th June yet Ola guys deducted my Postpaid balance & also charged me Late payment fees twice & are following up for their payments. I have emailed them the Audio recording of...
Aug 06, 2020 by Saumini Panikker
Ola - Ola drived refused to come Open
Today i had booked a cab from Tata Medical Centre, Kolkata. When i called the driver, he told me to come on the other side of the road as he was dropping another passenger. I requested him to come to the hospital itself as there was a patient w...
Jul 08, 2020 by Himansu mitra
Ola - Wrong charging and harassment by Ola Closed
I took Ola service around * years back in Udaipur when the driver dropped me off but didnt stop travel. When I saw this after *-* hours I saw overbilling and my drop location was showing somewhereelse. I have spoken to Ola customer service m...
Apr 07, 2020 by Puspendu Kumar giri
Ola - Ola issue Open
Hi sir, I have an issue with ola.I have taken ola cab ride on **Jul **** made payment by Google pay amount Rs.***,it failed and paid amount to Ila by cash.money debuted from my account and ola has not refunded my amount. Once again ola t...
Apr 06, 2020 by Shaik Hameed
Ola - Fraud ride from my OLA app Open
On **/*/**** late night a fraudulent ride was booked from my OLA app(CRN **********). I had informed about this to OLA company. Also, on **/*/** I visited OLA office near Viman nagar and informed them. There are lots of emails and telephonic...
Mar 28, 2020 by Manoj Krishnan
Ola - Ola Cab Open
I have already paid all the money while cash i m taking cab always nd paying with cash but one ola complain me that u haven't paid amount nd charge with extra due and also supended my account if i already pay why should i pay another amount in ...
Feb 28, 2020 by Anshu Raj
Ola - Charged for interstate permit without valid payment receipt Open
Ola in connivance with the drivers on outstation trips is cheating passengers and collecting bogus interstate charges with false SMS messages instead of actual bills and the customer care officials are simply not bothered to redress any complai...
Feb 25, 2020 by Nabarun Halder
Ola - Askimg for extra momey Closed
On ** feb late nigjt i was at new delhi railway station, my destination was T*, airport. I start searching cab on ola, after a long waiting i booked a ride. When driver arrived then he start telling i have to pay *** extra from whatever show...
Feb 14, 2020 by Vijay Kumar
Ola - Ride deliberately cancelled by ola driver Closed
I booked ola cab from my residence sector ** Rohini to Shivaji Park Metro station on **/**/**** from my registered mobile number ********** mail id gagan.chaudhary@icloud.com. I ride was showing that driver will reach you in ** minutes. Suddenl...
Feb 11, 2020 by GAGAN CHOUDHARY
Ola - Ola cab driver abusing me as i cancelled the ride Open
I booked a ola cab as i was getting late to catch my train . The driver was taking time so i arranged my convenience . I cancelled the ride and was charged rs** for the same . The driver called me and started abusing me . I said that i booked a...
Feb 04, 2020 by Dr Saurabh Shukla
Ola - Overcharging by Ola cab Closed
I have booked out station rides from Mumbai to Lonavala and return. Both the time I have been given coupon code of Rs. *** discount. For ride to Lonavala it was shown as Rs.****/- after discount. We reached destination in time without any traff...
Jan 26, 2020 by Mohnish Rajak
Ola - Overcharged by Ola Closed
I travelled by Ola of distance of *.*kms according to Ola App and while booking it showed ***/- but to my shock it drastically shot upto ***/- when the ride was completed....
Jan 23, 2020 by Gaurav Agarwal
Ola - Payment credited to ola but ola says payment not successful Open
Dear Sir/Madam,i have made payment of ola money postpaid through phone pay upi app and payment successful but ola says amount not credited to ola money.i have raise complaint to phone pay but phone pay says contact to your bank and i again rais...
Jan 18, 2020 by Tushar Borse
Ola - Charged extra on outstation ride Closed
I booked a ride for Sonari, Jamshedpur to Barbil, Odisha on **th December, **** at *:** AM. For a round trip the amount shown was Rs. ****. On **th, the assigned driver cancelled the ride as he thought was underpaid. Ola tried to find another...
Jan 02, 2020 by Devyani Chowdhury
Ola - Driver impolite Closed
I booked ola and by mistake I put rong pik up location so I asked him can you please cancel the ride he started giving me bad words and not accepting....
Dec 19, 2019 by Jharna
Ola - Ride canceled by Ola driver Closed
The driver of OLA has been late ... Since we called the driver... He said then cancel the ride..... For this the OLA app charged me fees ** ruppes... Since due to unsatisfactory of the situation I suddenly uninstalled and not using the app for ...
Dec 02, 2019 by Logesh
Ola - Driver took extra cash Closed
It was around * a.m in the morning when I book a cab from Ola cabs app I was not aware they my ride was booked with the payment mode postpaid ,I think it was booked by cash mode and at the end of the ride drivers requested me to give *** rupee...
Dec 01, 2019 by Maher Gupta
Ola - Ola Harrasing for payment Closed
Hi, I had booked auto through Ola using ola money, but later Auto-driver refused for that service and took Cash from me. I had informed the same to the customer service agent who spoke to me and she had a call with the auto driver and confirmed...
Nov 27, 2019 by Jayanthi
Ola - Postpaid activated without my knowledge Closed
Ola activated postpaid without my knowledge and also some other membership and charged me. I still haven't paid the amount and I don't want to. I keep getting messages asking me to pay the dues. Why should I pay for something that I didn't use....
Nov 26, 2019 by Mathu
Ola - Refund of my deducted money Open
Dear sir I paid ** rs to ola postpaid by Google pay on date ** Oct **** for my ride date * Oct ****.but payment falied and my money deducted for that i complaint many times through ola customer care til today ** Nov **** but my money is not ref...
Nov 22, 2019 by Ravi Kant
Ola - Accident Open
Please find attached the FIR copy for rash driving by OLA driver. Please penalty the vechile owner MH*-**-cv-**** for rash and negligent driving. I had to shell out rs **** for negligent and rash driving by the driver...
Nov 19, 2019 by NEERAJ KUMAR
Ola - Paid for ride but not updated by driver Open
Driver collected money from unsuspecting elderly customers for ola ride which was already a surge fare and pocketed it. Ola now demanding customer to pay again without taking any action against driver. ...
Nov 18, 2019 by Aparajita Biswas
Ola - Loss of Baggage and Forceful Unauthorised Billing Open
I have been an Ola customer for a long time. My registered phone number with Ola is ********** and the registered email is nkchoudhary.ciil@gmail.com. During my last trip to Delhi, on **th August **** (Sunday), I booked an Ola rental for the f...
Nov 10, 2019 by Narayan Choudhary
Ola - Extra money charged Closed
I booked ola mini vide CRN ********** for *.* km ola charged *** rupees during day time while the actual fare was RS *** The detail bill is as under base fair **, distance fair **.*,ride time fair **.** waiting fee *.** fare increase ***.* ...
Nov 08, 2019 by Prabhat kumar verma
Ola - Ola KYC Closed
Hi i had placed the Request for the kyc from last * Months no one has been Turned up for the verification of the KYC what type of service is this given by ola Hope less Service of the KYC Team ...
Oct 30, 2019 by Siva prakash
Ola - Cheating by Penalty Open
After compliated our **km target by doing ** rides compay penalitise to me.i asked to care for which booking i penalitise ,care members says sorry we have no records that our system did....
Oct 26, 2019 by Parbin dalabehera
Ola - Charged incorrectly on cash trip Open
I was overcharged on my cash trip. It was very very very bad service from ola. I booked a cab for rs *** and after completing my ride the driver asked me ****. The driver took ** minutes on petrol pump, took extra and long way instead of map an...
Oct 21, 2019 by Harsh Srivastava
Ola - Ola driver reject to open gate Closed
The driver use abusive language and said to my mother's that I'm not going anywhere.. ...
Oct 19, 2019 by Rahul
Ola - Executive of company are busy in disturbing the consumers Closed
i had used ola money in my previous mobile which wa samsung m** but few days ago it wad broken and i had buy a small phone instead of repairing it..and in that period the ola money executive were calling me daily asking for money to pay for...t...
Oct 17, 2019 by Raghavendra pandey
Ola - Ola extorting its customers Closed
On march ****, I booked a ride in ola, which was cancelled by driver. But I am charged with the cancellation amount against ola policies. I followed up with the support teams, where i didnot receive any fruitful responses. In return, i was thre...
Oct 13, 2019 by Vinod chakkilam
I was checking on Ola site about inter state transportation services and rate card. And I got a call from some One from Ola customer support and his name is Kunal and he quoted us the amount to be rs **** as some promotional coupon activated an...
Oct 13, 2019 by Preety Verma
I have paid the cab driver by cash,but it still again asking me to pay...
Oct 13, 2019 by Subash
Ola - Accident caused by Ola Cab Open
This happened at **:**hrs on **/**/** at the sea link. The Ola cab driver rammed into my car as he could not control his vehicle as he was driving rashly. When confronted after parking the car on the side, he begged for forgiveness but the dama...
Oct 12, 2019 by Saud Ahmed
Ola - Made the payment through Ola money Payment failed and money got deducted from account Open
Payment failed and money got deducted from the account. They promised to refund the money within * days. It's almost ** days and still didn't get the refund....
Oct 09, 2019 by Abhishek
Ola - Money blocked by ola to transfer to my bank Open
i wanted to add *** to ola account but I have added ***** to my ola account by mistake. on **th september. on **th sep **** i have rised a complaint #********* still it is not resolved. ola blocked my money & also daily earnings....
Oct 09, 2019 by Abdul Sameer
Ola - Driver behaved rudely and refused to take the trip Open
I booked an Ola this afternoon and upon contacting driver he disconnected the calls for some time and then he called back asking if it is a cash trip or online payment. On telling him its an online payment he asked me to cancel the trip and i r...
Oct 08, 2019 by Osama Yasir
Ola - No support from Ola and Taking money without service Closed
I have paid due money for ola postpaid. Money was deducted from account and it was paid to ola UPI address. But Ola shows still payment due. When we raise complaint, no body responds and Its very difficult to find ola customer number. Ola char...
Sep 24, 2019 by Surendra
Ola - Driver was very rude Closed
The driver was shouting....he was impolite..and also the way he speaking.he was dropping me before my stop...and then he was shouting....so boss plzz suspend this person or I'll file case against ola. ...
Sep 24, 2019 by Hitesh kumar
Ola - Fare charged extra Closed
I have been charged extra in the oustation ride . The amount on display was more than the amount at the time of booking . Amount shown was *** and charged was ****...
Sep 23, 2019 by Rahul Shukla
Ola - Two cabs for one booking and incorrect cancellation charges Closed
Incorrectly charged for booking the Ola cabs. Two cabs came in one booking and one has cancelled. I received a message saying that I will be charged with R's **. Please help. This is very frequently happened. ...
Sep 21, 2019 by Naresh
Ola - Account blocked Closed
I have been blocked for no reason. No payment due. If in case I had to cancel a ride,I have paid cancellation charges....
Sep 19, 2019 by Prateek Jadon
Ola - Excess fare with high rate charged Open
On ** sep **** I booked ola with CRN ********** approximate distance travelled *.* km .while booking amount was not shown instead it was asking ola wallet payment. I did not opt for this and called driver and asked that payment will be made in ...
Sep 18, 2019 by Ashok Kumar Tripathi
Ola - Driver refuse ride after cofirm booking Closed
Ola bike rider refuse my booking after confirmation of booking... i missed my train...
Sep 15, 2019 by Sunil singh
Ola - OLA MONEY Open
I could not add OLA money and thereby I am forced to pay only in cash for all OLA rides. I have taken these issues many No of times, but still this issue is not resolved...
Sep 12, 2019 by Malavan
Ola - Rs 50 wrongly charged as cancellation fee Closed
I travelled and ola charged Rs ** as cancellation charges which was cancel led by the driver. Am I liable to pay?...
Sep 10, 2019 by SWATANTRA KUMAR ,
Ola - Cancellation fees charged for me when drives denied Ola money and cancelled the ride Open
Everytime when driver cancels my ride for not accepting Ola money ,the cancellation charges are levied on me and I condemn this v much ....
Sep 10, 2019 by S J Ramya
Ola - Payment not allocated Open
Made a payment via GPay and they have not acknowledged the payment and yet they are topping up the interest amount and sending out threatening calls....
Sep 09, 2019 by Twameka De
Ola - Money deducted from account even after paying in cash Open
I had booked a Prime play sedan for my Aunt on *th September around **.** am and the fare showed while booking was Rs.*** And I had Ola money wallet balance Rs.*** But my aunt ended up paying Rs.*** cash and hence the balance amount should have...
Sep 08, 2019 by Prateek Dua
Ola - Refund is not processed since more than 3 weeks Open
I booked return ola outstation on June **. At the time of booking total fare was **** and we did not take the car on any other route. However, the total bill was around ******. After raising this concern ola found that we were charged **** extr...
Sep 07, 2019 by Rajat Luthra
Ola - Unnecessary payment messages Open
On ** May I took a ride from my place (Sangam apartment sec ** Rohini) to Jhandewalan. My ride fare was Rs. ***. I chose a payment option as a credit card. But when I asked the driver for a payment through card he denied so I had to pay him in ...
Sep 03, 2019 by Riddhi
Ola - Charged very high for ola ride Open
So i took a ride from my home to airport. Ola booked on a fair of rs *. I was happy and i paid it via google pay in cab itself. When i reached the destination i was asked to pay rs *** in cash (i had limited cash) and i paid it. Usually the fai...
Aug 07, 2019 by Rashmi
Ola - Ola driver Closed
The ola driver was indecent and used bad words as motherfucker and prostitute.. He also said bring ur mother to sleep with me. ...
Aug 06, 2019 by Meenakshi jadhav
Ola - Extra amount not refunded Open
I traveled using ola cabs on **th june and my bill was **** but i was charged **** when i called ola they said amount will be refunded in ** days but i didn't got my amount i called them after ** days, they said *-** days more but i didn't got ...
Jul 28, 2019 by vicky kumar
Ola - Ola constantly calling/messaging and harassing me Closed
I am being unnecessarily flooded with automated Ola calls and messages for some dues that are not mine. Maybe of previous owner of sim Card. How can I stop receiving these irritating calls. Wonder how these calls are allowed as I am registered ...
Jul 22, 2019 by Rahul
Dear sir / madam I'm the driver in ola cabs.. And my car number TN** k****. On july ** *.**pm took ride customer missed their phone somewhere.But customer complainted on me for fraud case.. Ola deducts **** for this case.. Kindly refund that m...
Jul 16, 2019 by Rushendar
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