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Goibbo
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibbo?
If you are not satisfied with Goibbo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Goibbo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibbo
But before filing a complaint, you should
a. Contact the customer support of Goibbo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Goibbo - Refund not received Open
I booked a flight through goibibo for Bangalore to Kolkata dated **th July. I also availed additional service as seat selection via goibibo. PNR: W*KKQM The flight was cancelled by the airline and the full amount was refunded by them to g...
Jul 19, 2020 by Sayantan Sengupta
Goibbo - Flight tickets not getting rescheduled Closed
I have written to both Go-ibibo and Go airlines several times but none are responding. I have been trying to reschedule my domestic ticket as I need to travel at the earliest due to a medical emergency. Kindly help me reschedule my ticket at th...
Jun 29, 2020 by Ishan Barot
Goibbo - Internation Flight Ticket refund Closed
Booked flight tickets from Guangzhou to New Delhi for the month of April, but due to Covid ** outbreak, the flights were canceled, however, there is no response from GoIbibo after endless calls and mails. ...
Jun 22, 2020 by Ishika
Goibbo - Cancellation of Flight Ticket Amount not Refund Open
booked my Ticket by GOIBOBO APP from Doha to Mumbai on dated ** March **** and Payment made accordingly . I transferred same day amount Rs. ****/- ( Nine thousand one ) Reference Transfer to *************-INBIBIBO web Private Limited ******...
Jun 13, 2020 by Surendra
Goibbo - Refund not received for cancelled flights Open
I had my flight booking (* adults) from India (Delhi) to Vancouver (Canada) travel date# ** April **** PNR # MJE**M . The booking was done on goibibo website & was for Air China.Due to the COVID situation the flight got cancelled as all border...
Jun 10, 2020 by Anupriya Misra
Goibbo - Flight tickets not confirmed but amount deducted Open
I was trying to book air tickets for **th may. I was doing it on **th may but on payment site stopped working. Amount of Rs **** was deducted from my credit card and also credit shell amount was consumed of **** but PNR was not generated as boo...
Jun 09, 2020 by Syed Zishan Ghani
Goibbo - Refund Not Cleared Open
PNR L*TVXY(Spicejet) booked for **April** and Z*N**X (AirAsia) booked for **April**. Due to covid and non operations of airlines both flight cancelled by airlines. Now sent many mails and tried their customer care multiple times but no success....
Jun 08, 2020 by Ravi Malhotra
Goibbo - Air Ticket refund from GoIbibo Open
My fllight with PNR:CAFGVY was cancelled due to COVID **. GoIbibo had promised refund amount but I have not yet got any refund or credit note. Date of travel: **th April,**** from DPS to KUL by flight: Malindo Air(OD***) KUL to CCU ...
Jun 08, 2020 by SURYA ARGHA MOITRA
Goibbo - Goibibo Goibibo deliberately issuing a Credit Voucher instead of cash refund Closed
I have written confirmation from AirAsia regarding process of the full refund (cash) against my PNR Z*K**Q in Goibibo's account. I have also explicitly confirmed with Airlines, that the refund is in the form of Cash not any Credit Shell/Voucher...
May 31, 2020 by Vikash Agarwal
Goibbo - Refund For Air Tickets Open
I Am Siddhesh Sham Gurav,I Was Booked Flight Ticket On *Th Feb **** Round Trip Mumbai To Chandighadh & Chandighadh To Mumbai Respectively *Th April **** & **Th April **** My PNR Is O**QTJ, I Have Received Call From GoAir on **Th March, That Fli...
May 29, 2020 by Siddhesh Sham Gurav
Goibbo - Goibibo not refunding the amount for the flight cancelled because of Covid Open
On *nd feb'** I have booked a Spicejet ticket from Kolkata to Bangalore for *th may'**, using GoIbibo. Because of Covid, the flight didn't operate. As per my twitter conversation with SpiceJet, they have conformed that a refund of INR **** is...
May 28, 2020 by Sanjay Haldar
Goibbo - Refund on flight cancellation not credited Open
I had to cancel my flight from Male to Mumbai on **th March because of a suspected Covid** case in my hotel. I have been trying for a refund on trip cancellation which is covered by the Bharti Axa insurance policy I had paid for during my fligh...
May 25, 2020 by Shruti Hasyagar
Goibbo - No refund Open
I had a group booking through Goibibo for travelling to and fro Kolkata and Guwahati on **.**.**** and **.**.**** respectively. Due to Covid ** requested to cancel trips and refund. Till date no money has been refunded to my account. Moreover, ...
May 25, 2020 by Atindra Nath Das
Goibbo - Told refund to be in original payment method Open
I booked flight tickets in Feb ** but cancelled due to covid'**. Was told by goibibo that money will be credited in the original payment method but it didn't....
May 24, 2020 by Anoop Kharbanda
FK GOIBIBO company. I received refund after submitting * requests Or you can say begging for * times for my money. And they refunded into the Fking GoibiboCash wallet they says so I have to use their Fking site again to use MY MONEY. I recei...
May 23, 2020 by Pranav Nijampurkar
Goibbo - Insufficient Refund Closed
Flight doesn't operated due to pandemic but Goibibo has deducted convenience fee. We are already suppressed/starved and strangled due to pandemic, anything beyond humanity is totally untolerable at this moment. So, kindly refund the convenien...
May 23, 2020 by Mukesh Jindal
Goibbo - Complete refund not done Closed
I have booked Air tickets through Goibibo and had to cancel them due to Corona outbreak. I have cancelled the tickets directly with the Airline (indigo) and they have initiated a full refund after deduction of basic charges. They have provided ...
May 23, 2020 by Priyanka Trivedi
Goibbo - Refund for Cancelled ticket Open
I booked an airline ticket with Indigo through Goibibo. Due to Covid **, i had to cancel my ticket booking which I did directly with the airline. Now Indigo claim that the amount has been refunded to Goibibo but Goibibo claim there is no bookin...
May 21, 2020 by Shahid Sydheek Ahmmed
Goibbo - Goibibo not giving refund on cancellation of flight Closed
I booked a flight on Indigo Flight to Raipur which was cancelled due to Corona Virus,Major amount was deducted by Indigo and balance was refunded to Goibibo,but now goibibo is trying to keep my refund amount and not returning the same.kindly he...
May 20, 2020 by Usha Kiran
I had booked ticket from banglore to Vijayawada (Oraange travels) with the journey date of **/**/****. But the bus operator cancelled my ticket on **th April **** but still i didn't get my refund money. PNR ********* orange travels...
May 14, 2020 by Murali Karumanchi
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