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Freecharge (13/30)

30 Total Complaints
13 Total Resolved
43.33% Consumer Satisfaction

If you are searching for Freecharge Review on internet then you have reached the right place. You can read the full Freecharge Reviews here. Get answer to questions like if Freecharge is real or fake? Freecharge is legit or scam? if Freecharge is safe? All Freecharge reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Freecharge so that it help others to make wise decisions. The Consumer satisfaction score of Freecharge is 43.33% because out of 30 consumer complaints, only 13 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Freecharge?

If you are not satisfied with Freecharge, file a complaint now:

1. Go to "File a Complaint" form

2. Choose Freecharge and write your complaint in detail

3. Enter your personal information to create an account

4. Get refund / replacement / damages from Freecharge


But before filing a complaint, you should

a. Contact the customer support of Freecharge first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

Connect with Freecharge

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Freecharge - Fake coupons from Freecharge Open

I received a coupon from Freecharge after completing a recharge of Rs ***. The coupon is in the name of Reliance Trends with **% off on products Rs **** and above. Freecharge also provided me a link which directly links to the Reliance trends w...

Sep 05, 2018 by Shuaib Azhar Rahman

Freecharge - Freecharge is not providing refund for failed transaction Open

I made a payment to "FYND" through Freecharge, which failed at FYND, they have provided refund code, but Freecharge customer care is not understanding. (the transaction gateway is Razorpay), can you please help me get refund. Transaction ID ...

Jul 14, 2018 by Vinay Acharya

Freecharge - Recharge not done by freecharge but balance deducted from bank account Open

On **th June I have recharged my dad number which is an idea cellular number but by mistake I choosed Vodafone. But still it is showing recharge successfully done but I haven't received any message from operator till now Tax I'd. FCVM********...

Jul 01, 2018 by Divyansh Sharma

Freecharge - Amount not refunded Open

you sucks freecharge. there s no customer care number and it's been ** hours since I registered complain against my electricity payment and I have not received any response from you. You people are frauds and will take legal action against you ...

Jun 27, 2018 by Ajay Sharma

Freecharge - Top up done instead of recharge Open

Freecharge sent me a mail to do recharge of *** *gb/day with recharge now button link which I used then they took the order of top up *** and did the top up instead of recharge of *** *gb/day I just want to know why they sent me wrong and fraud...

Jun 22, 2018 by SUDEEP MITRA

Freecharge - Recharge unsuccessfull Open

I recharged my mobile the transaction was failed and my amount was debited...

Feb 27, 2018 by Neha

Freecharge - Top Up done instead of Data Recharge Closed

I did recharge of rs. *** around * months ago. It was Internet Recharge. I opened the mobile version of Freecharge and entered my Phone Number and opened the plan list. In the list, I browsed for the Plan which was *** rs. and its benefits show...

Jul 31, 2017 by Vikranth Tiwari

Freecharge - Recharge not received as advertised Open

I used freecharge to topup my Docomo sim for an amount of Rs ****. On the screenshot I have attached it is advertised that Rs **** would result in Rs **** of talktime balance. I received only Rs ****.** of talktime balance because freecharge d...

May 17, 2017 by Vasant Ramaswamy

Freecharge - Freecharge blackmailing me Closed

I have my money around **k in Freecharge, I am requesting someone to help me to withdraw that amount. Freecharge is blackmailing me, saying different weird message. *st few days, reply was technical upgrade Then, started with we cant do it ...

Apr 18, 2017 by Ranjit

Freecharge - Money deducted from freecharge wallet without my authorisation Open

Rs **** was deducted from my freecharge account. I did not authorise any transactions. Earlier, whenever a transaction was made, I got a text message as well as a e-mail. But I did not get any text message or mail and when I opened my account r...

Apr 08, 2017 by Milind tripathi

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How to file a complaint against Freecharge?

  • Go to "File a Complaint" page
  • Choose Freecharge and write your complaint in detail
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Questions about Freecharge

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