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FedEx (15/52)

52 Total Complaints
15 Total Resolved
28.85% Consumer Satisfaction

If you are searching for FedEx Review on internet then you have reached the right place. You can read the full FedEx Reviews here. Get answer to questions like if FedEx is real or fake? FedEx is legit or scam? if FedEx is safe? All FedEx reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for FedEx so that it help others to make wise decisions. The Consumer satisfaction score of FedEx is 28.85% because out of 52 consumer complaints, only 15 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against FedEx?

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But before filing a complaint, you should

a. Contact the customer support of FedEx first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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FedEx - Package not deliverd from FedEx Open

I have purchased a Laptop memory from Amazon ( Order# ***-*******-*******) on last May **, ****. They shipped the packet on May **, ****, through FedEx (FedEx AWB:- ************). On May **, ****, FedEx contacted me to submit KYC document. I ...

Jul 13, 2019 by Pradeep

FedEx - Package not delivered Closed

Please support. POD - ************ dated **.**.** Reached at Hyderabad Local FedEx facility on **.**.** Delivered on **.**.** (after a week) citing manpower issues & backlogs. Another courier: POD - ************ dated **.**.** Reached ...

Jun 07, 2019 by Preeti Suman

FedEx - Package not delivered Open

My parcel was supposed to be delivered on *rd May but it is *th May today and it has not been delivered till date. Despite my continuous follow-ups with FedEx they continued fooling me with all sorts of lame excuses. On *rd they gave me a reaso...

May 06, 2019 by Deepika Singh

FedEx - Package not delivered Open

We ordered a parcel from China for our business use through FedEx courier. According to the delivery schedule, the parcel has to be reached on *th April ****. Now our parcel is in Bangalore in transit for clearance. We have submitted all our c...

Apr 09, 2019 by Raghu

FedEx - Package not delivered Closed

My parcel sent by MD Computers through FedEx with tracking number ************ has not been delivered till date. Status keeps saying 'Delivery exception - Customer not available or business closed. But strangely another item from Amazon which w...

Apr 03, 2019 by R. Lalrinfela

FedEx - Package not delivered Open

The package AWB ************ was shipped on **th of Nov ****. It has been *+ months since the product was shipped. FedEx lost the package. Kept asking us (consignee) for the shipment proof. We provided various proof but no accountable response ...

Mar 18, 2019 by Nagarajan Velu

FedEx - Broken packet received Open

I have sent Airtel *G hotspot dongle for unlocking to Digiworld Delhi and same being sent back to me through FedEx. At the time of delivery of the packet, I was not available and courier person delivered the broken packet without material insid...

Mar 16, 2019 by Kumar Abhishek

FedEx - Package not delivered Open

My tracking number is ************. Shipment was supposed to reach me by **-Feb but it still says in transit. Reached out to FedEx customer support twice but they are unable to help. ...

Feb 23, 2019 by Arvind

FedEx - Package not delivered Open

I ordered a shipment via a merchant site called and was shipped my purchase by FedEx on **/*/**** and the tracking ID was ************. On **/*/** even though no delivery attempt was made, the FedEx tracking system showed a note saying delivery...

Feb 19, 2019 by Deepta V Narayanan

FedEx - Package not delivered Open

My package (trk id ************) has been pending with FEDEX for delivery with same status on their website (asking to contact customer service for some documents) for last * days. The required documents were sent to them more than ** hours bac...

Feb 01, 2019 by Amrit Chandra

FedEx - Package not delivered Closed

Dear Mem, My Client has sent one Laptop to me via FEDEX for software development Work .(US to India) My Package is stuck in Customs from *th January . I have requested Fedex every day that if its not possible to deliver , Kindly send m...

Jan 30, 2019 by charan vaishnav

FedEx - Package undeliverd Closed

they don't respond and convey wrong info to me...

Jan 18, 2019 by Arun kumar

FedEx - FedEx Bangalore, willfully not delivering shipment of a perishable item despite requesting several t Closed

I have ordered some exotic aquatic plants for my aquarium from online store "bunnycart.com". The shipment number is ************. The sender has sent the parcel on *th January and since *th January it is in Bangalore. However, the Bangalore Fed...

Jan 17, 2019 by Biswaranjan Maharana

FedEx - Package not delivered Open

I had booked a package on ** Nov **** which was shipped through FedEx on *st Dec ****. It was in for custom clearance on *th Dec **** for which the necessary documents were provided on same day. It's been more than a month now and FedEx team is...

Jan 15, 2019 by Shiva Kumar S

FedEx - FedEx package not delivered - Abandoned - Delhi customs Open

Fedex tracking # ************, the package was picked up from USA on *th Oct ****, and landed delhi on *th Oct ****. All necessary KYC documents for customs clearance was duly submitted on **th Nov **** and the same was acknowledged and accepte...

Jan 03, 2019 by karthikeyan mani

FedEx - Goods were stolen by FedEx in transit Closed

We imported goods from China, our goods were stolen by FedEx in transit, we have been following up with them for almost a month now for claim reimbursement. We have not received any response or reimbursement. Customer service or the concern dep...

Dec 19, 2018 by Sumanth k

FedEx - Got charged high duty advancement charges Open

This is in reference to invoice #Del-C-****** After having bought Gerard Cosmetics from US, I understood there would be the possibility of GST & Custom Duty due on receiving them. I was however surprised to see an additional section for a...

Dec 05, 2018 by Amrita Mittal

FedEx - FedEx Package not delivered Open

I was suppose to receive my package on Friday November **th. It was scanned into the local fedex facility Friday morning then showed on delivery vehicle out for delivery. * hours later it showed back at the facility for next day delivery. (De...

Dec 02, 2018 by Tanya Illing

FedEx - Package not deliver, customer service not help Closed

i held my package at fedex station ( **** flair dr suite a, el monte, ca *****) before delivering. when i try to picked up the package, they requested my identification for pickup. since the original address doesn't match with the one on my dri...

Nov 30, 2018 by ZIYUN LIU

FedEx - Fake status updates in Fedex and saying same story daily Open

Hello Sir/Madam, Fedex courier was shown that, expected delivery was on last monday **/**, Daily they are just changing the status to 'out for delivery' and 'business closed' kind of fake stories. I didn't received yet and they are saying base...

Nov 29, 2018 by Pathem Suresh

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How to file a complaint against FedEx?

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Questions about FedEx

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FedEx India
Boomerang, Unit No 801, Wings A & B1,
8th Floor, Chandivali Farm Road,
Andheri (E), Mumbai 400072

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