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Ease my trip ^(63/78)

Ease my trip - Payment debited from account but didnt get any ticket or pnr ^{Offered Resolution}

Payment debited from account but didnt get any ticket or pnr From Ease my trip or Indigo airlines. Travel date **th oct from mumbai to chennai...

Oct 07, 2025 by Carol Pires

Ease my trip - Unable to get flight ticket refund ^Closed

I had booked a flight ticket via EaseMyTrip. However, I received a mail from the airline stating that the flight has been cancelled and I can request a full refund. I requested a refund via mail to the airline and also requested cancellation an...

Jul 03, 2025 by Prisha shah

Ease my trip - Flight Cancelled but not refunded after 60 days ^{Awaiting Details}

I booked flight ticket to China from Ease My trip My Flight from Guangzhou (China) to Delhi was cancelled by airline on **th Jan**** It's been * months but Ease my trip has not refunded my money. On each follow up they give same story- We ...

Apr 01, 2025 by chitrank gupta

Ease my trip - Payment done but ticket not booked ^Closed

I have booked flights two times through ease my trip application, I paid amount ***** & ***** via PhonePe app but every time payment is deducted but ticket not showing or not received any booking confirmation through ease my trip or airline com...

Jan 07, 2025 by Satinder Kumar

Ease my trip - Flight booking dates ^{Offered Resolution}

I select date ** Feb to ** feb for flight booking , and after booking confirm date was changed automatically ** march. Then did rescheduled my flight ** March to ** feb . I hit lose **** approx . I want return my lose money from ease my trip ...

Jan 05, 2025 by Rahul

Ease my trip - Delay in reissuance of flight ticket for extra student baggage allowance ^Closed

I booked my international flight ticket through the Ease My Trip app. Unfortunately, while booking, I was unable to find an option for a student fare, which was only visible for domestic flights. As a result, I booked my ticket under a normal f...

Sep 27, 2024 by Swathikiran Lenka

Ease my trip - Confirmed Booking Not Provided ^Open

This complaint is in reference to my EaseMyTrip booking Grievance Number: ******* on consumerhelpline.gov.in where after cancelling my * bookings made for Rs ***** in Hotel Carlton Downtown Booking Ids (EMT*********, EMT*********) and on *rd at...

Sep 14, 2024 by Saad Moulvi

Ease my trip - Horrible Expirence ^Closed

I made the booking Trident jaipur from ease my trip on **.**.**** my booking ID is-EMT********* i got the mail and message from the ease the trip that my booking were confirmed after that I have done all the further arrangements ,suddently...

Jul 31, 2024 by Kirti Joshi

Ease my trip - Airlines cancelled the flight refund applied thru Ease My trip but no refund since three months ^Closed

i booked the ticked for Chennai to Nairobi by PNR LSTEAG THRU EASE MY TRIP ON ** TH APRIL ****. IN MAY I GOT THGE MESSAGE FROM ITIHAD AIRLINES THAT THE FLIGHT WHICH WE HAVE BOOKED FOR **-**-***** HAS BEEN CANCELLED . AND I WAS IN TOUCH WITH T...

Jul 26, 2024 by SRIDHARAN SADAGOPAN

Ease my trip - Full refund not received ^Closed

Flight cancelled by airlines, but still ease my trip is paying me Rs ***/- less...

Jul 09, 2024 by DR BISWAMBHAR AGARWAL

Ease my trip - Cancellation refund not received ^Closed

Cancelled flight tickets, did not receive refund. ...

Mar 26, 2024 by Mukund Agrawal

Ease my trip - Refund not credited for the air ticket cancelled by indigo airline cancellation refund not received ^{Offered Resolution}

I booked the Indigo airline ticket via EaseMyTrip for Varanasi to Bhubaneswar on *st January **** for travel on *nd February ****. Indigo airline cancelled the respective ticket on *st February **** at *:** pm due to forecasted bad weather at V...

Feb 25, 2024 by Sagnika Samal

Ease my trip - Commitments not kept ^{Awaiting Details}

I would like to bring across all the wrong commitments given by EASE MY TRIP for my trip to EUROPE. I am mentioning it below, point by point: *. As per the schedule & confirmation sent by you ( Which is attached herewith) the flight to be bo...

Dec 20, 2023 by Manoj Pillai

Ease my trip - Refund not credited after 1 5 months ^Closed

Dear Team I have booked ticket on ** September **** amounting ***** from Bhopal to Agartala but on *th October I book refund but till date no refund amount credited to my account…...

Nov 22, 2023 by Dipta Roy

Ease my trip - I didn t get my full refund ^Closed

I am priest serving in kerala church. I had booked a flight for my family for the **st of October using ease my trip application online. I booked on indigo flight by paying extra cash for zero cancellation policy. But when i cancelled my trip ...

Nov 02, 2023 by Benu john

Ease my trip - Transaction failed money debit my account but ticket not generated ^Closed

Railway ticket booking online payment transcation failed amount debit in my account railway ticket not generated...

Oct 16, 2023 by Bantu

Ease my trip - Flight tickets refund ^Closed

I have booked flight tickets through ease my trip online agency for my family of * adult * child and * infant from Kochi to Auckland and Auckland to Dunedin on **/**/**. Unfortunately I have cancelled the tickets on **/**/** ,as per the agency...

Sep 28, 2023 by Salil Joseph

Ease my trip - Cancelled flight ticket refund ^Closed

I have booked ticket from easemytrip and after that airline cancelled flight so I requested for refund and as per email air line has refunded the amount however easemytrip not refunding it....

Sep 28, 2023 by Viral vinchhi

Ease my trip - Did not refund my money for Hotel Booking ^{Offered Resolution}

This is regarding EMT booking number EMT*********. We had a room booking at a hotel in Singapore in July. My husband and Brother had been to hotel based on the booking reference number and we mentioned that we have * adults and a child with us ...

Sep 26, 2023 by Sirisha Jogiparthy

Ease my trip - Refund of flight cancellation ^{Offered Resolution}

I had booked my flight ticket through ease my trip for spice jet flight. Flight had changed the travel date because of which we had to change other arrangements of travel since we had to take multiple mode of transport... Kindly refund our t...

Sep 16, 2023 by Manish Kumar Soy

Ease my trip - GoAir Tkt refund not received ^{Offered Resolution}

This is with regards to your reservation with Go First of PNR QYBGVJ. The applicable refund of INR **** was processed by GoAir to EaseMy Trip. But I have not received any refunf from Ease My trip. ...

Sep 14, 2023 by Shridhar V Moharil

Ease my trip - Not refunding my money for hotel booking ^Closed

We had a room booking at hotel ** elegance on July **, **** and when we reached hotel they mentioned they can allow only * of us but we had an infant of * year with us and they told they will not allow kid with us. As per the hotel policy they...

Aug 23, 2023 by Sirisha Jogiparthy

Ease my trip - Ticket amount not refunded ^Closed

I booked a malindo airlines flight in April through ease my trip's website but flight got rescheduled so I had to cancel that. I waited for ** days for refund and after that I contacted the airlines they said they had sent the refund to the tra...

Jul 26, 2023 by Tilak Raj chhabra

Ease my trip - Paid seats not given after written confirmation and harassment for the refund too ^Closed

I booked my flight * month prior to the departure , and I choose AirIndia flight just because I was getting my preferred seats in that flight and that’s why booked that flight even though other cheaper flight options where available but I cho...

Jul 10, 2023 by Deepak sinhmar

Ease my trip - Not refunding flight cancellation ^{Offered Resolution}

Its been more than a month I didn’t get the refund money from easy my trip , on *rd may i booked my flight ticket from leh to jammu and due to airline bankruptcy , they delay , since then every week i reach out to find my payment update, but ...

Jun 27, 2023 by Mohmmad soalah

Ease my trip - Full refund not issued ^Closed

Our flight to a particular island destination was cancelled by Alliance Air on April **, ****. As it was the only airline flying to that island, we had to cancel our trip. However the. airline assured us a FULL refund for both the onward and r...

May 29, 2023 by Sonali Sattar

Ease my trip - Hotel booking ^Closed

Dear EaseMyTrip, This email is regarding my recent Hotel Booking from your website ‘EaseMyTrip’. I booked a hotel on **-**-****, **-**-**** here Booking Id's are : EMT******* and EMT****** . At that time of booking only paid the total amou...

May 01, 2023 by Pavan

Ease my trip - Flight ticket ^{Awaiting Details}

I had booked my ticket via ease my trip which was fully refundable.Now they blame that airlines are not refunding full amount where in airline has confirmed that they are going to refund full amount they won’t be deducting any amount ...

Apr 28, 2023 by Shailaja S

Ease my trip - Full Refund not received for Cancelled trip on Medical Ground ^Closed

Due to Medical reason I have cancelled my trip from Bangalore to Pune with EMT********* and Pune to Bangalore EMT********* Contacted multiple times and there is no positive response on my Refund...

Mar 28, 2023 by Harsha RL

Ease my trip - I did not receive my refund amount ^Closed

I didn't receive refund amount yet kind request you please refund my amount in my bank account.Please find below refund details: Booking id: EMT********* Refund Amount - ****/- Refund Date - **-*-**** Transaction reference ID ...

Mar 27, 2023 by Shripad shahane

Ease my trip - EaseMyTrip booking I d is have book the flight and I have cancelled my flight ticket and only 20 of ^{Offered Resolution}

EaseMyTrip booking I’d is EMT********* and have book the flight and I have cancelled my flight ticket and only **% of the cash has been returned . While before I have cancelled my ticket my refund amount was showing on the screen **** rupees ...

Feb 20, 2023 by sivaprasad sanneboina

Ease my trip - Refunded amount is not as per airline refund even after deducting their convenience fees plus servic ^Closed

Kindly note that EMT has received my ticket refund of Rs.*,***/- from Indigo Airline after deduction of airline's cancellation charges and penalties of Rs.****/- out of my total payment of Rs.**,***/- paid by me to Indigo through EMT but now Ea...

Feb 12, 2023 by Sanju Sarda

Ease my trip - Ease my trip redund issue ^{Offered Resolution}

I booked a flight ticket costing **** via ease of my trip under the full refund category. Later on, I canceled it. The airline paid **** to ease my trip, while ease my trip refunded me only ***. The cancellation fee of ease my trip was ***. I s...

Feb 10, 2023 by Sachin Kumar

Ease my trip - Refund not given by ease my trip company ^Closed

I booked a flight from delhi to leh on. for that air ticket the amount ****rs deducted twice from my phonepay upi. and after that i contact ease my trip customer services i sent many mails to them. but they always said that they initiated...

Feb 06, 2023 by Jatinder singh

Ease my trip - Ease my Trip Service issue ^Closed

Hi Team, Please help!! I booked the air ticket through ease my trip for **/**/**** which got cancelled due to some operational issues (Air Asia, PNR: O*CW*X). While booking I opted for Launge Access instead of waving off Convenience fee. ...

Feb 03, 2023 by Gundumalla Srinivasan

Ease my trip - Holiday package not delivered as promised ^{Offered Resolution}

Hello Team, I have booked a holiday package to Dubai from ease my trip with reference Id QRYINTHOL**DEC******. I arrived dubai on **th January ****. I had a cruz dinner planned on **th evening at *-*.** PM as per tour plans. I reached dubai...

Jan 29, 2023 by Mohit Darmwal

Ease my trip - My ticket got cancelled without being asked for it ^Closed

I have booked *train tickets on Oct **th for Feb month's trip. nearly after two months,I have asked the customer executive of ease my trip to cancel one ticket of passenger named MANISHA THIRANI. AFTER FEW DAYS, WHEN I CALLED THEM TO KNOW THE ...

Jan 10, 2023 by KARTHIK THIRANI

Ease my trip - Refund Issus ^Closed

I booked * tickets from Delhi to Ahmedabad. Since my flight get preponed for more than * hrs so, i requested for cancellation for * person to SpiceJet. SpiceJet initiated a full refund but Easemytrip initiated a refund by taking a cancellation ...

Jan 03, 2023 by Shivam Kumar

Ease my trip - Cancelled Flight Without my Consent ^Closed

Ease my trip cancelled my flight without my consent and is not refunding me or providing any help even after calling them again & again...

Aug 20, 2022 by Himanshu Chinwan

Ease my trip - Easy refund is not made ^Closed

My booking Ref no. EMT******** for date **/**/** which I cancelled on **/**/****. Liberty General insurance has confirmed me that claim has been settled for ****/-. The amount will be paid by ease my trip only. Which is not provided to me t...

Mar 23, 2022 by Pramod kumar mishra

Ease my trip - Money deducted but ticket not booked ^Closed

Reference number: ***********IGAMYQPVI* Bank : SBI Date: **/**/**** I was booking a flight ticket for **/**/**** from Dehradun to Goa but even after I made the payment, the ticket was not booked. ...

Feb 06, 2022 by Disha Gupta

Ease my trip - No complete refund after multiple requests ^Closed

I have booked a two-way flight using EMT******** id. But my return flight from Tirupati to Delhi has been cancelled by airlines INDIGO, they sent me a complete refund i.e., **** (proof attached) which means there are no airline cancellation c...

Feb 01, 2022 by Nikhil Jangamreddy

Ease my trip - Refund not recieved of cancelled flight ^Closed

To The officer concerned Subject: Regarding Refund of cancelled flight Dear Sir * have booked an AIR INDIA flight from Toronto YYZ to New Delhi through EASE MY TRIP vide PNR no. JGGSD. The flight was scheduled for **.**. Before the s...

Jan 31, 2022 by KAVITA BAL

Ease my trip - Full refund of flight fare which was rescheduled by Vistara Airline ^Closed

I had booked a flight via EaseMyTrip for **th Jan **** from Delhi to Trivandrum in the morning and wherein the return trip also was scheduled for the same day back in the night from Trivandrum to Delhi .However the morning flight was reschedul...

Jan 25, 2022 by Nisha Shajan Varghese

Ease my trip - Rescheduling is not done before free window of it ^Open

Before ** hours scheduling for Air India is free and complimentary is my trip app is giving error so I decided to talk to them they said kindly email to them with the the screenshot then I had shared the screenshot with them then still I had to...

Jan 16, 2022 by Rahul Kumar Sharma

Ease my trip - Full Refund not given nor accepting the option of open ticket provided by the Airline ^Closed

I had to cancel my ticket as my parents are covid positive and i have to be in quarantine. I spoke to the Ease my trip customer care and she told me to speak to the airlines regarding this. I have been issued an open ticket valid till **t...

Jan 16, 2022 by Dr Madhulika Mittar

Ease my trip - Train booking doesn t shows ^Closed

I had booked train tickets my payment was successful from Paytm but booking doesn't shows...

Nov 15, 2021 by Murtaza lakdawala

Ease my trip - Refund of business class tickets ^Closed

We issued business class tickets on your portal. Later, we did date change for the "return sector" paying the extra amt (new ticket numbers mentioned below) Details of ticket numbers as below Mr Devendra Gaur - (EMT********) Original ...

Oct 13, 2021 by Nishapatel

Ease my trip - EMTDIGESTED MY REFUND ^Closed

I booked two tickets from ESE MY TRIP which got cancelled due to some operational reasons, so I opted for a full refund, Its been a month already and despite of regularly following up, I have not received the refund amount yet. The Executives f...

Jun 08, 2021 by Hansa Priya

Ease my trip - EASE MY TRIPPathetic service DIGESTED MY REFUND AMOUNT ^Closed

I booked two tickets from ESE MY TRIP which got cancelled due to some operational reasons, so I opted for a full refund, Its been a month already and despite of regularly following up, I have not received the refund amount yet. The Executives f...

Jun 08, 2021 by Priya Tiwary

Ease my trip - Ease my trip agent not giving back my Refund amount ^Closed

Ease my trip not giving back my refund amount, though the Indigo airlines refund the amount to Ease my trip. I am following more than a week, but each and every time they are asking some more time without resolving my issue....

Jun 05, 2021 by MANORANJAN LENKA

Ease my trip - Not giving Refund ^Closed

It's been a month now. My booked airline cancels the flight due to some reason. I booked my flight from easemytrip.com. The airline gave a full refund of the canceled flight. But EaseMyTrip is not giving my refund. Every time I call customer ca...

May 07, 2021 by Pranav Visavadia

Ease my trip - Refund relates ^Closed

Hi, I had booked a flight for my father and grandmother for the *th of May from IXE-BOM it was a refundable ticket that I booked clearly it was mentioned as refundable cancellation fee will be Rs.***.Due to the ongoing covid situation and ca...

Apr 17, 2021 by Krish Sharad Shetty

Ease my trip - Full Refund Not given even if Air INIDA provided Full Refund ^Closed

Below are my flight details that I was about to travel in last July. Those got cancelled by Air India and they said they have given FULL REFUND. Stil ease my trip is not giving me back my full money. EMT Tickets : EMT******** EMT******** E...

Mar 31, 2021 by Sanket Shah

Ease my trip - Partial refund ^Closed

Note: I have all the conversation details with me (both via telephonic and email) Issue: Few days back, I wanted to reschedule my airindia ticket (E-ticket Number: *************) which I had booked via Ease My Trip during lockdown time (Book...

Mar 31, 2021 by Geetanjali

Ease my trip - Refund not received ^Closed

I have booked air tickets from Mumbai to Coimbatore and return for Rs. ***** on *th February ****. Due to some personal reasons I have to cancel the tickets on the same day. The application (easemytrip) showed that refund of Rs. **** is initiat...

Feb 24, 2021 by Vikas Jadhav

Ease my trip - Refund amount not credited to my account ^Closed

My PNR-DIGEVP, refund amount not recieved. I cancelled my ticket on **th january **** and the indigo airline refunded the entire amount to ease my trip onthe same day as cancellation...I kept calling ease my trip every other day after my cancel...

Feb 23, 2021 by Nitin Jamdar

Ease my trip - Refund not received ^Closed

Greetings, Your services are being a pain for me now. I will explain everything in detail so kindly refer the following points. *) I booked a flight for **th Jan **** from Jaipur to Bangalore but it was cancelled from your end on **th Jan *...

Feb 07, 2021 by Rajat Gautam

Ease my trip - Refund not recievd ^Closed

I booked a ticket on ** june **** and received a ticket without pnr and ticket number, and my amount got deducted and since june i m trying and calling emt coustomer service but they are not refunding my amount and saying a lie that we have alr...

Jan 02, 2021 by Arshiya

Ease my trip - EMT WALLET NOT REFLECTING OR REFUNDED ^Closed

SIR/MADAM I USE FOR EASE MY TRIP WALLET FOR TRAIN BOOKING AND THE AMOUNT WAS DEDUCTED FROM MY EMT WALLET THE SUM OF **** RS..THAT SIR I RECEIVED ONLY ****.** RS TO MY ACCOUNT WHICH I ADD THE WALLET FOR TICKET BOOKING AND I FOUND TO MY EXISTING ...

Dec 21, 2020 by ABDULLA

Ease my trip - Flight cancel refund ^Closed

I didn’t get the refund from the Ease my trip travel agency...

Dec 07, 2020 by Nikhil krishnan

Ease my trip - Refund not initiated for cancellation of train booking on November ^Closed

I booked my ticket on **th November but due to some changes in my schedule cancelled my booking for train on **th November. I talked to easemytrip.com customer care but they took it for-granted its now almost **th day still in haven’t credite...

Nov 23, 2020 by Mohsin bhat

Ease my trip - Refund Not Provided by Ease My Trip ^Closed

I had booked Indigo Flight tickets for via Ease My Trip... Flights were cancelled due to covid ** pandemic Indigo on their part have refunded the full amount to Ease My Trip in July ..i have requested Ease My Trip to credit the funds in m...

Oct 02, 2020 by Dharmesh Patel

Ease my trip - Air India ticket booked through Easemytrip app ^Closed

I booked * flight tickets from easemytrip up and down for air india flight. But its been * months now and my refund has not been processed. Please help me get my refund...I am short of money...

Sep 22, 2020 by Ankit Lahoti

Ease my trip - Extra Payment of Luggage ^Closed

I booked ticket from dehradun to delhi with ease my trip app on **/**/**** and also paid Rs ****/- for extra luggage as you show in my ticket. But on **/**/**** when i reached at dehradun airport, My flight was of Air India but Air India author...

Aug 19, 2020 by Amit Kumar Thapa

Ease my trip - Refund ^Closed

Hi, Raising a complain against Ease my trip.com for a refund of INR 1210. Attaching the proof...

Jul 25, 2020 by Sathya Ram Sudan R

Ease my trip - Refund ^Closed

I'm booking * ticket from ease my trip. But the flight canceled due to covid**. I want to refund my money. ...

Apr 25, 2020 by Maruta bhusan pallai

Ease my trip - Refunds of flight ticket ^Closed

I had booked a flight ticket from Delhi to Port Blair, PNR No. X**Z*C via Ease My Trip website. My journey was scheduled on ** March ****. But due to corona virus outbreak I cancelled my ticket with airlines and they initiate a ticket of cancel...

Apr 16, 2020 by Adarsh Mishra

Ease my trip - Cancelled Flight money not refunded ^Closed

I had booked Flight ticket (BOOKING ID - EMT********) from Ease My Trip application ( Flight Details - Air India flight no #*****. Pantnagar to Dehradun - dated **th Dec **** ). Unfortunately, this flight got cancelled because of bad weather. ...

Apr 13, 2020 by Deepak Bisht

Ease my trip - FLIGHT BOOKED BUT CANCELLED FROM AIRPORT AUTHORITY ^Closed

Sir I have booked the flight tickets up dawn between march month **** but covid- ** lock-dawn period all the travels suspended from airport authority , when iwas call to customer care no response no one pick up the calls , ivr is reply cancel...

Apr 09, 2020 by Khaleel ur rahman

Ease my trip - Complaint against ease my trip ^Closed

I have been following up with ease my trip for cancellation and refund of the flight ticket for days. After several tweet and mail today i got a call from arpit the employee of the same , Throughout the conversation rather than solving my issue...

Apr 01, 2020 by Ashish nanda

Ease my trip - Processes a different request against my consent ^Closed

I placed a cancellation request with full refund . They however went ahead and did partial refund without my knowledge....

Mar 21, 2020 by Dimpi Saikia

Ease my trip - Flight not cancel timely and my flight timing passed ^Closed

Hi, No customer care is picking up my phone. I want to cancel my flight from Imphal to Delhi on Air India **:** ** March **** with the PNR no Y****. My name is Shijagurumayum Devakanta Sharma and DOB-******** and contact no is **********. B...

Mar 16, 2020 by Shijagurumayum Devakanta Sharma

Ease my trip - Flight not cancel ^Closed

Hi, No customer care is picking up my phone. I want to cancel my flight from Imphal to Delhi on Air India **:** ** March **** with the PNR no Y****. My name is Shijagurumayum Devakanta Sharma and DOB-******** and contact no is **********. B...

Mar 13, 2020 by Devakanta Sharma

Ease my trip - Refund not credited ^Closed

I have booked my ticket from patna to hyderabad for **th jan ****, via emt but my flight (go air) got cancelled. The account through which i paid the money was closed at the time of cancellation so i called emt and told the matter they asked me...

Feb 04, 2020 by KUMAR ABHISHEK

Ease my trip - Money of Rs 6768 deducted but ticket not booked onat 6 11 pm ^Closed

While booking air ticket through easemytrip yesterday first transaction of amount Rs, **** has been deducted from my syndicate bank account but ticket not booked at *.** PM on **.**.****, again I was booked the tickect and same amount of Rs, **...

Nov 19, 2019 by AMBIKESH KUMAR MISHRA

Ease my trip - Refund not received from ease my trip ^Closed

I booked a ticket from Easemytrip.com on **/*/** where my first two transactions were failed and for the third transaction, the ticket has booked. But for the first two transactions, they deducted the amount from my bank account of Rs *****/-. ...

Sep 03, 2019 by Partha sarathi das

Ease my trip - Information not clear ^Closed

I got cheated by ease my trip. On the ticket, it's written *pc baggage (generally its ** kg per PC) but when I went to check in the airline charged me ***£ for extra weight. They said its ** kgs only. I paid *** £ extra because of ease my tri...

Jun 06, 2019 by Devesh Kumar

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