File a Complaint against Byjus learning app
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Byjus learning app?
If you are not satisfied with Byjus learning app, file a complaint now:
1. Go to "File a Complaint" form
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a. Contact the customer support of Byjus learning app first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Byjus learning app - SERVICE NOT PROVIDING WANT REFUND Closed
I HAD TAKEN SUBSCRIPTION FOR * YEARS FROM CLASS * TO CLASS * FOR MY SON. NOW THIS YEAR HE IS PROMOTED TO CLASS *. MY SON NISCHAY LOST HIS BYJUS TABLET'S SD CARD BECAUSE IT WAS NOT WORKING HE TOOK IT OUT AND THEN MISPLACED IT. WE HAD SEVE...
Apr 26, 2021 by Amit Agarwal
Byjus learning app - I am not satisfied with this product Closed
I said to my mentor that I have to cancel my admission because my parents are not able to pay their emi and I do not have my money refund back but only I said for cancellation and when I said to my counselor who gives me admission in the byjus...
Apr 16, 2021 by Karishma
Byjus learning app - Refund My Money Closed
I've been complaining about my refund. These Byjus Team is such a fraud that even after posting on *st March that loan is cancelled and the downpayment is returned. On *th March, My emi was deducted. Please return my money !! ...
Mar 15, 2021 by Jeetendra Kanda
Byjus learning app - Refund of the Byjus Product Defective Offered Resolution
After following up for more than * months now, i am filling the complaint against Byjus Team. The product i purchased for my child Nishant who is in *th Standard. The tablet came and it was not working since the time it was arrived. I reporte...
Mar 13, 2021 by Nikhlesh kumar
Byjus learning app - Cancellation and Refund Offered Resolution
My Byjus order SO-****************, I have opted for the byju's package on Jan **th **** and due to personal reasons I have raised a cancellation request on Jan **th **** and return the product on Feb **th and the product has been received by B...
Mar 10, 2021 by Vivek Shankar
Byjus learning app - Refund from Byjus Offered Resolution
I complained on voxya for my refund, after * months I got a verification call almost a week back. The verification was successful. The entire thing was explained to guy who called. Over here my status was changed to "offered resolutions" but no...
Feb 26, 2021 by Jeetendra Kanda
Byjus learning app - Cancellation still pending Since 6 Months Offered Resolution
Dear Sir, This is infrom to you that i was take subcreptionsubscription from byjus on **st Aug ****. i was submited *k rupess as a dopit ammout. tota ** k curriculum. **k i was go with loan. the product was dleverd very late aproox ** day af...
Feb 24, 2021 by Bharat Singh Chauhan
Byjus learning app - Byjus is not returning my product within 15 days I am chasing them from 3 months and Bank is threate Offered Resolution
Someone from Byjus sold me a course for my * year old child and when she didn't like it I placed the cancellation request within ** Days. As per Byjus policy, which they have mentioned on their website that they will take the product back and r...
Feb 22, 2021 by Rahul Singh
Byjus learning app - Refund of my money Offered Resolution
I bought byjus course for my kid for *th & *th grade. After using for *-* days, he didn't use the application again. While purchasing i was informed of **days refund policy. I asked for my cancellation within **days. No revert is coming from th...
Feb 18, 2021 by Jeetendra Kanda
Byjus learning app - Refund of My Money Offered Resolution
I ordered the Byjus App for my kid for * years, *th & *th grade. The child used it for *-* days and then stopped using it. Its been since then I'm asking for my refund but no one is either calling back or reverting and Senior manager RituRekha ...
Feb 17, 2021 by Jeetendra Kanda
Byjus learning app - I want to cancel my emi Offered Resolution
sir my complaint is to i have opt a byjus premium subscription but due to some reason i don’t continue my EMI and in starting the consular of byjus said that you have not any problem but i have faced too much problem.Ther behaviour of byjus t...
Feb 12, 2021 by vishal kumar deo
Byjus learning app - What to refund cancellation Offered Resolution
I Bought Neet Course To My Brother Because The Counselor Promise Me To Give Live Classes And Many, After Buying Course I Would Not Get Live Classes, Then I Want To Cancellation Of My Neet Course And Want Stopping Emi Of Bank .Then They Get Ecs ...
Feb 06, 2021 by GOWTHAM
Byjus learning app - Cancellation Offered Resolution
Dear team, I dont want the byjus course request to pls cancel it. Regards, Siddharth jain s/o Shital jain Registered no-********** Alternative no -********** ...
Feb 02, 2021 by Siddharth jain
Byjus learning app - Byjus learning app Closed
I Bought Neet Course To My Brother Because The Counselor Promise Me To Give Live Classes And Many, After Buying Course I Would Not Get Live Classes, Then I Want To Cancellation Of My Neet Course And Want Stopping Emi Of Bank .Then They Get Ecs ...
Feb 01, 2021 by GOWTHAM
Byjus learning app - Blackmail Offered Resolution
I bought neet course to my brother because the counselor promise me to give live classes and many, after buying course I would not get live classes, then I want to cancellation of my neet course and want stopping emi of bank .then they get ecs ...
Jan 29, 2021 by GOWTHAM
Byjus learning app - FRAUD SIGUNATURE Closed
I bought neet course because the counselor promise me to give live classes and many, after buying course I would not get live classes, then I want to cancellation of my neet course and want stopping emi of bank ...
Jan 28, 2021 by GOWTHAM
Byjus learning app - BYJUs not cancelling course Open
JEE + NEET exam preparation online classes were purchased by me For Rs ******/- ( EMI OF ****/- for ** months ) . My sister is not being able to have so much screen time due to health issues and due to pandemic financial issues , I have lost m...
Jan 27, 2021 by Prakriti Pavani
Byjus learning app - Byju s Refund Offered Resolution
I have enrolled with Byjus in the month of August but I declined to continue with the course without accepting the product. They Byjus support team is harassing me. They are not cancelling my loan & Debiting emi from the account. I dont have...
Jan 23, 2021 by Ishan
Byjus learning app - Cancellation pending emis deducting Offered Resolution
I have purchased byjus course for class *th to **th as they were giving some discounts. But sson after I have changed my mind and prefered over this course. So I told them to do the cancellation but since that day I am still struggling to get m...
Jan 11, 2021 by Ajay chauhan
Byjus learning app - Not cancelling the IAS course Offered Resolution
I had requested for cancellation, even before receiving the product(In fact with in a day). They had told i will receive the product within *-** days, but i received it with in a day. Even after receiving the Product the Sent an email reques...
Dec 16, 2020 by Amrutha HS
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