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APSRTC
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How to resolve APSRTC complaints online
If you want to complain about a problem that relates to APSRTC, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against APSRTC?
If you are not satisfied with APSRTC, file a complaint now:
1. Go to "File a Complaint" form
2. Choose APSRTC and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from APSRTC
But before filing a complaint, you should
a. Contact the customer support of APSRTC first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with APSRTC
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Legal Network
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APSRTC - Delay of bus and the infrastructure Closed
I have booked a reservation online from vzm- rjy and the bus delayed for * hour and as our luggage is little heavy i have asked to open the space room which is below and the person who is in the charge have responded very rudely and told that ...
Aug 22, 2021 by Bhavani Shankar
APSRTC - Change for money Open
See on every bus they are asking for change , we can't carry change for every time and if he don't have change they wil not give money , if passenger dnt have some * rs also they are stoping the bus . But if conductor has to give change for pas...
Apr 13, 2021 by S R Rupesh
Hi I'm booking ticket vij to tirupathi on June ** ticket was not booked payment deducted from my account. I'm booking through APSRTC app only I got message like ticket not booked you money refund * to ** working days one month over no response....
Jul 23, 2020 by Dharmarao suragani
APSRTC - Online ticket cancellation Closed
I reserved bus ticket from Kakinada to amalapuram , but I changed my planning of journy due to covid -**,I wanted to cancelled my bus ticket .I tried to cancel my bus ticket but it shows there is an error in cancellation of ticket ,I triedvigo...
Jun 25, 2020 by Bommidi Siva sanakar
Online reservation passenger should get a call from Apsrtc bus driver before cancelling their reserved tickets. Otherwise, it is should be considered as a scam. ...
Sep 07, 2019 by Srinivas G
APSRTC - Bus delayed by 3 hours No information or alternative provided Open
I have reserved a seat in APSRTC **** date from Rjy to Hyd. The bus is delayed by * hours and there is not even a single info on the delay or not even an alternative is produced for the passengers. What should the passengers do who want to go o...
Jun 23, 2019 by Harika goruganthu
APSRTC - Ticket reservation Open
I had booked the ticket from banglore to kadapa on dated ** jan **** i have complete information regarding the ticket and also ticket status was confirmed. But the driver didnt allow me to get into the bus saying the reseravation chart which ev...
Jan 12, 2019 by M bhaskarreddy
APSRTC - Parcel not received Open
emails on missing rice bags were sent to depot nanagers of kakinada depot and visakhapatnam depot on June **, ****. also, emails were sent to rm, east godavari and rm, visakhapatnam on june **, ****. The issue is regarding two rice bags booked ...
Aug 18, 2018 by Venkata Ratnam M
APSRTC - Bus service cancelled at last moment wir Open
I cam reserve my ticket on *-*-**** for the date *-*-**** to travel from hyderabad to Nandikotkur But apsrtc can cancel the bus service at the Last moment on *-**-**** By this activity i can face more problems My mony also cant refund immidi...
Jan 08, 2018 by naga dinesh
APSRTC - Collecting extra amount for cool drink bottles Closed
I am from adoni kurnool district(AP) ******. Today i went bus station to drop my grand mother at bus stop and i purchased cool drink mrp is **rs but he collect **rs with me and chocolates mrp is *rs but he collect *rs each i taken * pieces he ...
Jul 18, 2017 by v prashanth
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