File a Complaint against Agoda com
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Agoda com
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How to resolve Agoda com complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Agoda com?
If you are not satisfied with Agoda com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Agoda com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Agoda com
But before filing a complaint, you should
a. Contact the customer support of Agoda com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Legal Network
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Agoda com - Booking not done Closed
Booked a room for my stay through agoda.com...amount debited but bookings were not done...booking id displayed on the screen is also not a valid ID it seems...I checked the ID with agoda.com customer chat...it is not valid...I want my money bac...
Nov 17, 2021 by Nandaganesh
Agoda com - Meals not included in booking confirmation Closed
Booking ID : ********* Booking Reference No : ********** Client : JASPAL SINGH KALRA In your search, it was indicating inclusion of breakfast, lunch and dinner. However on booking, it was breakfast only. I can send you the screenshot of th...
Nov 16, 2021 by Jaspal Singh Kalra
Agoda com - Money deducted but hotel booking not done Open
Dear Team, I was doing room booking in Hotel Sona, Panjim. In my case payment has been deducted but the hotel booking confirmation receipt has not been received yet, showing error. I need my money refund....
Oct 22, 2021 by Sahebraj Kalal
Agoda com - Money got deducted but showing 0 Booking charges Closed
Booked one hotel from Agoda on **th Oct. Money got deducted and booking got cancelled after sometime. Booking history is showing * booking charges. Call me on **********...
Oct 19, 2021 by Sameer Mohanta
Agoda com - Rishikesh INN Worst Hotel by Agods Closed
We booked a hotel from Agoda, which was one of the worst hotels I have been. There were cockraoches over the bed, floor and even in food. No bathroom mats were there, staff was pathetic and manager of the hotel did not want to understand the pr...
Oct 13, 2021 by Shalini K
Agoda com - Refund not given despite being cancelled from hotel end Open
I have a reservation in madurai residency with a booking ID of ********* and still have a confirmation present right now. However, the hotel staff have informed it to be cancelled and no cancellation information or the refund is given. This is ...
Oct 13, 2021 by Rushita Pati
Agoda com - Payment deducted but hotel not booked Open
I have booked a hotel on *th Oct ****, I have paid the amount through UPI, My payment got deducted but I have not received any booking confirmation/details, neither on the mobile phone nor on email id. I have tried to reach them, but their chat...
Oct 10, 2021 by Ankit
I have booked a hotel through Agoda website and made the payment but the hotel didn’t allow me because hotel didn’t get any update regarding my booking ...
Aug 20, 2021 by Wajid ali
Agoda com - Refund not received Closed
So I booked hotel from Agoda. Then there was written that you can cancel it for free for next ** hours. So under some circumstances I had to cancel my bookings and now I cant get in touch with Agoda and they are showing that its not refundable....
Aug 03, 2021 by Zeel Shah
Agoda com - Money debited with out any otp and mail Open
With out otp money is debited from Agoda with my icici credit card...
Jul 23, 2021 by Kakunuri arunreddy
Agoda com - Fake reservation given by Agoda Open
Agoda provide fake voucher for Biyadhoo hotel stay for which I paid online. I did follow up with customer care from ** July till now(** July), but no resolution. Risk of trip cancellation was already mentioned to Agoda when I first raised the c...
Jul 21, 2021 by PRADEEP SHIVAJI DEKHANE
Agoda com - Booking not given although payment deducted from my debit card Open
I tried to book a room for **th June in Vedic village resort in India through Agoda.com on **th June. The payment of Rs **** was processed and deducted from my bank account but no booking was confirmed....
Jun 25, 2021 by Santanu Banerjee
Hotel room booking is immediately cancelled by Agoda, after the immediate payment from my bank account ,and amount still not credited to my account. My booking id is ********* and *********, amount of ****, is deducted from my bank account and...
Apr 06, 2021 by Saurabh katiyar
Agoda com - Amount deducted but no booking confirmation Closed
I had done a booking on *nd april ****. Booking amount or deducted amount was Rs. ****.**. They deducted the amount but gave no booking confirmation. Their chat support is totally useless as they need booking id to begin with. When the whole ...
Apr 02, 2021 by Obaid quazi
Agoda com - Fraudulent transaction Open
The transaction of **** was made on agoda . The transaction was not complete. But the money is deducted towards the retail domestic PT. requesting you to help. How can agoda let unidentified payment page on their website...
Mar 16, 2021 by Abhay kumar
Agoda com - Amount debited but booking not confirmed Open
I had initiated a booking today for Hotel Lemon Tree (Check in:**.**.****; Check Out:**.**.****) and had submitted my card details for payment. Rs.****.** were debited from my account but booking was not confirmed agoda.com prompted for re paym...
Feb 09, 2021 by Tarun Bansal
Agoda com - Booking Cancellation for wrong information Closed
I am trying from yesterday, to cancel my booking as the same was booked yesterday at *:**pm due to wrong and misleading information while booking. It was mentioned that “pay risk free at hotel” at Agoda website and my card details were aske...
Jan 26, 2021 by Javed Patel
Agoda is a fake website. booked a hotel in Hyderabad for **** rupees and canceled the hotel before ** days. there is a free cancellation option, the refund is not yet initiated...
Jan 18, 2021 by vasanthi
Agoda com - Hotel not booked Closed
I have made UPI payment to Agoda .. money has been deducted but I haven't received any confirmation of booking . The worst part is that I am unable to contact their customer care services ....
Jan 06, 2021 by Anand Mishra
Agoda com - Making transaction from my credit card without my permission Open
I had a booking at Acons Palm Beach, Alibaugh from **th Dec to **th Dec. Due to some problems, my plan got cancelled and it became a no show. I had expected the hotel to cancel my booking from its side or at least send me a notification. Agoda ...
Dec 31, 2020 by Shubham Prateek
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